| 
| 
 
| 
| 
|  Sherlock Holmes and the Hound of the Baskervilles
 #1353695 10/03/25 01:04 PM
10/03/25 01:04 PM
 |  
| Joined:  Jan 2002 Posts: 7,295
 Long Island, N.Y.
fildil
  OP BAAG Specialist
 |  
|  OP BAAG Specialist
 
 Joined:  Jan 2002
 Posts: 7,295
 Long Island, N.Y.
 | 
I just tried to download this game on Big Fish and I couldn't find it in  my search.  Did they remove the game from their catalog?  I loved playing this game in the past and would like to play it again.  I see that you can buy it on GOG, but I already paid for the game. 
 Fil
 
 There is a fine line between genius and insanity.  I have erased this line.  Oscar Levant
 |  |  |  
| 
| 
|  Re:  Sherlock Holmes and the Hound of the Baskervilles
[Re: fildil]
 #1353697 10/03/25 01:25 PM
10/03/25 01:25 PM
 |  
| Joined:  Jan 2002 Posts: 7,295
 Long Island, N.Y.
fildil
  OP BAAG Specialist
 |  
|  OP BAAG Specialist
 
 Joined:  Jan 2002
 Posts: 7,295
 Long Island, N.Y.
 | 
Thanks for answering so quickly oldbroad but I did try to look it up under different titles.  I don't want to buy it again even if it's only 99 cents.  Its the principle of the thing. 
 Fil
 
 There is a fine line between genius and insanity.  I have erased this line.  Oscar Levant
 |  |  |  
| 
| 
|  Re:  Sherlock Holmes and the Hound of the Baskervilles
[Re: fildil]
 #1353705 10/03/25 05:05 PM
10/03/25 05:05 PM
 |  
| Joined:  Jan 2002 Posts: 7,295
 Long Island, N.Y.
fildil
  OP BAAG Specialist
 |  
|  OP BAAG Specialist
 
 Joined:  Jan 2002
 Posts: 7,295
 Long Island, N.Y.
 | 
I had the collector's edition.  I know because it was the first collector's edition I ever purchased.  I'll have to look in my purchase history, I just did a general search before.  Thanks 
 Fil
 
 There is a fine line between genius and insanity.  I have erased this line.  Oscar Levant
 |  |  |  
| 
| 
|  Re:  Sherlock Holmes and the Hound of the Baskervilles
[Re: fildil]
 #1353706 10/03/25 05:11 PM
10/03/25 05:11 PM
 |  
| Joined:  Jan 2002 Posts: 7,295
 Long Island, N.Y.
fildil
  OP BAAG Specialist
 |  
|  OP BAAG Specialist
 
 Joined:  Jan 2002
 Posts: 7,295
 Long Island, N.Y.
 | 
I just checked my purchase history and found the game but when I tried to download I got an error message saying that this game was not availabe. 
 Fil
 
 There is a fine line between genius and insanity.  I have erased this line.  Oscar Levant
 |  |  |  
| 
| 
|  Re:  Sherlock Holmes and the Hound of the Baskervilles
[Re: fildil]
 #1353715 10/03/25 10:11 PM
10/03/25 10:11 PM
 |  
| Joined:  Jan 2002 Posts: 7,295
 Long Island, N.Y.
fildil
  OP BAAG Specialist
 |  
|  OP BAAG Specialist
 
 Joined:  Jan 2002
 Posts: 7,295
 Long Island, N.Y.
 | 
I just checked again.  The game is in my Purchase History, but when I checked Game Library it wasn't there.  I think that even though I bought the game it is no longer available on Big Fish. 
 Fil
 
 There is a fine line between genius and insanity.  I have erased this line.  Oscar Levant
 |  |  |  
| 
| 
|  Re:  Sherlock Holmes and the Hound of the Baskervilles
[Re: oldbroad]
 #1353732 10/04/25 09:24 AM
10/04/25 09:24 AM
 |  
| Joined:  Jul 2000 Posts: 51,932
 near Yosemite
Marian
   Global Moderator
 |  
|   Global Moderator
 Sonic Boomer
 
