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Alida crashes #136065
08/28/04 03:18 PM
08/28/04 03:18 PM
Joined: Feb 2001
Posts: 1,022
Sunny Arizona
rmelone Offline OP
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I have been having a problem with the game 'Alida' crashing back to the desktop with a Windows error message popping up.

I did a full install so the game is not using a CD drive.

The problem seems to be random.

Following is my system information:

ASUS A7V333 Motherboard
OS = Win Xp Pro
Processor = AMD Athlon XP 1.6 ghz
HD = 40 gig
RAM = 512 mb
Graphics = NVIDIA GeForce FX 5600 Ultra
Sound = Creative Audigy Audio Processor

Here's the error information:

APP NAME: ALIDA.EXE APPVER: 2.4.2.1 MODNAME: NTDLL.DLL
MODVER: 5.1.2600.1217 OFFSET: 000080C9


Has anyone else experienced a problem with Alida and does anyone have any ideas what the problem might be?

Thanks,

Robert


"Don't cry because it's over, smile because it happened."

-Dr. Seuss
Re: Alida crashes #136066
08/28/04 04:28 PM
08/28/04 04:28 PM
Joined: Oct 2000
Posts: 39,705
southeast USA
Jenny100 Offline
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Jenny100  Offline
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Posts: 39,705
southeast USA
You might want to try changing your QuickTime video settings to QuickTime Safe Mode (GDI only). There should be a QuickTime icon in your Windows Control Panel. Double-click the icon and choose video settings from the drop down menu box. You should be able to see the option for QuickTime Safe Mode there.

Re: Alida crashes #136067
08/28/04 05:32 PM
08/28/04 05:32 PM
Joined: Feb 2001
Posts: 1,022
Sunny Arizona
rmelone Offline OP
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I changed the QuickTime setting as suggested but still have the same problem.

I tried changing the transition speed and water motion with no affect.

I get the error in the same place now - in the Conservatory when either changing the knob position or moving the white marble on the guitar model.

Once in a while the error occurs in MODNAME: QUICKTIME.QTS as well as NTDLL.DLL.

Robert


"Don't cry because it's over, smile because it happened."

-Dr. Seuss
Re: Alida crashes #136068
08/29/04 12:37 AM
08/29/04 12:37 AM
Joined: Oct 2000
Posts: 39,705
southeast USA
Jenny100 Offline
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southeast USA
I don't know what it would be unless there's a problem with a defective file. The person who made the game might have a better idea - or maybe he'd at least know which file it would be. Try the email on this page
http://www.alidagame.com/support.html

Don't forget to change the * to an @ in his email address. He seems to have set it up that way to cut down on spam.

Re: Alida crashes #136069
08/29/04 09:30 AM
08/29/04 09:30 AM
Joined: Feb 2001
Posts: 1,022
Sunny Arizona
rmelone Offline OP
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I forgot to mention in my first note that I had sent a note to the Alida game support people and this morning I received a reply with some questions for me to answer. They seem to feel it could be a conflict between QuickTime and either my sound or graphics card.

I'll post back with any results in case someone else has a similar problem.

Robert


"Don't cry because it's over, smile because it happened."

-Dr. Seuss
Re: Alida crashes #136070
08/29/04 09:51 AM
08/29/04 09:51 AM
Joined: Feb 2000
Posts: 26,917
Stony Brook, New York, USA
Becky Offline
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Becky  Offline
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Stony Brook, New York, USA
rmelone -- did you install the version of Quicktime that came with the game?

Re: Alida crashes #136071
08/29/04 01:32 PM
08/29/04 01:32 PM
Joined: Feb 2001
Posts: 1,022
Sunny Arizona
rmelone Offline OP
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I didn't install the QuickTime that came with the game beause I already had the same version installed.

Robert


"Don't cry because it's over, smile because it happened."

-Dr. Seuss
Re: Alida crashes #136072
08/29/04 03:56 PM
08/29/04 03:56 PM
Joined: Oct 2000
Posts: 39,705
southeast USA
Jenny100 Offline
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southeast USA
Try changing the QuickTime settings for Sound Out from Direct Sound to Wav Out.

