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#858325 - 12/23/12 10:20 AM update drivers
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1778
Loc: georgia
where do i go to update and fix my drivers so i do not get that blue screen.

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#858336 - 12/23/12 10:47 AM Re: update drivers [Re: family]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 35569
Loc: southeast USA
That depends on which driver is causing the problem.
Can you tell if it's a video driver?
Or is it a sound card driver?
Did you update any drivers recently?

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#858338 - 12/23/12 10:49 AM Re: update drivers [Re: family]
InlandAZ Offline
Glitches Forum Moderator
BAAG Specialist

Registered: 08/14/02
Posts: 6853
Loc: Arizona
The OEM's web site offers updates - If you have a brand name PC, like Dell, you can visit their site and enter your Service Tag (or model type if you don't have it). For add-on cards, like video or sound, visit the chipset manufacturer (ATI, AMD, NVIDIA etc...)

Is there a specific BSOD you see?

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#858339 - 12/23/12 10:49 AM Re: update drivers [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1778
Loc: georgia
no i haven't update any drivers yet.

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#858340 - 12/23/12 10:52 AM Re: update drivers [Re: family]
InlandAZ Offline
Glitches Forum Moderator
BAAG Specialist

Registered: 08/14/02
Posts: 6853
Loc: Arizona
Press the Windows Logo Key+R, enter DXDiag and then press OK.

What is on the Display and Sound Tabs?

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#858347 - 12/23/12 11:09 AM Re: update drivers [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1778
Loc: georgia
i have amd catalyst control center if that helps.

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#858364 - 12/23/12 11:49 AM Re: update drivers [Re: family]
InlandAZ Offline
Glitches Forum Moderator
BAAG Specialist

Registered: 08/14/02
Posts: 6853
Loc: Arizona
Originally Posted By: family
i have amd catalyst control center if that helps.


That would be an ATI card, now owned and supported by AMD. Visit their site on the link below and enter your model number for the latest drivers.

AMD Driver Support

You'll still need to run DXDiag to identify the model if you don't know it.

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#858365 - 12/23/12 11:51 AM Re: update drivers [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1778
Loc: georgia
what is the window logo key tr that i need to press.

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#858373 - 12/23/12 11:59 AM Re: update drivers [Re: family]
Homer6 Offline
BAAG Specialist

Registered: 04/18/02
Posts: 5566
Loc: Oklahoma, USA
On the bottom row of your keyboard, to the left of the space bar you have Alt, and just to the left of the Alt key you have the Windows logo. It looks like four small squares, sort of flag like.
_________________________
If something gets your goat, it just proves you have a goat to get.

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#858378 - 12/23/12 12:26 PM Re: update drivers [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1778
Loc: georgia
thank you very much i found it, i ran it and i didn't find anything wrong i think it is dracula 3 that is the problem.


Edited by family (12/23/12 12:40 PM)

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#858390 - 12/23/12 01:12 PM Re: update drivers [Re: family]
InlandAZ Offline
Glitches Forum Moderator
BAAG Specialist

Registered: 08/14/02
Posts: 6853
Loc: Arizona
Originally Posted By: family
thank you very much i found it, i ran it and i didn't find anything wrong i think it is dracula 3 that is the problem.


You don't want to look for errors, you want to identify your video card. What does it say on the Display Tab (Name, Manufacture & Chip Type)?

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#858410 - 12/23/12 02:45 PM Re: update drivers [Re: family]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 35569
Loc: southeast USA
Here's a picture with an example of what you're looking for
http://www.windowsresource.net/cimages/dxdiag2.jpg

What you need to know are the top three things on the left side --
1. the "Name" of the card
2. the "Manufacturer"
3. the "Chip Type"

The example has the Name, the Manufacturer, and the Memory circled, but you can see the "Chip Type" (chipset) is listed right under the Manufacturer.

You can also check the right side of the tab for the "Version" and "Date" of your drivers.

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#858444 - 12/23/12 05:27 PM Re: update drivers [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1778
Loc: georgia
okay thank you guys, it is ati radeon hd 5450 is the name, chip is amd radeon graphic processor {ox68f9} manafactor is advanced micro devices inc.{mhz}. and the date is 7-27-12, and the version is 6.1400107270.


Edited by family (12/23/12 05:43 PM)

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#858448 - 12/23/12 06:51 PM Re: update drivers [Re: family]
InlandAZ Offline
Glitches Forum Moderator
BAAG Specialist

Registered: 08/14/02
Posts: 6853
Loc: Arizona
That driver seems to be fairly current, but you can still search the AMD sit to see if there's a more current one.

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#858467 - 12/23/12 09:04 PM Re: update drivers [Re: family]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 35569
Loc: southeast USA
ATI has drivers here
http://support.amd.com/us/gpudownload/Pages/index.aspx

You'll have to enter your version of Windows and other information yourself -- or maybe the automatic detection would work.

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