Face Noir install problem
#901921
07/18/13 03:11 AM
07/18/13 03:11 AM
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Joined: Mar 2008
Posts: 2,000 Hicksville, NY USA
sanford
OP
Addicted Boomer
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OP
Addicted Boomer
Joined: Mar 2008
Posts: 2,000
Hicksville, NY USA
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Hi fellow Boomers. Tonight, I downloaded the Face Noir Setup file from a link that I received in my e-mail from PO Studios. After I downloaded the setup file it was unusable because the file was named: Face Noir Setup. Remembering a similar situation in the past, I added ".exe" (without the quote marks, of course).. Now the game installed just fine, but when I clicked on the game desktop icon, I got an error message as follows: "Some of the essential game files cannot be loaded. Please reinstall the game and try again." I didthat, but the same error message ocurred again. I just contacted "help@postudios.com" by e-mail, so I expect a reply from them tomorrow (hopefully). I posted this in case anybody is having the same problem. Sandy
OOPS! I goofed on something. The game is running fine now. Please disregard what I said about the game not running. My info about the bad Face Noir Setup file still stands, however. Just remember to rename the file by adding the .exe at the end.
Last edited by sanford; 07/18/13 03:51 AM. Reason: added text
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Re: Face Noir install problem
[Re: sanford]
#902127
07/18/13 08:35 PM
07/18/13 08:35 PM
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Joined: Apr 2000
Posts: 3,292 Southern Exposure
lexxy
Addicted Boomer
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Addicted Boomer
Joined: Apr 2000
Posts: 3,292
Southern Exposure
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I plan to download the game tomorrow, an if I understand you correctly I can expect to have to add .exe at the end of the file setup in order to get my game to install properly. Peraps they will have corrected that over sight by now and I won't have to alter the file.
carol It doesn't cost a dime to be kind ---------------------------- Currently playing The Moment Of Silence
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Re: Face Noir install problem
[Re: lexxy]
#902128
07/18/13 08:54 PM
07/18/13 08:54 PM
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Joined: Mar 2004
Posts: 1,751 Rockland, Ontario, Canada
Starcom
Addicted Boomer
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Addicted Boomer
Joined: Mar 2004
Posts: 1,751
Rockland, Ontario, Canada
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That depends which Browser you use to download it from, if you use Internet Explorer *10 they have their own Virus checker as you download and it tells you that this "Name of Game or Software you are downloading that the .exe file is considered dangerous", or something to that effect, I know because it happened to me with the Face Noir download and I didn't know about the trick submitted by sanford, so I re downloaded the game using Firefox and I got the game with the .exe.
*(might happen with 9, not too sure, been a long time I haven't used 9)
thanks Sandy for that tip, it wasn't the first time I got this message with downloads using IE 10, now I know what to do, and NO before the IE haters pipe in, I will Not ditch IE 10, I love it as much as FF.
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Re: Face Noir install problem
[Re: sanford]
#902590
07/21/13 07:06 AM
07/21/13 07:06 AM
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Joined: Sep 2005
Posts: 507 near London Gatwick Airport
aretha
Settled Boomer
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Settled Boomer
Joined: Sep 2005
Posts: 507
near London Gatwick Airport
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If I use IE8 I get error that FaceNoir.exe is not a valid Win32 application. By using Firefox I get a FaceNoirsetup.exe.part that I can't open on my XP system and the Part file claims it's in use and wont let me rename it.
Tech support, as mentioned is via email but I thought I'd ask here first. Thanks for any suggestions.
