I did what you said but there was no Movie_subtitles
Richard

Props to you for posting it though, Aleksi!

Richard, you might have to look around a bit to find the right file since Aleksi says he's not positive that was the right one. Did you open it with Wordpad?

It sounds like there's a problem with running the game with subtitles on the cut scenes -- maybe because the subtitles are missing.

Kjos,
Just in case it wasn't clear, "Movie_subtitles" is not the name of the file you look for. It's called UserDefault.xml or something like that, and it is something unique to the Steam version of the game. It does not exist with the GOG version of Sanitarium, and there are no folders or subfolders in
C:\Users\"username"\AppData\Roaming\
that have to do with Sanitarium if you install the GOG version.

Kjos,
Did you ever try the GOG version of the game?

I installed the gog verson but it wouldn't run. In steam I opened Default.xml and opened it with notepad. Will wait until steam gets it fixed.
Richard

The problem might actually be the same for both companies' versions then.

I guess I'll wait to order till it gets fixed after reading the problems here.

Things to be aware of:

1. The GOG version works fine on most computers.
2. kjos has had malware infections that could have damaged files and past damage could be affecting whether the game works. Cleaning out virus and other malware does not automatically restore damaged files. Damaged files could also be affecting whether the game can update on Steam. These may not be files that are used very often, so you rarely see the damage in everyday use of the computer and don't realize it is there.

I've run virus checks all the time. Is there a good virus scanner to repair damaged files.
Richard

Not that I'm aware of. However, you might try running the System File Checker -

System File Checker

Thanks Inland I ran the program and this is what I got,Windows Resource Protection did not find any integrity violations. So everything must be ok.
Richard

Yep, it doesn't look like you've got any Windows System corruption then -

Just to let you know that we are still studying all the crash.dmp and working on an update.
I will keep you post as soon as possible.

Thanks DotEmu. Hope you get the game fixed.
Richard

Hello Richard,

A new version is now live. Please close and restart Steam (and maybe your computer, to be sure) to get it.
I hope it will work for you (fingers crossed!).

Let me know
Jessica

Will do Jessica. No luck this time I got a little different message(Sanitarium has stopped working) Thanks for trying to fix it. I reinstalled the game. I downloaded the game from GOG plays fine but no sound. I guess I can live with no sound
Richard

I am from Germany and I've got the same problem. When i start the game the message "an unknown error has occurred". Game plays the introduction sound but when I try to open the window stops working with the normal windows 7 error message.


I am really disappointed now. It started when you updated the game. Please fix it fast, I am recording your game and would be very mad when I've to stop recording now.

Germany's watching you .


Kind regards

to GameBoomers, jayzockt.

Sorry to hear you are having the same problem with Sanitarium. Hopefully the Powers That Be will figure out what the problem is. It would be a good idea if you could send your dump file to DotEmu's email address listed on their profile (if you haven't done so already).

Check to make sure the game didn't turn down or mute your Windows sound.

You MUST have sound with this game - it's half the experience!

I sure hope they get this fixed for you folks, it's a fantastic game. Having said that, back when I played the game under DosBox as well as Virtual PC, I had many crashes. I recall having to save my game every 10 minutes or so just to avoid replaying long sequences.

Are these download versions using DosBox?

Not that I can tell.
I'm not sure how you got it working in DOSBox, since it isn't for DOS or Windows 3.1. It may be possible to get Windows 95 working in DOSbox, but would probably be trouble with Windows 95's memory leak.

I played the GOG version of Sanitarium in Windows 8.1.
No major problems, but I do seem to remember that it turned down my sound volume in Windows when I installed it (not just volume in the game, but for the whole computer).

It is. There are folks on YouTube and also in the DOSBox forums who are running Windows 95 in DOSBox. There may be issues, though.

If that's the case, then I'm probably mistaken - I do recall running it under several emulators however. None of them were perfect, but I did manage to finish the game.


I'll hunt up my CD and see what I can find -

Win9x is not supported in DOSBox. A few have managed to install it, but in official DOSBox it is not stable enough to be usable. Some experimental builds are better, but do not expect any kind of support for those builds. You will be on your own. Win3x, on the other hand is supported.

I'll let you know how it goes - After searching (and searching again... and again...) I am unable to locate my copy of the game. So... I'm off to purchase another boxed copy today. I have a bootable 95 image for Dosbox, but I'm sure it was created after I replayed the game several years ago.