Re: Docsis-3.1
[Re: Geo]
#1140474
02/03/18 12:19 PM
02/03/18 12:19 PM
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Joined: Jun 2005
Posts: 20,123 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,123
Near St. Louis, MO
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First stop is to contact Comcast and let them figure it out.
Once again, weeds are my life!
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Re: Docsis-3.1
[Re: Geo]
#1140476
02/03/18 12:43 PM
02/03/18 12:43 PM
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Joined: Oct 2000
Posts: 40,644 southeast USA
Jenny100
GB Reviewer Glitches Moderator
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GB Reviewer Glitches Moderator
Sonic Boomer
Joined: Oct 2000
Posts: 40,644
southeast USA
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Now I keep losing the routers internet connection to the computer. Actually it sounds like the router's connection to the Internet that's to blame. The internal connection between the router and your computer should be the same as before -- and that was working. You can always ping the router from your computer to test that connection. Like Draclvr said, it's probably Comcast that has to fix it. Any problems in the cabling between your router and the Internet are their responsibility. If you haven't done so already, turn off the router for a few minutes and then turn it back on. I don't know if you have fiber, but if there are any stretches of cable between you and Comcast that use older copper cable, they may not be capable of supporting a higher Internet speed and may have to be replaced.
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Re: Docsis-3.1
[Re: Geo]
#1140552
02/04/18 12:43 PM
02/04/18 12:43 PM
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Joined: Jun 2005
Posts: 20,123 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,123
Near St. Louis, MO
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I'd give it a few more days! You could always reconnect the "new" cables and see if it starts dropping out again. If it does, you can assume it was the cables... if it doesn't, then who knows. Maybe a connection wasn't just right or maybe Comcast did something.
This is why I HATE working on networking stuff!
Once again, weeds are my life!
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Re: Docsis-3.1
[Re: Geo]
#1140554
02/04/18 12:49 PM
02/04/18 12:49 PM
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Joined: Oct 2000
Posts: 40,644 southeast USA
Jenny100
GB Reviewer Glitches Moderator
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GB Reviewer Glitches Moderator
Sonic Boomer
Joined: Oct 2000
Posts: 40,644
southeast USA
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Assuming the problem is fixed it had to be those cables or something Comcast fixed on their end that I don't know about. Do you agree? Yes. I think you nailed it. Though I think it's more likely Comcast fixed things on their end. Whenever they roll out a big change, like moving to DOCSIS 3.1, there are likely to be some problems, some adjustments to make. Hopefully they've straightened it out by now.
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Re: Docsis-3.1
[Re: Geo]
#1140655
02/05/18 11:41 AM
02/05/18 11:41 AM
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Joined: Jun 2005
Posts: 20,123 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,123
Near St. Louis, MO
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Interesting question... I had no idea, so I've been doing some reading. I don't think your operating system had anything to do with it, but I'm wondering about your network card or chip. Can it handle the speeds... I recently put a stand alone network card in my computer and it was rated for 1900Mbps WiFi speeds (1300Mbps on 5GHz band or 600Mpbs on 2.4GHz band). I wonder what your internal card is rated for?
Once again, weeds are my life!
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Re: Docsis-3.1
[Re: Geo]
#1140657
02/05/18 11:53 AM
02/05/18 11:53 AM
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Joined: Oct 2000
Posts: 40,644 southeast USA
Jenny100
GB Reviewer Glitches Moderator
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GB Reviewer Glitches Moderator
Sonic Boomer
Joined: Oct 2000
Posts: 40,644
southeast USA
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The pictures of the cable ends that I'm seeing for cat7 cables all show metal end connectors, and I'm reading that cat7 cables have to be properly grounded. https://www.google.com/search?q=cat7+eth...OO_Dx5gKamIiYAQSo I don't think you'd confuse them with cat6 cables, which have normal plastic end connectors. You might need a different ethernet card to use cat7 cable.
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Re: Docsis-3.1
[Re: Geo]
#1140659
02/05/18 12:06 PM
02/05/18 12:06 PM
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Joined: Jun 2005
Posts: 20,123 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,123
Near St. Louis, MO
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That's what I was thinking too, Jenny... his network card may not be capable of handling this upgrade. Wish I knew more about this stuff!
Once again, weeds are my life!
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Re: Docsis-3.1
[Re: Geo]
#1140692
02/05/18 05:32 PM
02/05/18 05:32 PM
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Joined: Jun 2005
Posts: 20,123 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,123
Near St. Louis, MO
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As far as a physical difference in the cables and how they fit into the jacks, I couldn't find anything that they were different.
Once again, weeds are my life!
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