I'm supposed to talk to Nigel, in the library from 8am to 10pm, about the snake symbol, search on it on the phone and THEN I can do the alchemy puzzle. Nigel is MIA. It doesn't matter what time I go into the library, he isn't there so I can't continue the game. Nancy did scare him by moving the big statue in the library. He didn't run away did he?

I can't remember, but found this online here. Maybe this will help?

It worked. Thank you!

Great! Have fun.