Hello, I downloaded the demo and then extracted the files and then installed the game but when I go to click on it to play it does not open or do anything. Would anyone know why. I also restarted my computer but it still will not even open. Thank you Trisha

It's hard to help you without knowing more about your computer and whether it meets the specs for the game or is using old drivers. If it does meet the specs, there could be something blocking it, like an antivirus, software firewall, anti-spyware, or some other background program you have running. If one of these programs blocked part of the installation, you may have to reinstall with the program off.

I downloaded it witout turning my virus and firewall off and later realized it. Would that make a difference. Trisha

To the download, probably not.
To installing after downloading, yes it could make a difference.

Jenny I think my computer specs should work with this game they are Microsoft windows home edition,Compaq Presario 061,System model dw256a-aba-sr1030n-na510,Processor AMD Athlon XP3000+ MMX 3Dnow,2.2Ghz. I still have 20.5 gb of space I also read the specs on the game and my comp. should handle it. But it just will not open up after I click on it to play. I also downloaded from the mirror on filefront usa is that the right place. Trisha

What video card do you have?
The system requirements I found say you need a Geforce 6800 or better.

If you have that, make sure you haven't turned down your video acceleration for another game.

Unless you've upgraded, this is what they say is factory:

Name: S3 Graphics ProSavageDDR
Chip type: S3 ProsavageDDR
DAC Type: S3 SDAC
Approx. Total Memory: 32.0

Doesn't look good, Trisha. But Jenny will know more about how to help you than me.

If the PC in the link below is your specific model, it doesn't seem meet the suggested requirements to run the game. The requirements (at least those that I've seen) state 1GB of System Ram, and a GF 6800 class video card with 512MB of VRam.

Compaq Presario SR1030NX Desktop PC

The motherboard does have an available AGP 8x slot - so a new video card might be an option for you (you'd probably want to add an additional 512MB of System Ram as well).

It's hard to believe the game actually needs 512 MB of video RAM. I wonder if that's a mistake. Did they even make GeForce 6800 cards with that much video RAM? Maybe the "Ultra" version.

I have upgraded my computer with more memory and a better video card I went and downloaded the demo from gamestop and it works fine. I think something was wrong with the download I had. Thank you all so much. Trisha

Yes I own one (and it's not an Ultra)

I agree it's a lot o' ram for an adventure game, but it was the only one I could find.



Ah, good deal - what was the video card you upgraded to?

Gamersgate has the game for download and the system requirements they give are


Those specs are certainly lower than what I saw before.

I installed the demo on my HP Laptop (ATI Radeon Xpress 200M IGP, 128MB dedicated memory). Not a gaming rig at all, but it ran just fine.

I usually buy all my downloadable games at Gamersgate. I really like their site. But am now playing demo to see if I like it or not. Thank you all for your help. Trisha

I downloaded the demo and it played just fine. I bought the game, but cant find where to go to download it. I have the Gamers Gate "Downloader" installed, but nothing there. I sent them an email and all they said was that I didnt need a serial number. Help!
Thanks

Email them again and say you need a download link.

Or does the site have a place you can go to re-download what you buy once you've logged in?

I did that, guess they are a little slow in answering back.

Thanks Jenny! I finally figured it out. DUH!!!!! (i dont want to talk about it)

I purchased the full game and I am wondering why I am having a problem with Mona talking when she talks to her friend on her dhoulder it shows what she is saying but I don't hear any of it when she talks to others I hear it. Does anyone know if that is the way the game is suppose to be or not. I do know I need to upgrade my video card but everything else works fine. Help please. Trisha

Doesn't seem like the video card would cause that type of problem with the audio. Maybe try reducing audio acceleration.

How do I do that In the game options cuz right now they all say 100 percent. Trisha

Acceleration is not something you change in the game options.
Here are Inferno's instructions from her General Drill

I'm not sure if restarting is necessary with XP, but it won't hurt.

While you're in DXDiag - save the content to your HD (press Save All Information). The default location is your desktop folder.

Open the resulting text file (notepad works well) and post the content in the Sound Devices section.

It'll look this:

-------------
Sound Devices
-------------
Description: SB Audigy Audio [BC00]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_10061102&REV_04
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0324 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/21/2003 14:13:40, 497376 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 4000, 192000
Static/Strm HW Mix Bufs: 64, 62
Static/Strm HW 3D Bufs: 64, 62
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Jenny The slider on under sound in Direct x is all the way to the end on full acceleration do I turn it back down. Will that help. Trisha

Yes turn it down. Try one notch above none to start with.

If it doesn't work, try no acceleration or 2 notches above none.

If changing acceleration doesn't help, get the information Inland asked for.