GAMEBOOMERS provides you with all the latest PC adventure computer games information, forum, walkthroughs, reviews and news.
GB Reviews Latest & Upcoming Adventure Games GB Annual Game Lists GB Interviews

BAAGS

GB @ acebook

GB @ witter

About Us
Walkthroughs free games galore Independent Games World of Adventure Patches Game Publishers & Developers GameBoomers Store
Big Fish Games Homepage
Topic Options
#855749 - 12/12/12 11:30 AM Viva-media
barlouwin Offline
Settled Boomer

Registered: 09/17/06
Posts: 404
Loc: United Kingdom
Hello not sure where to post this but has anyone had problems with this company.I ordered a game for download a week ago still not received any thing from them regarding purchase, game downloads then dissapears so no game have sent numerous support tickets but still no answer, anyone any suggestions as what to do next. Thanks

Top
#855751 - 12/12/12 11:37 AM Re: Viva-media [Re: barlouwin]
BrownEyedTigre Offline
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 64662
Loc: In the Naughty Corner
Have you checked your spam folder for emails? Many times company mails get thrown into your spam folder. All you can do is contact them via their website. Have you recieved a support ticket? You can check on the status here.

Ana wave12
_________________________
Don't feed the Trolls

Top
#855755 - 12/12/12 11:52 AM Re: Viva-media [Re: barlouwin]
barlouwin Offline
Settled Boomer

Registered: 09/17/06
Posts: 404
Loc: United Kingdom
Hello no e-mails in spam folder no reply to support ticketsjust nothing happening at all. Thank you for your reply.

Top
#855763 - 12/12/12 12:23 PM Re: Viva-media [Re: barlouwin]
oldman Offline
Addicted Boomer

Registered: 04/15/00
Posts: 3421
Loc: Lost in the Arizona Desert
If you remember your password, you should be able to go to their main page and when there, login. Then go to "my account" and it will show you the games you've ordered/bought.
_________________________
You laugh because I'm different
I laugh because you're all the same

Funny I don't remember being absent minded.

John

Top
#855781 - 12/12/12 01:30 PM Re: Viva-media [Re: barlouwin]
barlouwin Offline
Settled Boomer

Registered: 09/17/06
Posts: 404
Loc: United Kingdom
Hello thanks for the reply oldman I know my password and have been to my account and can see the game I bought. The link is there to download but after download it just says cannot install and then dissapears as said before I contacted customer support via their tickets but no reply to anyone of them has been going on for a week now wish I had never bothered to buy the game its Black mirror 2 I ordered as want to play it again as not many games around that I like, Thanks for your help.

Top
#856077 - 12/13/12 11:38 AM Re: Viva-media [Re: barlouwin]
VivaMedia Offline
Shy Boomer

Registered: 04/05/12
Posts: 12
Hello Barlouwin,

Sorry about the inconvenience this must have caused you. We have replied to your tickets, but I think there might've been an issue with your receiving the response. I have decided to contact your direct e-mail address so that we can resolve the issue as quickly as possible. Thank you.

Top
#856107 - 12/13/12 01:55 PM Re: Viva-media [Re: barlouwin]
BrownEyedTigre Offline
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 64662
Loc: In the Naughty Corner
Thank you for stopping in to help Viva Media. Much appreciated.

Ana wave12
_________________________
Don't feed the Trolls

Top
#856317 - 12/14/12 10:36 AM Re: Viva-media [Re: barlouwin]
barlouwin Offline
Settled Boomer

Registered: 09/17/06
Posts: 404
Loc: United Kingdom
Hello just to let everyone know the game is now downloaded and playing thank you all for your help must have been some sort of glitch before but all okay now. Have told Viva-media also. Thanks once again.

Top
#856319 - 12/14/12 10:46 AM Re: Viva-media [Re: barlouwin]
Marian Offline
Moderator
Graduate Boomer

Registered: 07/04/00
Posts: 19762
Loc: near Yosemite in California
Very good news, barlouwin! happydance12 wave12

Top
#856329 - 12/14/12 11:21 AM Re: Viva-media [Re: barlouwin]
BrownEyedTigre Offline
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 64662
Loc: In the Naughty Corner
yay12
_________________________
Don't feed the Trolls

Top

Moderator:  BrownEyedTigre, Marian, Rushes 

Who's Online
Key: Admin Global Mod Mod Staff  )
7 registered (Winfrey, gymcandy1, Koala, auntiegram, Darlene, traveler, Draclvr), 58 Guests and 11 Spiders online.
Newest Members
greacia, Jason_Encore, DeanandKate, RisinGoat, AppyLover
8504 Registered Users