Re: Alida crashes #136073
08/31/04 03:05 PM
08/31/04 03:05 PM
Joined: Feb 2001
Posts: 1,022
Sunny Arizona
rmelone Offline OP
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rmelone  Offline OP
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Changing the QuickTime Sound Out didn't make any difference.

In my e-mail to Alida support I mentioned where the problem was -

when I'm in the Conservatory and turn the knob or triangle device to move the white marble on the 'guitar' model.

I then wrote that I was able to advance beyond this point by using a different PC and copying the saved games back to my original PC and, as of now, I'm still able to play the game.

They wrote back:

I'm investigating this one as I've had other reports. It seems it may be occurring only in that one area so I hope you can continue to enjoy Alida.
Cos


Robert


"Don't cry because it's over, smile because it happened."

-Dr. Seuss
Re: Alida crashes #136074
08/31/04 03:42 PM
08/31/04 03:42 PM
Joined: Apr 2001
Posts: 15,679
England
tigger Offline
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England
It crashed on me today too.. had only been playing for a little while and I was in one of the huts fiddling with a thingy with 3 buttons on. I think I pressed the buttons too quickly and it got itself in a knot.... Will go back and play some more tonight and see if it happens again!! Oh and I will remember to alter the sound settings, I hadn't done that smile


A bounce a day keeps the doctor away!!
Playing Sims2, Sherlock, Phantom of Venice
Reading Storm Breaking
Re: Alida crashes #136075
09/03/04 02:21 AM
09/03/04 02:21 AM
Joined: Feb 2003
Posts: 3,750
Oregon
Rice burner Offline
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For those of you playing Alida on XP, there is a patch posted on the website . I was having the same problems with crashing and sent information to Cos. He has fixed the problem. What a guy!!! thumbsup Thanks Cos.
Kay


Its one of those doors that needs a thingy thing.
Re: Alida crashes #136076
09/03/04 12:36 PM
09/03/04 12:36 PM
Joined: Oct 2000
Posts: 39,705
southeast USA
Jenny100 Offline
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Jenny100  Offline
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Sonic Boomer

Joined: Oct 2000
Posts: 39,705
southeast USA
Thanks for letting us know about the patch, Rice Burner.

For those looking for the patch, you go to the Alida wesite (Rice burner has the link for it), choose
Support from the top of the page, then choose the underlined Windows link. There is a list of possible problems on that page, with their solutions. One is a link to the patch.

Re: Alida crashes #136077
09/03/04 03:13 PM
09/03/04 03:13 PM
Joined: Feb 2001
Posts: 1,022
Sunny Arizona
rmelone Offline OP
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For those who want to link directly, here it is:

http://www.alidagame.com/alidaPatch.html

Robert


"Don't cry because it's over, smile because it happened."

-Dr. Seuss
Re: Alida crashes #136078
09/04/04 03:58 PM
09/04/04 03:58 PM
Joined: Jan 2004
Posts: 5,041
Bay Area, CA
Melanie1 Offline
BAAG Specialist
Melanie1  Offline
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Joined: Jan 2004
Posts: 5,041
Bay Area, CA
I applied the patch and am still crashing, so it didn't do the trick for me. frown I'm going to go check out the support page now.

I just crashed again on the bird puzzle in the cabin.

Melanie


"The greatness of a nation and its moral progress can be judged by the way its animals are treated." Mahatma Gandhi
Re: Alida crashes #136079
09/04/04 04:03 PM
09/04/04 04:03 PM
Joined: Jan 2004
Posts: 5,041
Bay Area, CA
Melanie1 Offline
BAAG Specialist
Melanie1  Offline
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Joined: Jan 2004
Posts: 5,041
Bay Area, CA
There wasn't any info there that applied, so I guess I'll send Cos the error message next time it happens.

Melanie


"The greatness of a nation and its moral progress can be judged by the way its animals are treated." Mahatma Gandhi
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