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Interact? #596732
02/13/10 09:00 AM
02/13/10 09:00 AM
Joined: Jun 2009
Posts: 246
NV, US
Cocoa Offline OP
Settled Boomer
Cocoa  Offline OP
Settled Boomer

Joined: Jun 2009
Posts: 246
NV, US
Hi Boomers,
I was wondering if anyone else has found the Interact site to be overwhelming in the way they have their games listed. All they have is an alphabetized list consisting of OVER 1800 games. There is no catagorizing on the site other then pc, mac, new or used.

I believe it is Dave I have read that everyone here seems to like a lot and I would like to do some purchasing to support Gameboomers and someone you all seem to trust but the way the site is set up it is not purchaser friendly in my opinion. I am hoping he reads these forums and might think about what I have written. Unless you know a particular title you are looking for which, of course, you can type in search to find ...just to "look" through all that is available is "hard work".

Most sites have game categories to filter games into such as adventure, action, RPG, help dvd's, educational etc. etc. The reason being you can browse more easily and do not have to go through lists weighing in at over 1800 titles to see whats available for purchase.

Sorry Dave but your site is in need of an overhaul which in my opinion would certainly raise your sales quite a bit. I am not trying to be rude just honest as I have left your site multiple times without a purchase because I found it overwhelming to continue looking after the first few hundred listings.
Patty

Re: Interact? [Re: Cocoa] #596735
02/13/10 09:10 AM
02/13/10 09:10 AM
Joined: Nov 2000
Posts: 34,411
United Kingdom
Mad Offline
Sonic Boomer
Mad  Offline
Sonic Boomer

Joined: Nov 2000
Posts: 34,411
United Kingdom
Cocoa ....

If you click on "PC Games" at the top of the Interact main page, you'll get a pull-down menu of available game categories.


Time : The Most Precious Commodity
Re: Interact? [Re: Mad] #596737
02/13/10 09:18 AM
02/13/10 09:18 AM
Joined: Dec 1999
Posts: 69,973
MaG Offline
Sonic Boomer
MaG  Offline
Sonic Boomer

Joined: Dec 1999
Posts: 69,973
Cocoa,

It would also be best if you have any problems or comment about the site - that you contact the support of that site.
They are the ones that can do the changes instead of airing out the problem before informing the site.

As noted (thanks, Mad!) - check the drop down menu and that will solve your problem with Interact.

Re: Interact? [Re: MaG] #596799
02/13/10 12:11 PM
02/13/10 12:11 PM
Joined: Nov 2006
Posts: 1,849
Indiana
marie Offline
Addicted Boomer
marie  Offline
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Joined: Nov 2006
Posts: 1,849
Indiana
There is also and area on the left I believe that you can check to show the used game category.

Re: Interact? [Re: marie] #596835
02/13/10 02:53 PM
02/13/10 02:53 PM
Joined: Apr 2000
Posts: 3,779
Lost in the Arizona Desert
oldman Offline
Addicted Boomer
oldman  Offline
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Joined: Apr 2000
Posts: 3,779
Lost in the Arizona Desert
Interesting that this thread appears at this time. I am so very pleased with this site. I just ordered a game and when it shipped, Dave sent me an email stating that it was the last one he had left and something was rattling inside. He wrote that he would not charge my credit card until the game arrived in case something was wrong. As it turned out it was just a loose promo card that did no damage and I wrote him back to that effect. But that is Customer service with a capital C.

I have no problem navigating his site since you can look by all the categories (new games, upcoming games genres etc.) But Dave is the perfect example of a small company providing excellent service.

3 cheers to Dave.


You laugh because I'm different
I laugh because you're all the same

Of all the things I've lost, I miss my mind the most.

John
Re: Interact? [Re: oldman] #596839
02/13/10 03:06 PM
02/13/10 03:06 PM
Joined: Dec 2003
Posts: 15,022
Northeast NJ
Darleen03 Offline
Graduate Boomer
Darleen03  Offline
Graduate Boomer

Joined: Dec 2003
Posts: 15,022
Northeast NJ
Hi, Cocoa

You can just type the name of the game your looking for,and it comes up...

I never have a problem with finding games..


