You might try the Nero General Clean Tool to uninstall it
http://www.filetransit.com/view.php?id=67563

Just d/l and used the Nero General Cleaner, but it seems like it didn't work; the Nero Drive Speed icons are still on my Windows XP desktop...But have a copy of CCleaner on a DVD+RW, will try this - it didn't work, so did a system restore, am now trying a burn in Ashampoo on a DL DVD+R at burn speed 4X (only speed optons are 4X and 2.4 X) btw, it looks like Nero Drive Speed is gone. BTW, someone on VOGONS told me to make an ISO disk image of the game disc, so did this with ISODisk. Will keep you posted - the burn failed at 1/4 completed as when I had used Nero Drive Speed - what can I do now?

Well I guess using Nero Drive Speed was a mistake as it ruined my optical drive's firmware, so got rid of it (I hope) and will go with trying to install Emergency Room from the iso disk image I made, used isodisk to mount it, but how do you mount it in DOSbox - I tried but it didn't work for me?

I've never heard of Nero Drive Speed hurting firmware. If it had hurt the firmware, you wouldn't be able to burn in Mac OS. But it probably wasn't tested on Mac hardware with Boot Camp and apparently did something to affect the way Windows accesses the drive. I'm really sorry about that. I keep forgetting Mac OS hardware is different, despite now having an Intel processor.

I'm not sure about how DOSBox will mount in Boot Camp. Have you been able to fix your Windows burning issues? They may be related to an inability to mount the disc image in DOSBox.

The best advice I have to mount discs in DOSBox is ***here***. I believe those commands can be customized mount an image or a folder as if it were a CD.

That's just not possible - it may have installed an upper or lower filter driver (which I mentioned earlier). But there is no way that Nero altered your firmware.

I had run across a thread some time ago where Dell had claimed the same, but it was quickly retracted (at Nero's request).


Edit -

Firmware is independent of the PC (it's installed to the device itself). If Nero damaged it, it wouldn't work on the native MAC OS.

Here's a link for my thread about the burning issue in MacForums - could you take a look at it, please?
** http://www.mac-forums.com/forums/apple-notebooks/166280-ashampoo-no-longer-detects-dvd-drive.html **

We had to make my mac to the Genius Bar at South Hills Village Mall today since I was having a problem burning DL DVD's on the Windows (Bootcamp) side. - they tested the firmware in my mac's DVD drive (OS X - burn was successful) and then booted into XP, and first thing they did was update the firmware (I never bothered with these updates) with apple updates and then tested it in XP - the burn in Ashampoo (bootcamp/Win XP side) was successful!

They did not charge us for the service. Am going to try the game in DOSbox in my Dell Dimension 8200 desktop PC that I brought brand-new in Nov. 2001.

When we mentioned installing the game in DOSbox on my mac to them, the guy at Genius Bar told us the game is so old (published 1995, requires DOS 6.0, 486/33 MHz PC, 4 MB RAM, SVGA, Sound Blaster, 4 MB free hard drive space, double-speed CD-ROM drive, mouse) that the computer is too fast for it, thus it won't accept the game.

Here are the specs for my new MacBook Pro (ordered July 7, 2009):

Model Name: MacBook Pro
Model Identifier: MacBookPro5,3
Processor Name: Intel Core 2 Duo
Processor Speed: 3.06 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP53.00AC.B03
SMC Version (system): 1.48f2
Serial Number (system): W89271Q664C
Hardware UUID: 00E49529-6A85-5904-A225-6A1A0A4C08D2
Sudden Motion Sensor:
State: Enabled


Video card info:

NVIDIA GeForce 9400M:

Chipset Model: NVIDIA GeForce 9400M
Type: Display
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0863
Revision ID: 0x00b1
ROM Revision: 3448
gMux Version: 1.8.8
Displays:
Color LCD:
Resolution: 1152 x 720
Depth: 32-Bit Color
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Built-In: Yes
Display Connector:
Status: No Display Connected

(for gaming in XP) NVIDIA GeForce 9600M GT:

Chipset Model: NVIDIA GeForce 9600M GT
Type: Display
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0647
Revision ID: 0x00a1
ROM Revision: 3448
gMux Version: 1.8.8
Displays:
Display Connector:
Status: No Display Connected
Display Connector:
Status: No Display Connected

Just tried to burn data onto a DL DVD (using Ashampoo) in Bootcamp (win XP) on my mac - burn failed, we're taking the mac again to the Genius Bar at So Hills Village Mall tomorrow.

The response is incorrect (although as I read it, it was really just a guess). Post this to Nero's technical support and I bet they ask them to remove or correct the comment, just as they did on Dell's web site. And the advice to avoid Brothersoft is a good one.

Firmware resides on the Device not the OS.

Did you ever determine if a filter driver had been installed?



It isn't listed on the DOSBox site as being compatible, I can't help you there I don't own the game. Maybe someone else has played it under DOSBox.

