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#787157 - 02/11/12 12:52 PM Re: Corrosion-Cold Winter Waiting [Re: VRMpls2]
Ewil02 Offline
Settled Boomer

Registered: 11/13/10
Posts: 188
Loc: Connecticut

Thanks Gil- I was able to go into my Norton settings and do a scan/auto-protect exclusion for my installation folder. That seems to have done the trick. Thanks for your help.

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#787158 - 02/11/12 12:54 PM Re: Corrosion-Cold Winter Waiting [Re: VRMpls2]
Jfi Offline
Settled Boomer

Registered: 06/19/02
Posts: 255
Loc: California
Hello

How do I restore the Corroson file in the Norton Quarantine file?

thanks

June
_________________________
Jfi

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#787168 - 02/11/12 01:25 PM Re: Corrosion-Cold Winter Waiting [Re: VRMpls2]
Ewil02 Offline
Settled Boomer

Registered: 11/13/10
Posts: 188
Loc: Connecticut

Hi June-

I'm running Norton Internet Security, so I just opened that up, then clicked on the quarantine link. The risks were listed by date, so I doubleclicked on the one causing my problem (in my case it was Suspicious MH690.A), then some action buttons would be active, including 'restore'. Just hit that and you should have the file back in the installation folder.

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#787172 - 02/11/12 01:41 PM Re: Corrosion-Cold Winter Waiting [Re: VRMpls2]
Jfi Offline
Settled Boomer

Registered: 06/19/02
Posts: 255
Loc: California
Hi Ewil02,


It worked I followed your insturctions and it is OK.

thanks

June
_________________________
Jfi

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#787205 - 02/11/12 05:06 PM Re: Corrosion-Cold Winter Waiting [Re: VRMpls2]
Draclvr Offline
Adept Boomer

Registered: 06/03/05
Posts: 10152
Loc: In Missouri near St. Louis
I've been interested in this game, so I downloaded the Demo. I didn't have to do anything with my Firewall and my Microsoft Security Essentials didn't have a bit of a problem with it. Maybe they fixed the issues at Trisynergy or I can just add this to my really big pile of reasons why I dumped Norton.

Haven't gotten too far yet, but the games looks pretty good so far.
_________________________
Gardening is better than therapy. Plus you get tomatoes.

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#787210 - 02/11/12 05:31 PM Re: Corrosion-Cold Winter Waiting [Re: VRMpls2]
Ewil02 Offline
Settled Boomer

Registered: 11/13/10
Posts: 188
Loc: Connecticut

One thing that's pretty cool about this demo, is that if the demo is up and running okay on your computer, you can buy the game from the link in the demo, input your serial number, and off you go. At least you can figure out if there's any compatibility issues with your AV and/or system before buying.

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#787268 - 02/11/12 11:09 PM Re: Corrosion-Cold Winter Waiting [Re: Ewil02]
Mad Offline
True Blue Boomer

Registered: 11/21/00
Posts: 23604
Loc: United Kingdom
Hi smile

Chief .. luck
I've not heard anything back from them at all as yet.

Draclvr .. I've had hardly any problems with Norton in all the many years I've used their programmes - nor have I ever had a virus - so I'm not unhappy with them.

Guess I'll just have to wait patiently for help from TriSynergy duh

Cheers.

Mad whistle
_________________________
Time : The Most Precious Commodity

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#787271 - 02/11/12 11:22 PM Re: Corrosion-Cold Winter Waiting [Re: VRMpls2]
Draclvr Offline
Adept Boomer

Registered: 06/03/05
Posts: 10152
Loc: In Missouri near St. Louis
Norton has definitely gotten better over the years. When I got rid of it about 4 years ago, it was still a huge system resources hog. Plus, the number of false positives with games was driving me nuts! But, from what I read, they've remedied a lot of the issues that people were complaining about. However, I've found much better anti virus solutions for me. In 13 years on the internet I've never had a virus either! Yay for us!

