The game settings.

thank you that worked you all are the best

Glad you got it resolved

I'm glad it worked. Have fun. It's an excellent game. I'm almost finished it now. I hate to see it end.

Cathy

I just got my game today. I spent at least 4 hours with the same problems everyone of you all had. Then I thought about looking at the forum on gameboomers and found my answer to the problems. I don't know why I didn't check here first. You better believe that I will next time.
This is just the best game website ever. to everyone of you that knew the answer to the problems. They really are some of the smartest people at GameBoomers.

i am running vista and i cannot start the game. when i press play, i get a blue screen with a message 'not support'. does anyone know how to solve this problem?

I'm playing the game on Vista (32 bit) - are there any other messages?

If the game prompts you to update DirectX, allow it to do so.

Do you know what you graphics card (or IGP) is? Click Start, Run - enter DXDiag - and press OK. Post the content of the Device Section on the Display Tab.

no, there are no other messages. i did accept the prompt to update my DirectX, but it didn't run.my system shows that my direct x version= 10. i even went to the directx website suggested by someone else in this forum, but it didn't help.


my processor is a core 2, 4400 @ 2 ghz.
my video card is a nvidia geforce 8300 gs (128 mb)
display mode 1024x768(32 bit)(60hz)
memory 2046mb ram

It sounds suspiciously like a video issue (I could be way off base though) - Do you get as far as the configuration settings? If so, try lowering the refresh rate to its lowest setting (60Hz) and ensure the screen resolution matches your desktop settings.

no, after clicking the shortcut icon on my desktop, the 'Got Game" menu pops up. after pressing the 'Play' icon on this menu, i go directly to blue screen.

I also think it's a video problem. I am playing with Nvidia Geforce 8600 GT with 512 mb and it runs beautifully. Think the 8300GS is quite an old card maybe you have a memory issue.

i have just finished playing Sherlock Holmes vs Jack the Ripper (great game) and i am currently playing Mata Hari. does it make sense that i can play these games but not Memento Mori if my card is inadequate? the system requirements for the game are '64 mb directx 8.1 compatible card'. my card is 128mb and i have dirextx=10.

Yes -- if Memento Mori requires more from the video card. I can pretty much guarantee you it requires more of a card than Mata Hari, since Mata Hari uses prerendered screens. And I've heard Frogwares tweaked their Sherlock Holmes game engine so it would run more smoothly with lower spec video cards.


DirectX 10 is not backwards compatible. But you probably also have DirectX 9.0c installed if you've played Sherlock Holmes and Mata Hari.

If you had an 8600 or 8800 card, you might not be having these troubles. But you have an 8300, and budget cards like that often lack features that some games require.

based on the specifications below, do you think my computer will handle a 8800 card or do i have to do major surgery?


my processor is a core 2, 4400 @ 2 ghz.
my video card is a nvidia geforce 8300 gs (128 mb)
display mode 1024x768(32 bit)(60hz)
memory 2046mb ram

Post the model type (e.g. dell XPS 720) - we can look it up. At the very least, the Motherboard and PSU makes would need to be known in order to answer the question.

While I agree that a GF 8300 has lowered performance expectations, I'm not aware of any specific features that are missing (although as Jenny stated, budget cards can have hardware features disabled).

Can you post the version of your video driver?

Edit -

Here's something interesting you can try.

Immediately after you press play, press Alt+Enter - this should place the game in a windowed mode. If you can continue to the point that you’re able to see the Game Options, try adjusting the screen size to something less than your desktop resolution (and make sure the refresh rate is set to 60 while you're at it).

Here's what it will look like windowed -

Memento Mori in an 800x600 Window

TOTAL SUCCESS!!!!!! You are a genius.thanks for every bodies help also.

pressing alt+ent made the game start in SAFE mode which allowed access to the options menu. i actually had to increase the resolution to 1024x768 and it works perfectly.

once again, thank you very much.

Glad you got it running -