 Joined:  Jul 2000
 Posts: 51,932
 near Yosemite
 | 
I sure hope that is not the case!  I have to ask Marian though, what difference would it make whether it is the SE or CE?  It should still be available right?My friend in Australia, she has had two or three "games not available" that were the standard edition, but I had the Collector's Editions that were still accessible to me.  This makes no sense at all and has been reported to one of the liaisons on the Big Fish Fans page on Facebook who can speak directly with BF tech support, but thus far we have not had any answers.  I will certainly post again if we do. By the way, I have also been writing to Big Fish about this issue but so far I have not been given any satisfying answers to my questions.   And Fil, plenty of games have been removed over the years on Big Fish, but the key difference is that in the past, the original purchasers of the game always still retained access to their games after their having been removed.   |  |  |  
| 
| 
|  Re:  Sherlock Holmes and the Hound of the Baskervilles
[Re: fildil]
 #1353736 10/04/25 11:53 AM
10/04/25 11:53 AM
 |  
| Joined:  Jan 2002 Posts: 7,295
 Long Island, N.Y.
fildil
  OP BAAG Specialist
 |  
|  OP BAAG Specialist
 
 Joined:  Jan 2002
 Posts: 7,295
 Long Island, N.Y.
 | 
Thanks for the information Marion.  I'm sorry about this because this was one of my favorite games.  I'm thinking of buying it on GOG.  I have over 1200 games on Big Fish and  have been  a member for many  years and it disappoints me that they would take a game away without even an explanation. 
 Fil
 
 There is a fine line between genius and insanity.  I have erased this line.  Oscar Levant
 |  |  |  
| 
| 
|  Re:  Sherlock Holmes and the Hound of the Baskervilles
[Re: fildil]
 #1353740 10/04/25 12:19 PM
10/04/25 12:19 PM
 |  
| Joined:  Apr 2006 Posts: 22,133
 Chicago
oldbroad
   True Blue Boomer
 |  
|   True Blue Boomer
 
 Joined:  Apr 2006
 Posts: 22,133
 Chicago
 | 
I certainly understand " Its the principle of the thing."  I feel the same way, but since you love the game so much I would just go ahead and re-purchase it from GOG. And, thanks Marian for clarifying why you said that about the SE vs CE.    
Last edited by oldbroad; 10/04/25 12:20 PM.
 |  |  |  
| 
| 
|  Re:  Sherlock Holmes and the Hound of the Baskervilles
[Re: fildil]
 #1353745 10/04/25 12:34 PM
10/04/25 12:34 PM
 |  
| Joined:  Jul 2000 Posts: 51,932
 near Yosemite
Marian
   Global Moderator
 |  
|   Global Moderator
 Sonic Boomer
 
 Joined:  Jul 2000
 Posts: 51,932
 near Yosemite
 | 
Thanks for the information Marion.  I'm sorry about this because this was one of my favorite games.  I'm thinking of buying it on GOG.  I have over 1200 games on Big Fish and  have been  a member for many  years and it disappoints me that they would take a game away without even an explanation.Fil, it disappoints me too, but until I hear differently about this I am afraid we are going to have to assume that this is a possibility, now and in the future.   I agree with oldbroad that you should probably just pick this one up on GOG during a good sale.  99 cents is a good deal right here. |  |  |  
| 
| 
|  Re:  Sherlock Holmes and the Hound of the Baskervilles
[Re: Marian]
 #1353759 10/04/25 05:09 PM
10/04/25 05:09 PM
 |  
| Joined:  Nov 2000 Posts: 35,911
 United Kingdom
Mad
   Sonic Boomer
 |  
|   Sonic Boomer
 
 Joined:  Nov 2000
 Posts: 35,911
 United Kingdom
 | 
I will have to check if I can still download and play my  BF version of this game - which I have done many several over the years. (I did notice it as available in GOG’s sale - but listed only as playable in in 10 - whereas BF offered playability in more Windows systems than just that one 🙄) DOUBLE EDIT : OK. I checked and my version is the CE - which downloads, installs and plays fine - via my Purchase History. So then I went directly to Big Fish to take a peek and neither the standard or CE versions appear to be available there any more. What a shame !! 😒 I also checked again at GOG and it's showing as playable in Windows 7 / 8 / 10. So why it only showed as Win 10 last time I looked, I have no idea   
Last edited by Mad; 10/04/25 05:50 PM.
 
