I'm at Dracula's in the large hall with the pictures and tapestries, at the Shield Puzzle (moving the moons) but when I click on the shields, Van Helsing keeps saying they're all the same and he needs more information, and it won't let me get a close up of the shield I need. How can I get that close up? Help is much appreciated. Thanks in advance!

I assume you have entered the code on the lock and have opened the cage door? Did you pick up a book at Harker's coffin about Myths and Legends? Also, if you have it, did you read it?
Kay

Have you looked at the tapestry with the knights on it and noticed the shields design and the rose around his wrist

Yes, I picked up that book but I don't think I read it. Thanks so much Kay. I'll go do that. Thanks for your help too, dragon. Yes, I did see that pink ribbon and the shield. You guys are the best.

Thanks, dragon.