DLL error message
#880294
04/12/13 04:20 AM
04/12/13 04:20 AM
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Joined: Sep 2005
Posts: 319 southampton ,England
petjo
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OP
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Posts: 319
southampton ,England
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This is not a gaming issue so please tell me if I am out of order raising it here.
Whenever I start my computer , I get the following message and despite all attempts to competely erase it , it still comes up. I wonder if , with the wealth of knowledge in the community , someone can come up with an answer.-- ""There was a problem starting c:\users\myhome~1\wgsdgsdgdsgsd.dll the specified module could not be found""
regards -- Petjo
pstill
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Re: DLL error message
[Re: petjo]
#880345
04/12/13 10:30 AM
04/12/13 10:30 AM
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Joined: Dec 2007
Posts: 1,052
mj2c
Addicted Boomer
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Posts: 1,052
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Run a scanner because my money is on that not being a legit .dll, which suggests youve got something on your computer that shouldnt be there that is trying to load that library.
Last edited by mj2c; 04/12/13 10:32 AM.
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Re: DLL error message
[Re: petjo]
#880491
04/13/13 03:22 AM
04/13/13 03:22 AM
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Joined: Sep 2005
Posts: 319 southampton ,England
petjo
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Thanks to you all for your advice -- I will act accordingly and let you know how I get on--regards - Petjo
pstill
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Re: DLL error message
[Re: petjo]
#880739
04/14/13 03:37 AM
04/14/13 03:37 AM
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Joined: Sep 2005
Posts: 319 southampton ,England
petjo
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I ran a scan several times and each time my a/v picked it up as a virus and destroyed it -- however , it still comes back when I turn on'
Would it help if I transferred all "MY Home" files into a new folder with a new name , and then deleted the original "MY HOME" folder???
Or am I being stupid in my old age??
pstill
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Re: DLL error message
[Re: petjo]
#880767
04/14/13 08:41 AM
04/14/13 08:41 AM
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Joined: Jul 2006
Posts: 1,377
Robert Gault
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Posts: 1,377
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petjo, Your a/v program may not be adequate for the job. You could try another a/v or use a separate program to clean your system. For example, Microsoft frequently offers a special program to remove resistant viruses as part of the monthly updates. You don't want to do major changes to your system as you will probably not catch the virus without specific removal instructions. You could search for wgsdgsdgdsgsd.dll with Google looking for specific removal instructions. Robert PS I did find specific removal instructions at http://virus-com.com/viruscom/viruscom_150484.htmlQuite complicated for a novice.
Last edited by Robert Gault; 04/14/13 08:47 AM. Reason: more info
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Re: DLL error message
[Re: petjo]
#880773
04/14/13 09:32 AM
04/14/13 09:32 AM
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Joined: Jun 2005
Posts: 20,116 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
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Posts: 20,116
Near St. Louis, MO
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petjo, as Robert Gault says, do not do anything like you've suggested. This "leftover" from the virus could be infecting your MBR (master boot record) and is respawning on reboot.
What anti-virus are you using? Have you run Malwarebytes? Have you done like Jenny suggested and run CCleaner on the registry?
Once again, weeds are my life!
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Re: DLL error message
[Re: petjo]
#880791
04/14/13 10:40 AM
04/14/13 10:40 AM
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Joined: Oct 2000
Posts: 40,644 southeast USA
Jenny100
GB Reviewer Glitches Moderator
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GB Reviewer Glitches Moderator
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southeast USA
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Here's another site telling how to remove the wgsdgsdgdsgsd.dll malware, which they call the "Packus Trojan." http://www.exterminate-it.com/malpedia/remove-packusFrom what they say, it usually infects through your web browser. According to information posted at ***this Microsoft forum***, it's a type of ransomware and the Microsoft Safety Scanner got rid of it for them. http://www.microsoft.com/security/scanner/en-us/default.aspxThat post was from last year, and the trojan may have "evolved" to evade the Microsoft Safety Scanner, but it's worth a try. Like Draclvr, I'm curious to know which antivirus you're using -- also whether it has browsing protection that's supposed to prevent this type of thing.
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Re: DLL error message
[Re: petjo]
#880964
04/15/13 03:52 AM
04/15/13 03:52 AM
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Joined: Sep 2005
Posts: 319 southampton ,England
petjo
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Thanks to you all once again for your continued interest.---I have been using AVG anti virus which , as i say , has picked it up but not elimated completely. I will now go all through the excellent advice you have given me and see if I can conquer the problem --many regards --Petjo
---------------------------- April 15, 2013 07:35 AM ----------------------------
"Eureka"--Once again the excellent community has come to my rescue and I am rid of the insidious Dll message. I tried the most obvious one first (I suppose I should of thought of it myself)--that is -- Microsoft safety scanner --(Thank you Jenny) and it seems to have done the trick.-many many thanks --- regards ---Petjo
pstill
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Re: DLL error message
[Re: petjo]
#881024
04/15/13 09:52 AM
04/15/13 09:52 AM
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Joined: Jun 2005
Posts: 20,116 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
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Joined: Jun 2005
Posts: 20,116
Near St. Louis, MO
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Good for you! I found a post from someone at a Microsoft website that said the Microsoft Safety Scanner got rid of it for them too. A good thing to remember just in case!
Once again, weeds are my life!
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Re: DLL error message
[Re: Jenny100]
#881498
04/17/13 01:06 AM
04/17/13 01:06 AM
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Joined: Apr 2002
Posts: 5,588 Oklahoma, USA
Homer6
BAAG Specialist
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BAAG Specialist
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Posts: 5,588
Oklahoma, USA
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It's always good to have more than one eliminator on hand, just in case.
If something gets your goat, it just proves you have a goat to get.
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