Is that Double Layer DVD?
Is your drive capable of burning Double Layer DVD's?
Are you able to burn Double Layer DVD's on the Mac side?

I found ***this thread*** which talks about burning problems with double layer DVD's on the new Mac with the Matshita DVD-R UJ-868 drive. One person said they solved the problem by buying an external drive that could burn double layer DVD's.

Am going ahead to perhaps have my drive replaced - why avoid Brothersoft?

Yes, my drive is capable is burning DL DVD's. And yes, I'm able to burn DL DVD's on the mac side, was able to burn DL DVD's on the bootcamp (win XP) side before using Nero Drive Speed. In fact the man at Genius Bar said today burning DL DVD's on the mac side is OK, I just have the problem on the windows side - and my nephew tried to see if I can burn a DL DVD on the mac side from the bootcamp partition, and the burn failed.

I don't know Brothersoft, but I found ***this***, which does not speak well of them. Perhaps they add a little "something extra" to their downloads (as in trojans and spyware).

This site advisor says they are questionable
http://www.siteadvisor.com/sites/brothersoft.com

Norton doesn't like them either.
http://safeweb.norton.com/report/show?url=brothersoft.com

Well I guess that Nero Drive Speed that I d/l from Brothersoft has something in it that parmenently changed my optical drive firmware (on the Windows side). Am considering getting Snow Leopard for $10 tomorrow at the Apple Store, repartitioning my hard drive (after the optical drive is fixed) and wiping out my entire hard drive, installing Snow Leopard, reinstalling Win XP, but have to know more about Snow Leopard regarding will Photoshop CS 3 and ComicLifeDeluxe run ok on it?

It wouldn't have been the firmware, but it could have been a low level driver or something else that interfered with the operation of the drive. Firmware goes on the DVD drive itself. Drivers go on the hard drive. Inland mentioned "Filter drivers."
http://en.wikipedia.org/wiki/Filter_driver

The drive probably came with the older firmware when you bought the computer. And they updated it for you at the Genius bar. Maybe the firmware update was to improve burning capability.


I don't think the Mac side would be affected by whatever Brothersoft "add-on" you might have picked up. Not unless you got Mac software from there at some point. You might want to redo your Boot Camp and Windows though.

Since Photoshop CS3 and ComicLifeDeluxe are important to you, you might want to wait until there's more user feedback before installing Snow Leopard. Hopefully if there's a problem, the software manufacturers will update their programs so they'll work.

If you decide to install Snow Leopard, be sure to update your Adobe Flash Player afterwards. Snow Leopard shipped with the older, vulnerable version of Flash Player. There was a mention of it in last week's Security Now episode
http://www.grc.com/sn/sn-213.htm
(do a search for the word Leopard on that webpage if you want to see exactly what they say. My link is a transcript of the podcast).
You can get the updated Flash Player from the Adobe site
http://www.adobe.com/products/flashplayer/

Just took my MBP to the Apple Store Genius Bar in South Hills Village Mall today - they said they're going to have to take it apart and test everything, particularly the optical drive. On the authorization form it says Level 2. They said it'll take several days.

That seems like an awfully long time to take to test a DVD-R drive.

The odd thing is that you've stated that all burns work perfectly under the MAC OS - and in as much as it is a MAC, why would they think anything was wrong with the hardware.

Well, since we're all on earth and not Heaven I know mac's arn't perfect but we're picking up my MBP tomorrow - my mom told me they corrected the problem (in the OS X side) with the optical drive, but I'm going to double check tomorrow by asking them if: 1) they fixed the optical drive/its firmware? and 2) its possible to burn files/folders that're on my bootcamp partition onto a blank DVD when I'm running OS X?

Also - I'm abandoning all attempts to get that Emergency Room installed into DOSbox as I believe there's a glitch/bug in the program that causing it to lock up during the installer CD Speed Check. I've notified the seller who gave me a full refund but told me not to bother returning the game. I now have no regrets over having traded in my first copy of the game as I recall that I was sort of disappointed that the game's graphics were not like playing an interactive movie emergency medicine simulation.

Let us know how it turns out - hopefully all will be well again.

Retro gaming sure can be an adventure can't it

My family told me to take windows xp out of my mac, b/c I'm only supposed to use it for editing photos and comic book creation with Comic Life Deluxe, not playing games on. So I complied and removed windows.

P.S. My Mom told me she asked God to help her help me with my computer, so God told her to tell me that I shouldn't mix PC (windows XP) with a mac on my MBP.

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

Hey Boomers - here's how to get this game running; credits go to InlandAZ for his expertise.
Ok, guys - here we go -

1) Start Virtual PC in DOS mode and install the game;
2) Export the installation directories (\Legacy\eri) to the host and place them in your DOSbox's "Emergency Room" directory;
3) Make sure your CD-Rom drive is set up under DOSbox;
4) Put the original (orange) game CD into your CD-Rom drive;
5) Start DOSbox, type "cd Legacy <enter>, cd eri <enter>, eri;
6) Enjoy!

Glad you got it resolved -