Luv Dar


GameBoomers
"Games Are More Enticing Because Of Our "MaG"nificent Efficient Radiant Site"
Re: Interact? [Re: Cocoa] #596849
02/13/10 03:43 PM
02/13/10 03:43 PM
Joined: Dec 2007
Posts: 32
Pasadena, CA
I
Interact Offline
Shy Boomer
Interact  Offline
Shy Boomer
I

Joined: Dec 2007
Posts: 32
Pasadena, CA
Originally Posted By: Cocoa


Sorry Dave but your site is in need of an overhaul which in my opinion would certainly raise your sales quite a bit. I am not trying to be rude just honest as I have left your site multiple times without a purchase because I found it overwhelming to continue looking after the first few hundred listings.
Patty


Hello all,

Cocoa, you're absolutely correct - our site needs an overhaul. It's about 12 years old at this point and is definitely showing it's age. I understand your complaint, although I'm not real sure how it's different from other sites, or what we could do to improve it. Can you "browse" adventure games on Amazon? (As others have already pointed out, we do have our games broken down by genre). As much as I would love to be, we're really not an information or research site, we're the place you come when you already know what you want and you appreciate decent customer service.

As for the overhaul, don't hold your breath. As long as the chewing gum and duct tape hold up, the site will pretty much remain as is. smile

-dave
Interact!

(Thanks to everyone else for the kind words. Boomers are the best!)

Re: Interact? [Re: Interact] #596855
02/13/10 03:57 PM
02/13/10 03:57 PM
Joined: Jan 2004
Posts: 83,371
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Admin and PR Liaison
BrownEyedTigre  Offline
The Sassy Admin and PR Liaison
Sonic Boomer

Joined: Jan 2004
Posts: 83,371
In the Naughty Corner
Hey Dave, always a pleasure to have a visit from you! yay You are a gem.

ana wave


Don't feed the Trolls
Re: Interact? [Re: BrownEyedTigre] #596857
02/13/10 04:17 PM
02/13/10 04:17 PM
Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
kjos Offline
BAAG Specialist
kjos  Offline
BAAG Specialist

Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
Hi Dave,Sure do love your fast service.
Richard


***To Error is Human**To Forgive is Divine***
Re: Interact? [Re: oldman] #596943
02/13/10 07:57 PM
02/13/10 07:57 PM
Joined: Feb 2001
Posts: 16,807
Upper Arlington, Ohio
Space Quest Fan Offline
Graduate Boomer
Space Quest Fan  Offline
Graduate Boomer

Joined: Feb 2001
Posts: 16,807
Upper Arlington, Ohio

Dave,
I have never purchased a game from Interact before but after reading oldman's post and the other Gameboomers reviews that is going to change.
I am hoping that the Ankh 2/3 bundle is going to be released along with the new Secret Files game soon.


It's nice to be important but it is much more important to be nice.
Re: Interact? [Re: Space Quest Fan] #596950
02/13/10 08:13 PM
02/13/10 08:13 PM
Joined: Dec 2003
Posts: 15,022
Northeast NJ
Darleen03 Offline
Graduate Boomer
Darleen03  Offline
Graduate Boomer

Joined: Dec 2003
Posts: 15,022
Northeast NJ
Dave.. kissy


Luv Dar


GameBoomers
"Games Are More Enticing Because Of Our "MaG"nificent Efficient Radiant Site"
Re: Interact? [Re: Space Quest Fan] #596952
02/13/10 08:18 PM
02/13/10 08:18 PM
Joined: Mar 2009
Posts: 8,379
Arcadia (twin world of Stark)
venus Offline
BAAG Specialist
venus  Offline
BAAG Specialist

Joined: Mar 2009
Posts: 8,379
Arcadia (twin world of Stark)
I've always had very good and fast service from Interact. It's definitely my favorite place to purchase adventure games. thumbsup


Interrogator: [True or false?] All mangoes are golden. Nothing golden is cheap. Conclusion - all mangoes are cheap.

Helena: Where are these mangoes?
Re: Interact? [Re: venus] #596961
02/13/10 09:07 PM
02/13/10 09:07 PM
Joined: Nov 2000
Posts: 34,411
United Kingdom
Mad Offline
Sonic Boomer
Mad  Offline
Sonic Boomer

Joined: Nov 2000
Posts: 34,411
United Kingdom
Yes Sir !!

Customer Service from Dave at Interact is second to none and VERY MUCH appreciated thumbsup

Cheers.

Mad yay



Time : The Most Precious Commodity
Re: Interact? [Re: Mad] #596973
02/13/10 10:23 PM
02/13/10 10:23 PM
Joined: Aug 2004
Posts: 1,072
Colorado
ssgamer Offline
Addicted Boomer
ssgamer  Offline
Addicted Boomer

Joined: Aug 2004
Posts: 1,072
Colorado
Dave and interact are top notch in my book. Good service. Thanks Dave Charllotte

Re: Interact? [Re: Interact] #596978
02/13/10 10:32 PM
02/13/10 10:32 PM
Joined: Oct 2003
Posts: 4,498
Toronto, Ontario, Canada
S
Susie07 Offline
Addicted Boomer
Susie07  Offline
Addicted Boomer
S

Joined: Oct 2003
Posts: 4,498
Toronto, Ontario, Canada
Hi, Dave!

