Re: Evil Under the Sun "whiteout"
[Re: barlouwin]
#221716
10/25/07 09:52 PM
10/25/07 09:52 PM
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Joined: Aug 2006
Posts: 55 California
OP
OP
Shy Boomer
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OP
Shy Boomer
Joined: Aug 2006
Posts: 55
California
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I went directly to ATI to update mine. I went ahead and clicked on the link you provided; it ends up at the same place.
Using dxdiag, it states the version is 6.14.0010.6727, dated 9/28/07. The main driver is ati2dvag.dll.
Thanks again for your help. Oh, I should also mention the whiteout only seems to occur for me when I'm outside. Hasn't happened while in the hotel.
----------------------------------------------------- Hmmm, I just went to check the version and date of the latest drivers. I KNOW I updated a couple of weeks ago (during October) but the version of driver on the site is 7.10, dated 10/11.
Last edited by infernoj13usa; 11/19/07 10:31 AM. Reason: stacking
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Re: Evil Under the Sun "whiteout"
[Re: OP]
#222051
10/26/07 02:34 PM
10/26/07 02:34 PM
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Joined: Sep 1999
Posts: 401 Boca Raton, Florida
Bevlee
Settled Boomer
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Settled Boomer
Joined: Sep 1999
Posts: 401
Boca Raton, Florida
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Hi--I just started playing this game yesterday, and am having the same problem with whiteout as the others. I am not able to see much of anything and have to shut the computer down kapoot. I have a Dell pentium 4 with a 128 MB DDR ATI Radeon 9800 Pro. As I am not too computer literate, I am hesitant to go to the website you suggest, but go I will. I hope the instructions are easy to understand. I will get back to you if I need further help. But didn't someone upgrade the driver and still having whiteout?? HMMM??? Just might have to send the game back if I am unable to play it, huh? Beverly in Florida.
Dont' walk in front of me, I may not follow. Don't walk behind me, I may not lead. Walk beside me and be my friend. (Albert Camus)
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Re: Evil Under the Sun "whiteout"
[Re: Jenny100]
#222181
10/26/07 06:29 PM
10/26/07 06:29 PM
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Joined: Sep 1999
Posts: 401 Boca Raton, Florida
Bevlee
Settled Boomer
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Settled Boomer
Joined: Sep 1999
Posts: 401
Boca Raton, Florida
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Thanks Jenny, I will send an e-mail, and see what kind of an answer I receive. Beverly
Dont' walk in front of me, I may not follow. Don't walk behind me, I may not lead. Walk beside me and be my friend. (Albert Camus)
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Re: Evil Under the Sun "whiteout" a temporary remedy
[Re: Maivor]
#222533
10/27/07 12:50 PM
10/27/07 12:50 PM
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Joined: Sep 1999
Posts: 401 Boca Raton, Florida
Bevlee
Settled Boomer
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Settled Boomer
Joined: Sep 1999
Posts: 401
Boca Raton, Florida
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Hi Maivor---I took your suggestion this morning and it works!! Is it tedious? You betja!! Am I going to continue playing this game? You betja!! Beverly in Florida
Dont' walk in front of me, I may not follow. Don't walk behind me, I may not lead. Walk beside me and be my friend. (Albert Camus)
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Re: Evil Under the Sun "whiteout" a temporary remedy
[Re: Jenny100]
#224427
10/30/07 06:13 PM
10/30/07 06:13 PM
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Joined: Sep 1999
Posts: 401 Boca Raton, Florida
Bevlee
Settled Boomer
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Settled Boomer
Joined: Sep 1999
Posts: 401
Boca Raton, Florida
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I just received an e-mail from Philip Priest Tech support from dreamcatcher games. This is what he said: Thank you for contacting DreamCatcher Interactive’s Technical Support department. Perform each suggestion in the order listed below. Test the game after each suggestion. Suggestion 1: Update your video and sound drivers Visit the website of your video card and sound card manufacturer to download and install the most recent drivers. To determine your video/sound card name and manufacturer: 1. Click Start, and then click in the dialog box at the bottom of the start menu.. 2. Type "dxdiag" without the quotes and click OK. 3. Click the Display tab to determine the Device Name and Manufacturer. 4. Click the Sound tab to determine the Device Name. 5. Locate the website for the hardware manufacturer and download the latest software updates: Video card drivers are updated three to four times per year and most sound card drivers are updated twice a year. Suggestion 2: Adjust Game Settings From the main menu, after launching the game look under the options, or the video options menu to adjust the in-game settings. There are a number of graphical features available, that can improve the visual appeal of a game, but also use more system resources to process causing the game to slow down or otherwise disrupt your experience. Disable any animated effects, particle effects and particularly anti-aliasing. Some games will allow you to adjust the screen resolution, the lower settings will improve performance as well. If these resolutions do not solve your issue, please respond with any new changes that have occurred or error messages generated. Sincerely, Philip Priest Technical Support DreamCatcher Interactive Inc. When replying to this
Dont' walk in front of me, I may not follow. Don't walk behind me, I may not lead. Walk beside me and be my friend. (Albert Camus)
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Re: Evil Under the Sun "whiteout" a temporary remedy
[Re: Jenny100]
#226094
11/03/07 12:04 PM
11/03/07 12:04 PM
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Joined: Jan 2002
Posts: 127 Willoughby, Ohio
sandy38965
Settled Boomer
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Settled Boomer
Joined: Jan 2002
Posts: 127
Willoughby, Ohio
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My game also has the same problem, and always in the same place. I uninstalled it, installed it and disabled animated effects,particle effects, and anti-aliasing. I have a Radeon 7000 card that I tried to update. Said I needed to intsall NET Framework. Tried to do that and it came up error1722. I've updated this card before, so why not now? Would a new card make this game work?
Thanks,
Sandy
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