Tell me this isn't true.

It is true.

I can use this machine using the interior power switch and I intend to put it through its paces until it goes back. But yes, sadly, it looks like something may have jarred loose or gotten damaged in transit.

Downloading a couple of games now anyway, since nothing will change between now and Friday.

It's a very quiet machine. All the peripherals are working. It occurred to me that I need some really good wireless headphones since the ones I have are wired.

Well, apparently I missed the "post" button again before when I posted my reaction to this news, which was:

Oh, NO!

Does this mean that you will have to pay customs fees again? I sure hope not. I think the company should pay for those.

Marian, that's my biggest concern, and I raised it with the tech guy. He's going to chat with the admin people and get back to me tomorrow.

I can use this computer as is. The side panel comes off easily and access to the power button inside is easy. If it comes to it, I'd be happy with a discount refund rather than go through the he** of sending this back and arguing with customs.

It runs beautifully, by the way. I'm impressed with how quiet it is. I'm loading up a new game just to put it through its paces.