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#868338 - 02/15/13 06:10 AM Downloading from Big Fish
cailyn Offline
BAAG Specialist

Registered: 01/08/06
Posts: 6095
Loc: Somewhere ? in Massachusetts?
I have been a mamber of BF for years and now all of a sudden I can't download any games,from both my comp.I have been in touch with thier Techs.but everything they have suggested doesn't work!Just wondering if anyone here has a suggestion as to why I can't download any more?It's not only the BF site it's other game sites as well.Thank You wave
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I may not have gone where I intended to go,but I think I have ended up where I need to be.

Sue

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#868470 - 02/15/13 05:31 PM Re: Downloading from Big Fish [Re: cailyn]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 35618
Loc: southeast USA
When this happened to the computer my brother was using, it turned out it was because of a virus.

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#868552 - 02/16/13 04:04 AM Re: Downloading from Big Fish [Re: Jenny100]
cailyn Offline
BAAG Specialist

Registered: 01/08/06
Posts: 6095
Loc: Somewhere ? in Massachusetts?
Thanks Jenny,But why would it happen on 2 computers?I have Trend Micro anti virus I have run it and nothing comes up?? wave
_________________________
I may not have gone where I intended to go,but I think I have ended up where I need to be.

Sue

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#868647 - 02/16/13 01:09 PM Re: Downloading from Big Fish [Re: cailyn]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 35618
Loc: southeast USA
I can only go by what happened with our computer.

If both computers have Trend, is it possible Trend had an update that now blocks Big Fish's process for installing games?

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#870780 - 02/26/13 04:52 PM Re: Downloading from Big Fish [Re: cailyn]
kiraalt Offline
Settled Boomer

Registered: 11/22/07
Posts: 218
Loc: Denver
I have Trend Micro. When I just downloaded a Big Fish game it gave me a little pop up as "suspicious". That pop up though also gave me the option to open the program anyway, which I selected and I had no further problems.
_________________________
"If the players are all gone ... is the Game Over?"

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#870789 - 02/26/13 05:14 PM Re: Downloading from Big Fish [Re: kiraalt]
cailyn Offline
BAAG Specialist

Registered: 01/08/06
Posts: 6095
Loc: Somewhere ? in Massachusetts?
It's not the trend micro in my case,I can't download anything at all now. I get a message that says Invalid or corrupt files,on a brand new computer I don't think so,it's happening on my other desktop and my Gr.daughters laptop.But thank you anyway wave
_________________________
I may not have gone where I intended to go,but I think I have ended up where I need to be.

Sue

Top
#870801 - 02/26/13 05:48 PM Re: Downloading from Big Fish [Re: cailyn]
Draclvr Online   content
Adept Boomer

Registered: 06/03/05
Posts: 10207
Loc: In Missouri near St. Louis
And I've been through all the possibilities with cailyn in Internet Explorer. She cannot even download Firefox to try a different browser. Since this is happening to all the computers in the house including a laptop brought to her home, I have to conclude there is something amiss in her router settings.
_________________________
Fireplace, yarn, knitting needles, books, wine... check. Yup, I'm ready for winter.

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#870814 - 02/26/13 06:38 PM Re: Downloading from Big Fish [Re: cailyn]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 35618
Loc: southeast USA
Try resetting the router -- or unplug it for 30 seconds and plug it back in.

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