Re: face noir
[Re: dianne]
#905374
08/02/13 04:51 PM
08/02/13 04:51 PM
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Joined: Mar 2004
Posts: 764 Quesnel b.c.
dianne
OP
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OP
Settled Boomer
Joined: Mar 2004
Posts: 764
Quesnel b.c.
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yes I got it from http://store.poststudios.com/products/face-noirbut you know how adventure shop has a page which shows a instruction as how to download it and gives a choice as to where to save it. well I did the same with this one but do you think I can find it no I am honestly lost. should of purchased from adventure shop. dianne
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Re: face noir
[Re: dianne]
#905396
08/02/13 05:48 PM
08/02/13 05:48 PM
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Joined: Mar 2004
Posts: 1,751 Rockland, Ontario, Canada
Starcom
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Addicted Boomer
Joined: Mar 2004
Posts: 1,751
Rockland, Ontario, Canada
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Yes Jenny100 you are right, the procedure is the same as AS, I bought the game the same place as Dianne and I received an Email from them, on the Email there is a live link which directs you to the place where you can download the game. Hope this helps you Dianne.
PS: If you didn't get this Email, check your Spam folder, if not, then contact Phoenix.
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Re: face noir
[Re: dianne]
#905462
08/03/13 02:34 AM
08/03/13 02:34 AM
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Joined: Jan 2010
Posts: 3,293 Rivellon
traveler
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Addicted Boomer
Joined: Jan 2010
Posts: 3,293
Rivellon
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dianne,
Let us help you figure it out. What is the first thing you're having trouble with? Tell us that and we can go from there.
Gil.
"Best not to think about it. I don't want to fall to bits 'cos of excess existential thought."
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Re: face noir
[Re: dianne]
#905553
08/03/13 03:49 PM
08/03/13 03:49 PM
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Joined: Jun 2005
Posts: 20,116 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,116
Near St. Louis, MO
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Unless, the email is being caught in her spam filter...
Once again, weeds are my life!
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Re: face noir
[Re: dianne]
#905648
08/03/13 11:02 PM
08/03/13 11:02 PM
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Joined: Jan 2010
Posts: 3,293 Rivellon
traveler
Addicted Boomer
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Addicted Boomer
Joined: Jan 2010
Posts: 3,293
Rivellon
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dianne,
Are you saying you've already downloaded it but you can't find the game file on your computer?
I believe the Adventure Co. allows you to download a game several times and after that, you have to contact them to be able to do it again. Anyway, I seem to recall that being the case.
This company can't be any different. Don't give up!
If necessary, tell them you lost the email. They are bound to have a record of your buying it.
Gil.
"Best not to think about it. I don't want to fall to bits 'cos of excess existential thought."
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Re: face noir
[Re: dianne]
#905649
08/03/13 11:22 PM
08/03/13 11:22 PM
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Joined: Jun 2006
Posts: 3,638
GreyFuss
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Addicted Boomer
Joined: Jun 2006
Posts: 3,638
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The Phoenix Online Store, where Dianne bought the game from, allows 10 downloads and I believe more if you ask. At least that is what they allowed me.
"Don't Hate Me Because I Am Beautiful...There Are Many Other Reasons!"
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Re: face noir
[Re: dianne]
#905651
08/03/13 11:42 PM
08/03/13 11:42 PM
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Joined: Apr 2000
Posts: 3,779 Lost in the Arizona Desert
oldman
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Joined: Apr 2000
Posts: 3,779
Lost in the Arizona Desert
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its ok I have lost the e-mail and they probably wont let me download it again anyway as think you are allowed so many downloads takes me to mess things up. thank you so much dianne If you have in fact downloaded the file then it is in your computer. You can do a search to see. It would be under the file name "facenoirsetup.exe". In the event you search your computer and don't find it then you can go to the Postudios store and log in with the username and password that you used when you purchased the game. That will show you the status of your order. Postudios allows several downloads so that would not be a problem. If none of this answers your question then you could post at The Phoenix Online Store forum they are pretty good at replying and answering all questions. I had a problem with getting my cognition episodes after a computer crash and they sent me a link to download all the episodes. There are also a couple of members on gameboomers that are from Phoenix and if they could be reached they could probably connect you to either the right site of the right person to solve the problem. Good luck EDIT: I just found the email address I used to Phoenix Support. It wouldn't hurt to send them an email as well. support@postudios.com
Last edited by oldman; 08/03/13 11:52 PM. Reason: Added info
You laugh because I'm different I laugh because you're all the same
Of all the things I've lost, I miss my mind the most.
John
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