 Time : The Most Precious Commodity
 |  |  |  
| 
| 
|  Re:  Sherlock Holmes and the Hound of the Baskervilles
[Re: fildil]
 #1353761 10/04/25 06:13 PM
10/04/25 06:13 PM
 |  
| Joined:  Jan 2002 Posts: 7,295
 Long Island, N.Y.
fildil
  OP BAAG Specialist
 |  
|  OP BAAG Specialist
 
 Joined:  Jan 2002
 Posts: 7,295
 Long Island, N.Y.
 | 
I started playing the game and it appears that it's the standard version because it doesn't seem to have a strategy guide, so I guess there isn't any bonus gameplay.  Oh well, I'm enjoying it.  I haven't played it in a long time. 
 Fil
 
 There is a fine line between genius and insanity.  I have erased this line.  Oscar Levant
 |  |  |  
| 
| 
|  Re:  Sherlock Holmes and the Hound of the Baskervilles
[Re: fildil]
 #1353765 10/04/25 06:41 PM
10/04/25 06:41 PM
 |  
| Joined:  Jan 2002 Posts: 7,295
 Long Island, N.Y.
fildil
  OP BAAG Specialist
 |  
|  OP BAAG Specialist
 
 Joined:  Jan 2002
 Posts: 7,295
 Long Island, N.Y.
 | 
Thanks again for all your info Marian. 
 Fil
 
 There is a fine line between genius and insanity.  I have erased this line.  Oscar Levant
 |  |  |  
| 
| 
|  Re:  Sherlock Holmes and the Hound of the Baskervilles
[Re: fildil]
 #1353893 10/07/25 07:22 AM
10/07/25 07:22 AM
 |  
| Joined:  Aug 2000 Posts: 5,560
 I Hate Mazes
Tally Ho
   BAAG Specialist
 |  
|   BAAG Specialist
 
 Joined:  Aug 2000
 Posts: 5,560
 I Hate Mazes
 | 
You always pique my curiosity, so I checked my purchase history. I also bought the game, on 12/15/2010. It's not the CE, which for me is unusual. I normally opt for the Collector's Edition. Anyhow, it installed and plays without any problem.
 But the actual reason I have butted into this thread, is another game. I have a fairly new computer, and have been restoring old games. All of the Mystery Case Files have installed, but one. Madame Fate appears to download and install, but it will not run. Locks up, and I have to Ctrl-Alt-Del to get out. I tried 'everything' such as deleting it and downloading again etc, to no avail. Windows 11, solid state drive, Very fast, and otherwise reliable.
 |  |  |  
| 
| 
|  Re:  Sherlock Holmes and the Hound of the Baskervilles
[Re: fildil]
 #1353909 10/07/25 12:12 PM
10/07/25 12:12 PM
 |  
| Joined:  Apr 2006 Posts: 22,133
 Chicago
oldbroad
   True Blue Boomer
 |  
|   True Blue Boomer
 
 Joined:  Apr 2006
 Posts: 22,133
 Chicago
 |  |  |  |  
| 
| 
|  Re:  Sherlock Holmes and the Hound of the Baskervilles
[Re: fildil]
 #1353913 10/07/25 12:22 PM
10/07/25 12:22 PM
 |  
| Joined:  Dec 2001 Posts: 416
 Chicago, IL
rtrooney
   Settled Boomer
 |  
|   Settled Boomer
 
 Joined:  Dec 2001
 Posts: 416
 Chicago, IL
 | 
This is not a new problem. I refer to one of my favorite games, Epic: Wishmaster. It was dropped from the BFG catalog years ago, but it still shows up in my purchase history, and thus, should be downloadable.  It isn't. Correct that! When I had my HD crash several months ago I upgraded my PC to a Windows 11 machine, and  reloaded several games from my collection. E:W was one of them. It downloaded, but was unplayable on my new machine. (Not a real surprise, since the same thing happened when I upgraded to a Windows 10 machine.) Interesting enough I tried to download two early ERS games, Haunted Legends - Queen of Hearts and Dark Tales - The Black Cat. The first game showed in my purchase history, but wouldn't download. The second, from the same era, downloaded and played perfectly. Go figure! 
 For whom the games toll.
 They toll for thee.
 |  |  |  
| 
| 
|  Re:  Sherlock Holmes and the Hound of the Baskervilles
[Re: Marian]
 #1353935 10/07/25 03:39 PM
10/07/25 03:39 PM
 |  
| Joined:  Dec 2001 Posts: 416
 Chicago, IL
rtrooney
   Settled Boomer
 |  
|   Settled Boomer
 
 Joined:  Dec 2001
 Posts: 416
 Chicago, IL
 | 
I didn't but the CE version of either game. But that doesn't explain why I could download one and not the other. Btw, I did not receive a coded error message for the QofS download. It just wouldn't let me do it. Since I un-subscribed from BFG, I'm not sure customer service would be willing to help. 
 For whom the games toll.
 They toll for thee.
 |  |  |  
 
 |  |