"Decent" customer service? I think you're being a little modest because I would use the word "superior" to describe your customer service.

Susan

Re: Interact? [Re: Space Quest Fan] #596995
02/13/10 11:53 PM
02/13/10 11:53 PM
Joined: Nov 2005
Posts: 9,029
the dusty desert
niteowl07 Offline
BAAG Specialist
niteowl07  Offline
BAAG Specialist

Joined: Nov 2005
Posts: 9,029
the dusty desert
funny this came up this week, as i just made a purchase from the site late last friday afternoon.
imagine my surprise to find the games in my mailbox early monday morning ! i went back to the site and narrowed the search ,finding 5 more games that look fantastic. hope interact keeps right on rolling - thanks ! dave .

Re: Interact? [Re: Cocoa] #597036
02/14/10 03:53 AM
02/14/10 03:53 AM
Joined: Jun 2009
Posts: 246
NV, US
Cocoa Offline OP
Settled Boomer
Cocoa  Offline OP
Settled Boomer

Joined: Jun 2009
Posts: 246
NV, US
OMG ...I have to apologize to Dave and Interact! I will rush there after my humble "public" one here. oops I cannot believe I have never noticed the drop down menus under each system catagory.
So many times I was there stuggling through sometimes lists of over 1000 games checking the inventory for something that I might want.
Again this slapforehead dunce is sorry for her ignorance and hopes Dave understands and forgives.
Patty catrub

Re: Interact? [Re: Cocoa] #597065
02/14/10 08:27 AM
02/14/10 08:27 AM
Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
PATSY Offline
Addicted Boomer
PATSY  Offline
Addicted Boomer

Joined: Oct 2000
Posts: 1,286
FORT PIERCE, FLORIDA USA
Thank you Dave for your fast & efficient service. You are my sole source.


PATSY
Re: Interact? [Re: Susie07] #597103
02/14/10 10:19 AM
02/14/10 10:19 AM
Joined: Mar 2007
Posts: 908
KY
C
carlahelp Offline
Settled Boomer
carlahelp  Offline
Settled Boomer
C

Joined: Mar 2007
Posts: 908
KY
Hi Dave,

I also have to thank you for such a great site. The service is exceptional and your help to me has been so great. I agree that you are "superior". Agree with everyone here in this thread.

carlahelp

Re: Interact? [Re: carlahelp] #597370
02/15/10 06:05 AM
02/15/10 06:05 AM
Joined: Apr 2000
Posts: 3,292
Southern Exposure
lexxy Offline
Addicted Boomer
lexxy  Offline
Addicted Boomer

Joined: Apr 2000
Posts: 3,292
Southern Exposure
With out Dave I don't know where I would go for my adventure games. My local Gamespot has nothing but RG games and the small selection of Adventure games is a shame. Hats off to Dave for his superior service and the personal attention to his customers needs. Dave is my go to source for all of my games.


carol
It doesn't cost a dime to be kind
----------------------------
Currently playing The Moment Of Silence
Re: Interact? [Re: lexxy] #597405
02/15/10 08:44 AM
02/15/10 08:44 AM
Joined: Dec 2003
Posts: 415
nyc
R
robedits Offline
Settled Boomer
robedits  Offline
Settled Boomer
R

Joined: Dec 2003
Posts: 415
nyc
I've got to agree there. Any credit card,or paypal,fast service,safe shipping. Other than FREE games,what could be better?? :-)

Re: Interact? [Re: lexxy] #598052
02/17/10 01:36 AM
02/17/10 01:36 AM
Joined: Feb 2006
Posts: 1,318
Canada
L
linda333 Offline
Addicted Boomer
linda333  Offline
Addicted Boomer
L

Joined: Feb 2006
Posts: 1,318
Canada
Interact and Dave are great! Service second to none in my opinion. Thanks Dave!

Re: Interact? [Re: linda333] #598132
02/17/10 10:48 AM
02/17/10 10:48 AM
Joined: Oct 2003
Posts: 9,329
Deepest darkest Norfolk, Engla...
bermag45 Offline
BAAG Specialist
bermag45  Offline
BAAG Specialist

Joined: Oct 2003
Posts: 9,329
Deepest darkest Norfolk, Engla...
I have said on numerous occasions over the years that Dave and Interact are absolutely second to none!

I think I am also in need of an overhaul! smile wave

Bernie monky

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