"Do you understand me?" Serena Joy
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Re: Face Noir install problem
[Re: aretha]
#902625
07/21/13 09:23 AM
07/21/13 09:23 AM
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Joined: Oct 2000
Posts: 40,644 southeast USA
Jenny100
GB Reviewer Glitches Moderator
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GB Reviewer Glitches Moderator
Sonic Boomer
Joined: Oct 2000
Posts: 40,644
southeast USA
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By using Firefox I get a FaceNoirsetup.exe.part that I can't open on my XP system and the Part file claims it's in use and wont let me rename it. A .part file appears while the file is still downloading. Let it finish. It may take a long long time for a large game. You can periodically check the size of the .part file to make sure it's not "stuck" by right-clicking it and choosing Properties. The size should increase over time. The makers of Firefox have decided to hide download boxes in their most recent versions. There is a way to restore the download box, but you have to edit Firefox's about:config. https://support.mozilla.org/en-US/questions/955545
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Re: Face Noir install problem
[Re: sanford]
#902650
07/21/13 10:32 AM
07/21/13 10:32 AM
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Joined: Jun 2005
Posts: 20,121 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,121
Near St. Louis, MO
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I don't mind the new little download arrow up at the top of Firefox, but I do miss the Pause option.
aretha, did you dry using compatibility mode on FaceNoir.exe? Right click, select Properties and the Compatibility tab.
Once again, weeds are my life!
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Re: Face Noir install problem
[Re: sanford]
#902651
07/21/13 10:38 AM
07/21/13 10:38 AM
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Joined: Sep 2005
Posts: 507 near London Gatwick Airport
aretha
Settled Boomer
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Settled Boomer
Joined: Sep 2005
Posts: 507
near London Gatwick Airport
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Thanks for all the help. It was that simple. I didn't wait long enough to see that part file would be followed by setup.exe. Did eventually spot a small download bar on firefox that did a countdown for me and 45 minutes later I completed the download. Couldn't have done it without you...Thanks
"Do you understand me?" Serena Joy
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Re: Face Noir install problem
[Re: Jenny100]
#902723
07/21/13 05:18 PM
07/21/13 05:18 PM
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Joined: Mar 2004
Posts: 1,751 Rockland, Ontario, Canada
Starcom
Addicted Boomer
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Addicted Boomer
Joined: Mar 2004
Posts: 1,751
Rockland, Ontario, Canada
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WooHoo thank you Jenny100 for that link, after reading though it and finding the simplest solution offered by one of the users, BidABoom BidAboom, I now have the wonderful download manager back. And I made myself quick and easy notes to follow if ever the next updates kill the download manager again.
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Re: Face Noir install problem
[Re: sanford]
#902749
07/21/13 08:13 PM
07/21/13 08:13 PM
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Joined: Jun 2005
Posts: 20,121 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,121
Near St. Louis, MO
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Starcom, does it have the pause feature back too? If it does, I'm going for it!
Once again, weeds are my life!
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Re: Face Noir install problem
[Re: sanford]
#902760
07/21/13 09:57 PM
07/21/13 09:57 PM
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Joined: Jun 2005
Posts: 20,121 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,121
Near St. Louis, MO
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Thank you! I'm off to get it back. And thank you, Jenny for posting it...
Once again, weeds are my life!
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Re: Face Noir install problem
[Re: sanford]
#902761
07/21/13 10:15 PM
07/21/13 10:15 PM
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Joined: Jan 2009
Posts: 1,243 Delaware, USA
SharonB
Addicted Boomer
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Addicted Boomer
Joined: Jan 2009
Posts: 1,243
Delaware, USA
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I'm having a serious problem installing/running this game. I think it installed correctly. When I press the icon to start it I get the screen where you choose your display - 32bit, graphic card, etc. When I press the okay on that I get a black screen with a game cursor then my system reboots. I thought the aspect display might be a problem so I chose it both ways and still get the reboot.
Anyone have any ideas where I might have gone wrong with the installation? I originally downloaded to my external drive and tried to install it from there. When that didn't work I copied it to the desktop/games and installed it from there after extracting.
I don't know what else to do. It doesn't sound like anyone else has had this problem.
Sharon
PS: I let it install to C:\ProgramFiles\FaceNoir if that makes any difference. Also, I'm using XP.
PPS: AHA! I finally got it working. I extracted the setup file from within Program files. Don't know if that had any effect. Anyway I chose T&L this time (didn't notice it before) and now the game starts with no problem.
As usual, no sooner do I ask for help then I manage to solve the problem. Anyway, this might help someone else.
Yahoo! I can play!
Sharon
Last edited by SharonB; 07/21/13 10:51 PM.
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