The brightness level on this game is too low for me to see where Kate is on the Krystal.

I have checked the computer brightness level and it is at maximum.

I asked GOG if there is a solution but the phrase chocolate teapot springs to mind when I contacted them.

I know that this is the only game with which I have experienced this problem, so it is a game problem, not computer.

Anyone got any ideas/

petert

Hi again Peter,

I have been looking into this problem and found this old thread on GameBoomers discussing the very same issue. It's just the game itself apparently. There might be something in the thread, though, that is worth looking into, like the video settings options that are discussed

I also found this post on GOG. Maybe his walkthrough directions will help, too.

Lastly (and I don't know if this pertains to your problem or not), I read this over on the Hints forum:

The game suffers from very bad contrasts in some areas. It's strange that it hasn't been fixed in all these years.

I originally outlined my woes with Syberia 3 in the Hints forum, where I explained that the game stopped working when trying to resuscitate Oscar on the beach.
Draclvr suggested that the problem could possibly stem from a problem with the computer.

The computer is a Republic of Gamers machine, named ROG STRIX, and it SEEMS to be OK with all the other games I have played on it - Syberia 1 and 2, and Lost Horizon 1 & 2
and Schizm - but I don't know if the requirements for Syberia 3 are more demanding. All these games were GOG downloads.
I do know that when I played the game originally about 2 years ago on this machine, it was perfecty OK.

I have restarted the game from the beginning - so far it is OK.

petert

That's good to know. Without knowing what your computer specs are, the chances of this one - an ASUS brand - is more than up to the task. Republic of Gamers Strix is one of their names for gaming motherboards and computer. I have a high end Strix motherboard in my computer.

That crystal only showing up half-way made me suspicious. But, I have a feeling you are dealing with a game glitch and if you run into it again, a saved game as Marian suggested might be what you need. Installing saved games in not quite as easy as it was in the past, but I'm sure we could figure it out!

Peter wanted to be able to download and install a saved game from here but needed step-by-step instructions in order to do this.

Thanks, Marian. I figured the Saved Games folder was in hidden files as most of them are now. Thank you for the specific site instructions! That will make things much easier should Peter get stuck at that same place again.

After a month or so, I resumed battling with this game, and found that it still keeps misbehaving.

I rechecked all of the things that I had done and came across something that I had missed.
Originally, I had grumbled that the game was not saving, because the only save I could see was the one in the clinic. I had missed the scroll down line at the right of the screen.

Anyway, I noticed during the replaying that when I was trying to load the coal into the Krystal that, before I had actually finished the loading, Captain Obo was congratulating me (Kate) on getting it done. At the time, I did not query this, thinking that I must have done it without knowing.
However, as I progressed in the game, it became more erratic.

When I checked on the situation with the Load option, I discovered several other saves that I had not seen before when I missed the scroll down. These saves included some that I had regarding the coal loading.

Thus the computer was presented with 2 choices when I started playing again, either to proceed with the current path, or to the save that I did not know I had.

Does that make any sense? Was the computer presented with an impossible task?

petert

It does indeed make sense. It turns out the saves were there all along. I'm not sure why they wouldn't show up just because you didn't scroll down though. I'd say pick your path and keep playing. Sounds like it's going to be a struggle now and then though. I've heard that the game is quite buggy... one of the reasons I never played it.