gog purchase
#976031
08/31/14 04:01 PM
08/31/14 04:01 PM
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Joined: Apr 2006
Posts: 18,245 Chicago
oldbroad
OP
Graduate Boomer
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OP
Graduate Boomer
Joined: Apr 2006
Posts: 18,245
Chicago
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Trying to purchase some games but after hitting the button to complete the purchase, it is just spooling away. It's been about a half hour now. Don't know if they're just so busy it's tied up or what. Don't see any way to stop it and try again.
Edit. Shoot. Now I right clicked on that button and hit "back" which stopped the spooling. The items are still in my cart but it says that I can only gift the items since I already own them, so I looked on my shelf and the games are there but I know the purchase did not go through. Or at least I didn't get any confirmation. Not sure what to do.
Anybody else have this happen to them?
Last edited by oldbroad; 08/31/14 04:13 PM.
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Re: gog purchase
[Re: oldbroad]
#976040
08/31/14 05:53 PM
08/31/14 05:53 PM
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Joined: Jan 2010
Posts: 3,293 Rivellon
traveler
Addicted Boomer
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Addicted Boomer
Joined: Jan 2010
Posts: 3,293
Rivellon
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Send in a support ticket, oldbroad, and tell them exactly what's happening. GOG just "upgraded" their site and made a huge mess of it and I don't mean just visually. Bugs are being reported right and left in the forum and always the suggestion is to write to Support. So, make sure they know you bought (or tried to buy) The Black Mirror so you'll still be able to get it after the sale ends and they dump the games.
Gil.
"Best not to think about it. I don't want to fall to bits 'cos of excess existential thought."
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Re: gog purchase
[Re: oldbroad]
#976056
08/31/14 10:29 PM
08/31/14 10:29 PM
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Joined: Jan 2010
Posts: 3,293 Rivellon
traveler
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Addicted Boomer
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Well, it is the weekend, oldbroad, and GOG is based in Poland. Not to mention that they must have lots of these support tickets coming through. I'm sure you'll get an answer. Now, if you could just clean up that website that looks as if Microsoft paid them to make it look like Windows 8, you'd have my eternal gratitude! Gil.
"Best not to think about it. I don't want to fall to bits 'cos of excess existential thought."
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Re: gog purchase
[Re: traveler]
#976138
09/01/14 12:52 PM
09/01/14 12:52 PM
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Joined: Oct 2000
Posts: 40,644 southeast USA
Jenny100
GB Reviewer Glitches Moderator
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GB Reviewer Glitches Moderator
Sonic Boomer
Joined: Oct 2000
Posts: 40,644
southeast USA
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Now, if you could just clean up that website that looks as if Microsoft paid them to make it look like Windows 8, you'd have my eternal gratitude! Gil. Yup. That flattened "Windows 8 look" is extremely ugly.
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Re: gog purchase
[Re: Starcom]
#976209
09/01/14 08:44 PM
09/01/14 08:44 PM
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Joined: Jan 2010
Posts: 3,293 Rivellon
traveler
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No, it's not the Grid or List view I'm talking about, Starcom, it's the entire site and particularly the front page. It's ugly as sin, grey...grey...grey, which I find really tiring on my eyes when I'm trying to read something, and it does not display well in my browser. Not to mention it has that horrible, far too big tab bar across the top that follows you and refuses to go away.
The old format was inviting and made me want to spend a while, browsing through what was on offer, blowing money now and then on an impulse buy or two. Now I get on, try to figure out what's on sale and what's new and have to click through a couple of pages for whatever I check to do it. I check a lot less now. I do not hang around. Getting no joy from the front page, I head straight for the forum...and more eye strain. That's probably going to save me money, though, since I'll be way less likely to buy games unless they're deeply discounted. So maybe I should thank the mobile crowd (and some nitwit site designer) for having such a big influence on a site that sells PC games, you think?
Gil.
"Best not to think about it. I don't want to fall to bits 'cos of excess existential thought."
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Re: gog purchase
[Re: oldbroad]
#976216
09/01/14 09:52 PM
09/01/14 09:52 PM
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Joined: Oct 2000
Posts: 40,644 southeast USA
Jenny100
GB Reviewer Glitches Moderator
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GB Reviewer Glitches Moderator
Sonic Boomer
Joined: Oct 2000
Posts: 40,644
southeast USA
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Not arguing traveler but what "horrible, far too big tab across the top that follows you and refuses to go away" are you talking about? Probably that 5/8 inch thick toolbar that runs across the top of the page. It's there on every page.
