My order arrived yesterday, yahoo!

I received Treasure Island today

For those of you that have ordered and waited an unusually long time to receive this game, I have been told that you can expect (including me) a very nice compensation email from The Adventure Company to make up for the delay. I won't tell you what I was told as its best left for a surprise but surprised you will be.

GreyFuss...That is very nice of Tac...

I hope they start changing their shipping procedure..Where customers receive their games in a timely manner..

I did not get any kind of compensation email -- only a notice that the order had (finally) shipped. Ordered Dec 12, received earlier this week -- took almost a month.

Jenny, they haven't sent them out yet

I ordered my game 8 Dec 2009 and got the confirmation email a few days ago but still no game.....maybe today. BTW what is this compensation that is being given to us?

I believe that unless Dreamcatcher approaches you personally, emails should not be shared without permission of the author. They may have a criteria for giving out compensation that not all meet and then there will be hurt feelings.

Ana

You are probably right but I was just curious. Since I got a great deal of the game I won't complain.

I am so glad I found this discussion on the forum! I just ordered 20 of the hint books to go with some of their games. I am experiencing the same thing as everyone else but feel reassured by your comments that hopefully my order will eventually arrive too! Oh, I also just received Treasure Island by Dreamcatchergames (The Adventure Company) this past weekend but ordered it from Amazon and was able to track my shipment the whole way and was notified by email when it shipped!

I ordered the Sherlock Holmes Chronicles and Sherlock Holmes VS Jack the Ripper special way back in December. I received the Chronicles, but not the SH vs Jack the Ripper. I have e-mailed Dreamcatcher online numerous times without a reply back. Does anyone have an e-mail address from someone at Dreamcatcher that might actually reply back to me and check on my order? It is almost April and I haven't received anything from them this is ridiculous. I will never buy online from them again after this.

I'm sorry Kevin, I have not been able to get any answers on other issues myself.

Have you called your credit card company?

Ana