I cant get the keys and go back upstairs in the first part of the game . I click on the keys and when i click on the stairs Mrs hardy is right there.

Hi kathipa,

Are you double-clicking to speed Frank up here?

Stand Frank at the top of the stairs ready to descend.
Switch to Joe and ring the doorbell.
As soon as you regain control of the cursor, immediately switch back to Frank and double-click to descend the stairs. Straightaway click on the keys to pick them up and double-click to head back up the stairs to safety.

I did try that but as sson as he gets the keys the screen goes black and she is standing there.

Would you like a saved game to get you past this point?

yes please

On its way, kathipa, check your e-mail in a few minutes.

I recieved it but I cant copy and paste it. I am playing on Vista. does that make a difference

See if you can do this: The SaveGames folder might be found in the game directory by clicking on the 'Compatibility Folders' tag near the top of your screen.... and then place the file sent to you there.

sorry but that didnt work either. I also reinstalled my game but no luck with that

Let's wait for a Vista gamer that know where the saved game folder is located.

ok well thanx anyway. have a good evening

Hi, I just started the game today and can not get the keys. Could you send me a saved game, too?

Thanks, Yvonne

Maybe some one else can help you. Somehow my saved game here do not work with others. I don't know why.

A save's on its way, Yvonne, check your e-mail in a few minutes.