Since this is just a casual game, why don't you just try uninstalling it and we'll go from there.

i uninstalled it.

OK. Try reinstalling it and if it prompts you to install a Visual C++, say yes.

it is not asking me to install a visual c t t .

family, there is no such thing as visual c t t. It's Visual C++. If it doesn't ask you, then just install it and see what happens. It could have just been a faulty installation before.

redid it did not work.

Family, I have this game and just downloaded it and reinstalled it to see if I could figure out what the trouble was.

When the game was almost done installing, a box popped up with that message that you described earlier: The following blocking issues must be resolved before you can install microsoft Visual C+ + etc., etc. This message didn't make sense to me, but I just ignored it because a little further down in that box it went on to say that I already had a newer version of the Visual C + +

So what I did was to cancel out of the message box by clicking on "close," and after that the game started right up.

I have to say that is a very odd and somewhat confusing message.

marian you have window 10, i have window 8, i will see if it works.

Let us know what happens.

i did cltr, alt and del at once . i do not think big fish check this game.

When did you have to hit control/alt/delete? Did you exit out of that window by hitting "close?"

You beat me to it, Marian! I was also going to ask when family did CTRL/ALT/DEL... because it matters.

Family, you will have to uninstall and reinstall again to hopefully get to the message Marian had and then just close it.

i did nothing happen, only works for window 10, i click close nothing, went inside the game CTRL/ALT/DEL, then memory error tried to read error.

This game also works on Windows 7 for me with no problems whatsoever.

The download page says that it supports Windows 7, Windows 8, and Windows 10.

You say you went inside the game to do a CTRL/ALT/DEL... so does that mean the game will start for you?

no it freezws , i cannot click play, nor my name, nor the 3 lines.

Then I would just wait for Big Fish to reply.

that is what i am doing.

Are these the exact same symptoms you had when you first started the thread?
Or is it worse now? Do you get the freeze earlier now?

Did you install anything you downloaded from the Visual Studio website at
https://visualstudio.microsoft.com/
which was the wrong site to download from.

yes, it acting likee a mac game.

I don't know what you mean by saying the game is "acting like a Mac game".
Mac games play just fine -- on Macs.

yes, but i uninstall it, i can get inside the game, but i can not click play, name, or the 3 lines.

I'm not sure what that has to do with "acting like a Mac game." family, I think you're going to have to explain what all these Mac references are about. You first said it was a Mac download, then you said the Visual page was for Macs and now you're saying it is acting like a Mac game. As Jenny says, Mac games play just fine... on Macs.

It's hard to help you out when we aren't sure what you're talking about! The game launches, but then freezes is the issue, right?

yes, when twice i click on microsoft visual studio, it sent me to 2 mac for mircosoft for mac twice.