Re: Big Fish "The Catch" (FREE Game)
[Re: Marian]
#1340523
02/24/25 04:28 PM
02/24/25 04:28 PM
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Joined: Oct 2003
Posts: 4,557 Toronto, Ontario, Canada
Susie07
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OP
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Joined: Oct 2003
Posts: 4,557
Toronto, Ontario, Canada
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Hi, Marian! I bought "The Buried Kingdom", but apparently didn't return, so I just picked that one up  ! Free has a whole new meaning now that the U.S. exchange rate is 43%  . Susan
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Re: Big Fish "The Catch" (FREE Game)
[Re: Marian]
#1346081
05/20/25 10:00 AM
05/20/25 10:00 AM
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Joined: Oct 2003
Posts: 4,557 Toronto, Ontario, Canada
Susie07
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Posts: 4,557
Toronto, Ontario, Canada
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Hi, Marian! Thanks! I picked up the SE with a Coupon when it was released in 2019, so I just upgraded to the CE. Since it's been 6 years, I won't remember a thing so it will be a brand new game to me  ! Susan
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Re: Big Fish "The Catch" (FREE Game)
[Re: Marian]
#1348363
06/30/25 10:43 AM
06/30/25 10:43 AM
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Joined: Oct 2003
Posts: 4,557 Toronto, Ontario, Canada
Susie07
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Joined: Oct 2003
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Toronto, Ontario, Canada
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Hi, Marian! I purchased the latest "The Catch" but, when I tried to download it, I received an "Error Code 208" message. I then deleted an existing game and tried to download that one again to see if the problem was with the new game, and received the same message. My second problem is, I can't find any contact info on Big Fish's website to report the error code to Customer Service. Any help you can give me in locating the elusive link to Customer Service would be greatly appreciated  ! Thanks very much! Susan
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Re: Big Fish "The Catch" (FREE Game)
[Re: Susie07]
#1348377
06/30/25 11:19 AM
06/30/25 11:19 AM
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Joined: Jul 2000
Posts: 51,261 near Yosemite
Marian
Global Moderator
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Global Moderator
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Joined: Jul 2000
Posts: 51,261
near Yosemite
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Susan, please see your PM.  And if those instructions don't work, here is the link to Customer Support: Submit a RequestClick on the "submit a request" on the upper right-hand side at the top of the page.
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Re: Big Fish "The Catch" (FREE Game)
[Re: oldbroad]
#1348382
06/30/25 11:54 AM
06/30/25 11:54 AM
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Joined: Oct 2003
Posts: 4,557 Toronto, Ontario, Canada
Susie07
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Toronto, Ontario, Canada
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Hi, oldbroad! Thanks very much! I think I need to call my optometrist and make an appointment for an eye exam, because the "Help" link is exactly where you said it would be ... to the right of where I sign in  . Susan
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Re: Big Fish "The Catch" (FREE Game)
[Re: Marian]
#1348383
06/30/25 11:57 AM
06/30/25 11:57 AM
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Joined: Oct 2003
Posts: 4,557 Toronto, Ontario, Canada
Susie07
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Toronto, Ontario, Canada
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Hi, Marian! Thanks very much! The instructions in your PM worked like a charm, and I'm now downloading the game I deleted. I have also bookmarked the link above so I don't have to play "Where's Waldo?" the next time  ! Susan
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