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#248833 - 12/18/07 05:18 PM InteractCD Store - Dave is a real gentleman
Retired at last Offline
Addicted Boomer

Registered: 11/08/05
Posts: 4186
Loc: Montreal
Have to share this.
Last night I ordered Next Life and realized too late that I had ordered 2 copies instead of 1 copy and was going to be charged for 2 games.
I called today 10:30 AM his time, 3:30 PM my time
He fixed the problem right away. I just checked my email and got a notice that the game has been mailed. Checked my credit card transactions online and sure enough I have been charged for only 1 game.
Dave, you have me as a customer for life!
:christmas:

RAL wave
_________________________
Not admitting defeat... is the beginning of the solution.
But sometimes asking for help is not a bad idea!
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#248838 - 12/18/07 05:20 PM Re: InteractCD Store - Dave is a real gentleman [Re: Retired at last]
BrownEyedTigre Offline
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 64482
Loc: In the Naughty Corner
Dave is a class act, I agree. thumbsup

Ana wave
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#248970 - 12/18/07 11:01 PM Re: InteractCD Store - Dave is a real gentleman [Re: BrownEyedTigre]
Jenny Offline
Grande Olde Dame
Sonic Boomer

Registered: 12/04/99
Posts: 31223
Loc: Northwestern New Mexico, USA
You sure won't get any argument about that from me!! I ordered a used game from Dave a couple weeks ago, and two days later got an e-mail from him that the game had been sold just before my order came in, so he was sending me a NEW game instead--how many shops do you know that would do that...bravo
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"Once you give up integrity, the rest is easy." Anonymous

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#249011 - 12/19/07 03:18 AM Re: InteractCD Store - Dave is a real gentleman [Re: Jenny]
JennyP Offline
Adept Boomer

Registered: 07/22/04
Posts: 14334
Loc: West London, UK
He is brilliant, he gets in all the games we love & charges very reasonable postage to the UK. I know one game label that charges more postage than the cost of the game. :christmas: Dave, I bet your ears are red & tingling now .


Edited by JennyP (12/19/07 05:03 AM)
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#249014 - 12/19/07 03:28 AM Re: InteractCD Store - Dave is a real gentleman [Re: JennyP]
cailyn Offline
BAAG Specialist

Registered: 01/08/06
Posts: 6011
Loc: Somewhere ? in Massachusetts?
I agree It's the best place to order a game from it seems like you no sooner order game,and it's in your mailbox!! He should win an award for best customer service bravo :christmas: :santa:
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I may not have gone where I intended to go,but I think I have ended up where I need to be.

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#249028 - 12/19/07 05:15 AM Re: InteractCD Store - Dave is a real gentleman [Re: cailyn]
Butcher Offline
Addicted Boomer

Registered: 03/24/07
Posts: 1274
Loc: Larnaca, Cyprus
I agree with all the comments before mine, whatever problem i have had, Dave has solved it in a flash. Thank you very much Dave for the great services offered smile
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"Cannot The Kingdom Of Salvation Take Me Home?"

R.I.P Cliff Burton

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#249300 - 12/19/07 03:07 PM Re: InteractCD Store - Dave is a real gentleman [Re: Butcher]
Adorable Offline
Settled Boomer

Registered: 07/14/04
Posts: 818
Loc: Surprise, AZ
It's wonderful to be able to trust someone who is in the business of customer service like Dave. Nowdays there aren't a whole lot of his ilk around!! Carry on, Dave!!!!

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