#901921 - 07/18/13 03:11 AM
Face Noir install problem
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Addicted Boomer
Registered: 03/20/08
Posts: 1869
Loc: Hicksville, NY USA
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Hi fellow Boomers. Tonight, I downloaded the Face Noir Setup file from a link that I received in my e-mail from PO Studios. After I downloaded the setup file it was unusable because the file was named: Face Noir Setup. Remembering a similar situation in the past, I added ".exe" (without the quote marks, of course).. Now the game installed just fine, but when I clicked on the game desktop icon, I got an error message as follows: "Some of the essential game files cannot be loaded. Please reinstall the game and try again." I didthat, but the same error message ocurred again. I just contacted "help@postudios.com" by e-mail, so I expect a reply from them tomorrow (hopefully). I posted this in case anybody is having the same problem. Sandy
OOPS! I goofed on something. The game is running fine now. Please disregard what I said about the game not running. My info about the bad Face Noir Setup file still stands, however. Just remember to rename the file by adding the .exe at the end.
Edited by sanford (07/18/13 03:51 AM) Edit Reason: added text
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#902073 - 07/18/13 03:09 PM
Re: Face Noir install problem
[Re: InlandAZ]
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Addicted Boomer
Registered: 03/20/08
Posts: 1869
Loc: Hicksville, NY USA
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Thanks, InlandAZ, It's been well worth the wait for this game. I was fascinated with it since I played the German demo about a year ago. BTW, I DID get a reply from PO Support, and I explained my "goof" to them, and told them the game was running just fine. HAPPY GAMING Sandy
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#902127 - 07/18/13 08:35 PM
Re: Face Noir install problem
[Re: sanford]
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Addicted Boomer
Registered: 04/02/00
Posts: 3285
Loc: Southern Exposure
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I plan to download the game tomorrow, an if I understand you correctly I can expect to have to add .exe at the end of the file setup in order to get my game to install properly. Peraps they will have corrected that over sight by now and I won't have to alter the file.
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carol It doesn't cost a dime to be kind ---------------------------- Currently playing The Moment Of Silence
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#902128 - 07/18/13 08:54 PM
Re: Face Noir install problem
[Re: lexxy]
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Settled Boomer
Registered: 03/17/04
Posts: 763
Loc: Ottawa
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That depends which Browser you use to download it from, if you use Internet Explorer *10 they have their own Virus checker as you download and it tells you that this "Name of Game or Software you are downloading that the .exe file is considered dangerous", or something to that effect, I know because it happened to me with the Face Noir download and I didn't know about the trick submitted by sanford, so I re downloaded the game using Firefox and I got the game with the .exe.
*(might happen with 9, not too sure, been a long time I haven't used 9)
thanks Sandy for that tip, it wasn't the first time I got this message with downloads using IE 10, now I know what to do, and NO before the IE haters pipe in, I will Not ditch IE 10, I love it as much as FF.
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#902427 - 07/20/13 01:19 AM
Re: Face Noir install problem
[Re: Starcom]
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Addicted Boomer
Registered: 03/20/08
Posts: 1869
Loc: Hicksville, NY USA
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I'm glad it worked for you, Starcom. My default browser is IE 8. Because I have WINXP, I cannot upgrade to a newer version, but I really don't have any issues with my present version of IE. Enjoy the game! Sandy
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#902590 - 07/21/13 07:06 AM
Re: Face Noir install problem
[Re: sanford]
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Settled Boomer
Registered: 09/16/05
Posts: 441
Loc: near London Gatwick Airport
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If I use IE8 I get error that FaceNoir.exe is not a valid Win32 application. By using Firefox I get a FaceNoirsetup.exe.part that I can't open on my XP system and the Part file claims it's in use and wont let me rename it.
Tech support, as mentioned is via email but I thought I'd ask here first. Thanks for any suggestions.
_________________________
There are three types of people - those who can count and those who can't.
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#902625 - 07/21/13 09:23 AM
Re: Face Noir install problem
[Re: aretha]
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GB Reviewer Glitches Moderator
Sonic Boomer
Registered: 10/24/00
Posts: 38735
Loc: southeast USA
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By using Firefox I get a FaceNoirsetup.exe.part that I can't open on my XP system and the Part file claims it's in use and wont let me rename it. A .part file appears while the file is still downloading. Let it finish. It may take a long long time for a large game. You can periodically check the size of the .part file to make sure it's not "stuck" by right-clicking it and choosing Properties. The size should increase over time. The makers of Firefox have decided to hide download boxes in their most recent versions. There is a way to restore the download box, but you have to edit Firefox's about:config. https://support.mozilla.org/en-US/questions/955545
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#902650 - 07/21/13 10:32 AM
Re: Face Noir install problem
[Re: sanford]
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Hints & Glitches forum Moderator
Adept Boomer
Registered: 06/03/05
Posts: 13123
Loc: In Missouri near St. Louis
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I don't mind the new little download arrow up at the top of Firefox, but I do miss the Pause option.
aretha, did you dry using compatibility mode on FaceNoir.exe? Right click, select Properties and the Compatibility tab.
_________________________
In my PC corner for the winter, gaming, knitting and reading.
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#902651 - 07/21/13 10:38 AM
Re: Face Noir install problem
[Re: sanford]
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Settled Boomer
Registered: 09/16/05
Posts: 441
Loc: near London Gatwick Airport
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Thanks for all the help. It was that simple. I didn't wait long enough to see that part file would be followed by setup.exe. Did eventually spot a small download bar on firefox that did a countdown for me and 45 minutes later I completed the download. Couldn't have done it without you...Thanks
_________________________
There are three types of people - those who can count and those who can't.
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#902723 - 07/21/13 05:18 PM
Re: Face Noir install problem
[Re: Jenny100]
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Settled Boomer
Registered: 03/17/04
Posts: 763
Loc: Ottawa
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WooHoo thank you  Jenny100 for that link, after reading though it and finding the simplest solution offered by one of the users, BidABoom BidAboom, I now have the wonderful download manager back. And I made myself quick and easy notes to follow if ever the next updates kill the download manager again.
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#902749 - 07/21/13 08:13 PM
Re: Face Noir install problem
[Re: sanford]
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Hints & Glitches forum Moderator
Adept Boomer
Registered: 06/03/05
Posts: 13123
Loc: In Missouri near St. Louis
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Starcom, does it have the pause feature back too? If it does, I'm going for it!
_________________________
In my PC corner for the winter, gaming, knitting and reading.
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#902760 - 07/21/13 09:57 PM
Re: Face Noir install problem
[Re: sanford]
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Hints & Glitches forum Moderator
Adept Boomer
Registered: 06/03/05
Posts: 13123
Loc: In Missouri near St. Louis
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Thank you! I'm off to get it back. And thank you, Jenny for posting it...
_________________________
In my PC corner for the winter, gaming, knitting and reading.
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