I just hope you all can get this game running - I'm really liking it so far.
_________________________
Gardening is better than therapy. Plus you get tomatoes.

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#787275 - 02/11/12 11:36 PM Re: Corrosion-Cold Winter Waiting [Re: Draclvr]
Mad Offline
True Blue Boomer

Registered: 11/21/00
Posts: 23604
Loc: United Kingdom
"In 13 years on the internet I've never had a virus either! Yay for us!"

Oh, definitely a "Yay" !!!! rotfl rotfl
_________________________
Time : The Most Precious Commodity

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#787326 - 02/12/12 08:46 AM Re: Corrosion-Cold Winter Waiting [Re: VRMpls2]
Chief Offline
Staff
Adept Boomer

Registered: 12/12/03
Posts: 10552
Loc: Québec
Mad, we are in same situation. Maybe they do not respond during the week-end or to many players with the same problem. smirk

I'll see what tomorrow brings up.

Chief wave

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#787567 - 02/12/12 11:42 PM Re: Corrosion-Cold Winter Waiting [Re: VRMpls2]
jmdsmd1 Offline
Shy Boomer

Registered: 08/29/10
Posts: 80
Loc: NYC
Just a thought- did you also send an email to support at Plimus (the entity that processes the sale)? I even filled out a dispute form because I wanted a refund if I couldn't get it to work. I heard back from Plimus again today , just to inquire
if my issue had been resolved.

If you haven't yet, try covering all bases.

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#787582 - 02/13/12 01:28 AM Re: Corrosion-Cold Winter Waiting [Re: jmdsmd1]
Dan Peach Offline
Shy Boomer

Registered: 10/28/05
Posts: 43
Loc: Yorkshire, England
Hey guys - just want to assure you that this issue is being dealt with. Sorry for the problems. smile
_________________________
www.viperante.com
Developer of Corrosion: Cold Winter Waiting

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#787588 - 02/13/12 02:04 AM Re: Corrosion-Cold Winter Waiting [Re: Dan Peach]
Mad Offline
True Blue Boomer

Registered: 11/21/00
Posts: 23604
Loc: United Kingdom
Yes, jmdsmd1, I've covered all the bases I can think of smile

And I've had a reply now Chief, but no positive help as yet grin

"Hey guys - just want to assure you that this issue is being dealt with. Sorry for the problems. "

That's really good to hear !! Thanks, Dan Peach thumbsup
_________________________
Time : The Most Precious Commodity

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#788266 - 02/15/12 07:42 AM Re: Corrosion-Cold Winter Waiting [Re: VRMpls2]
Chief Offline
Staff
Adept Boomer

Registered: 12/12/03
Posts: 10552
Loc: Québec
Dan Peach, any updates for us?

Thanks.

Chief wave

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#788539 - 02/16/12 09:10 AM Re: Corrosion-Cold Winter Waiting [Re: VRMpls2]
Dan Peach Offline
Shy Boomer

Registered: 10/28/05
Posts: 43
Loc: Yorkshire, England
Still being worked on Chief. smile

However in the meantime, to stop Norton deleting the installer automatically, you can create an "exclusion folder" on your HD to download the game installer into, so that Norton doesn't scan it, and doesn't delete it.

What you need to do is create a folder on your HD specifically to download this installer into.

Then open up Norton - go to "settings" - find the section that mentions "Items to Exclude from Auto-Protect, SONAR and Download Intelligence Detection" - and somewhere in there you can click an "add" button, and then "browse" to navigate to the new folder you created. This will exclude it from being scanned.

Then, download the installer into that specific folder. Norton should not make any fuss then. This method will only exclude that folder from being scanned. Norton will continue to operate as normal for all other files that you download - as long as you don't save them in the exclusion folder. smile

Once the issue is resolved, you can delete the exclusion folder, and download the file in the normal way.

Hope this helps. smile

Dan.


Edited by Dan Peach (02/16/12 09:13 AM)
_________________________
www.viperante.com
Developer of Corrosion: Cold Winter Waiting

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