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Re: gog purchase
[Re: Jenny100]
#976219
09/01/14 10:25 PM
09/01/14 10:25 PM
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Joined: Jan 2010
Posts: 3,293 Rivellon
traveler
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Addicted Boomer
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Probably that 5/8 inch thick toolbar that runs across the top of the page. It's there on every page.
Yes. And my icon, or avatar if you will, is no longer there with my Account so it's not immediately obvious if I'm signed in. Gil.
"Best not to think about it. I don't want to fall to bits 'cos of excess existential thought."
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Re: gog purchase
[Re: traveler]
#976220
09/01/14 10:32 PM
09/01/14 10:32 PM
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Joined: Nov 2000
Posts: 34,388 United Kingdom
Mad
Sonic Boomer
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Sonic Boomer
Joined: Nov 2000
Posts: 34,388
United Kingdom
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Am I alone ?? I haven't found the new mode at all as disagreeable as some are seeming to find it
Time : The Most Precious Commodity
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Re: gog purchase
[Re: Mad]
#976229
09/01/14 11:38 PM
09/01/14 11:38 PM
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Joined: Mar 2004
Posts: 1,751 Rockland, Ontario, Canada
Starcom
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Posts: 1,751
Rockland, Ontario, Canada
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I am with Mad and oldbroad on this one, the changes are not so bad and I feel sorry for those who find it hard to read, I know how it is, my eyes are not in the best of shape and hate it when changes are made, for me, it is when they change it to "Bright Colours" like Green or Yellow or Red, then I have to quit reading or highlight the entire text in order to continue reading... But I imagine if enough people complain to GOG they could make some changes..
And remember how many people complained when Big Fish changed their site? I know, I was one who did not like it at first and took awhile to adjust to it...
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Re: gog purchase
[Re: oldbroad]
#976231
09/01/14 11:55 PM
09/01/14 11:55 PM
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Joined: Jun 2005
Posts: 20,121 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,121
Near St. Louis, MO
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I wouldn't mind the gray as much if the pics on the left weren't so washed out. I don't like a garish "in your face" look, but this just sort of makes me want to close the tab.
Once again, weeds are my life!
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Re: gog purchase
[Re: oldbroad]
#976281
09/02/14 09:23 AM
09/02/14 09:23 AM
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Joined: Jun 2005
Posts: 20,121 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,121
Near St. Louis, MO
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I actually quite like the way they have the site set up - it's easy to navigate and I don't even mind the big toolbar following me around and a glance at it tells me I'm logged in. I just don't like the washed out look...
Once again, weeds are my life!
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Re: gog purchase
[Re: oldbroad]
#976332
09/02/14 01:36 PM
09/02/14 01:36 PM
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Joined: Jan 2010
Posts: 3,293 Rivellon
traveler
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Addicted Boomer
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Posts: 3,293
Rivellon
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Well, maybe you grownups like it. For me, it's just no fun anymore.
Gil.
"Best not to think about it. I don't want to fall to bits 'cos of excess existential thought."
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Re: gog purchase
[Re: traveler]
#976334
09/02/14 01:37 PM
09/02/14 01:37 PM
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Joined: Jul 2000
Posts: 48,425 near Yosemite
Marian
Global Moderator
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Global Moderator
Sonic Boomer
Joined: Jul 2000
Posts: 48,425
near Yosemite
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Well, maybe you grownups like it. For me, it's just no fun anymore.
Gil. Are you going to pick up your marbles and go home? Just teasing, of course. (I lost my marbles a while back, so that's not an option for me!)
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Re: gog purchase
[Re: oldbroad]
#976362
09/02/14 02:56 PM
09/02/14 02:56 PM
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Joined: Oct 2000
Posts: 40,644 southeast USA
Jenny100
GB Reviewer Glitches Moderator
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GB Reviewer Glitches Moderator
Sonic Boomer
Joined: Oct 2000
Posts: 40,644
southeast USA
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I just think it's ugly. The flat look is ugly. The yellowish gray color scheme is ugly. The game screens on the left side of the home page look washed out instead of colorful. And garbage popups of various sorts jump at you all the while you move your mouse across the page, blocking your view of what you actually want to select. Better be REALLY careful how you move your mouse around. I actually thought their site looked the best when they first started selling games. Since then every change has looked worse. We went for a fresh, mobile-friendly design that should make it even easier to find the games you want Yet they don't sell games for mobile -- so why make the site look like it was designed for mobile?
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