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|  Re: Need help with a virus
 #135684 05/04/04 05:17 AM
05/04/04 05:17 AM
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| Joined:  Jun 2002 Posts: 5,766
 FT. Worth ....Where the West b... 
infernoj13usa
   The Radiant Moderator Staff Reviewer
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|   The Radiant Moderator Staff Reviewer
 BAAG Specialist
 
 Joined:  Jun 2002
 Posts: 5,766
 FT. Worth ....Where the West b...
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Safe Boot and Selective Startup means the same thing for Windows XP.  If you type redgedit in the run command line you will get:     if you click on the boot.ini tab     just so you know. and no, there aren't supposed to be any "=" signs there in the registry... that symbol was only meant to be for communication to you.  it only meant that in the "KEY" or FOLDER located in the left window of "regedit".HKEY_LOCAL_MACHINE\Software\Microsoft\Windows \CurrentVersion\Run
 if the "VALUE" which would be located on the right window pane after you double click in "RUN" for ex. "Service Host Process"="spoolsvc.exe" The VALUE NAME or Value itself is Service Host Process the VALUE DATA is spoolsvc.exe Norton wants you to delete both. The "=" was just a way to explain it.  Inferno 
 Watching: Dark Shadows
 Reading: Angelique's Descent
 Playing: WoW and living in Kil' Jaeden
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|  Re: Need help with a virus
 #135685 05/04/04 05:47 AM
05/04/04 05:47 AM
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| Joined:  Jun 2002 Posts: 5,766
 FT. Worth ....Where the West b... 
infernoj13usa
   The Radiant Moderator Staff Reviewer
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|   The Radiant Moderator Staff Reviewer
 BAAG Specialist
 
 Joined:  Jun 2002
 Posts: 5,766
 FT. Worth ....Where the West b...
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YOu need to uninstall or delete Norton and then reinstall it, while in Normal mode. 
 Remember that "Host file I had you download? you could try that.
 
 
 In Selective Startup or Safe Mode (remember that they are one and the same)
 Instead of deleting all the files one at a time ... just delete the whole Host files ...replace it with the "new host file" on that floppy I had you download last night. Just use Windows Explorer and copy the unzipped new Host file into the directory which originally housed your bad file. Delete the registry values and keys once again like before.
 Go to your desktop and delete the contents of the recycle bin
 Use Windows explorer and delete all Norton files (you have nothing to lose now as Norton has been diabled anyway)
 
 Go to regedit once again and choose Nornal Startup. Close out of all open programs and SHUT OFF your system.
 
 Turn on your system .... Install Norton and try running live update. If this is successful then run a full system scan. Delete any files that it finds regarding the worm.
 
 
 See if this works ... This happened to me last year with the Wehlacia Worm. I wound up removing it from my system but I had damaged my registry because I deleted the wrong file. I wound up having to reinstall Windows XP. I lost all my data
 I really and empathize with what your going through. MArita can tell you just how upset I was.
 
 Inferno
 
 and reboot to Normal mode.
 
 Watching: Dark Shadows
 Reading: Angelique's Descent
 Playing: WoW and living in Kil' Jaeden
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|  Re: Need help with a virus
 #135689 05/07/04 11:43 AM
05/07/04 11:43 AM
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| Joined:  Jan 2003 Posts: 5,763
 Mojave desert, California
CCbomber
   BAAG Specialist
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|   BAAG Specialist
 
 Joined:  Jan 2003
 Posts: 5,763
 Mojave desert, California
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Hagathaone,
 Is this your only computer?  Would it be possible
 for you to attach this drive as a slave (or 2nd
 master on the other IDE chain) of another
 computer?
 
 The only reason I suggest this is because you seem
 to be so deeply mired in difficuties here that you
 might be better off to scan the drive for a virus,
 worm, etc. from a working system.  In that way you
 can isolate, remove, repair, etc. from that
 system.  You could also simply copy all your
 important data, files, favorites, etc. to the main
 drive and reinstall XP (I assume) on your drive.
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|  Re: Need help with a virus
 #135690 05/08/04 08:15 PM
05/08/04 08:15 PM
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| Joined:  May 2004 Posts: 19
Hagathaone
   Shy Boomer
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|   Shy Boomer
 
 Joined:  May 2004
 Posts: 19
 
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Hi there.  In the end that is likely what will happen with my system but it won't be me who's doing it.  I know someone who is a genius with this sort of thing and I guess I'll have to let him work it out for me.  Thanks to everyone who tried to help.  I know a heck of a lot more about computers now than I did before, that's for sure.
 On the very much brighter side, I did go out and buy a second computer just for games and not to connect to the Internet.  I dropped a fair bit of cash on it, and bought a 19" screen, and my word, does that thing fly! I can hardly wait to see how Morrowind and its expansions performs on it. My old system can be for older games - I think I'll put Win 98 back on or maybe have both 98 and XP on it. Since I still play a lot of BG/IWD and things like Thief and Deus Ex, that would be worthwhile for a few more years, anyway.
 
 And anyway, a girl can't have too many shoes, handbags or computers, I always say. And my partner can't complain about my profligate spending because he has three computers himself(not as many shoes or handbags, though).
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|  Re: Need help with a virus
 #135691 05/09/04 08:50 PM
05/09/04 08:50 PM
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| Joined:  Aug 1999 Posts: 7,408
 Ft. Lauderdale, Florida USA
granny
   BAAG Specialist
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|   BAAG Specialist
 
 Joined:  Aug 1999
 Posts: 7,408
 Ft. Lauderdale, Florida USA
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This may be impossible, but with WINDOWS???? Who knows.
 Could your 'puter somehow be set to do an automatic 'Back UP', (going back to a previous date) to before you started deleting these files & programs???
 
 I feel silly asking, but it soulds like you are stuck in a loop.
 
 Granny Goodwitch
 
 A woman NEVER shot a man while he was doing dishes!
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