Funcom used to have a lot of patches at longestjourney.com
But now that they've released the digital download it looks like they don't want to bother supporting the disc versions any more. They've taken down all the old patches and game help and the old links don't work. They want you to buy the game all over again.
Since you have the old version of the game, it looks like the patch you want is called TLJ_PoliceStationFix.exe
Google still has a cache of their FAQ on the Police Station fix
***here***.
Here's the text of that, in case it disappears.
Help - FAQ - Known Bugs
The game keeps crashing outside the police station when I walk from one location to the next. How do I fix this?
Unfortunately, your particular video-card probably has trouble with a 3D animation in this scene. Try disabling 3D acceleration (uncheck the "Enable 3D acceleration" checkbox) when starting the game. If that doesn't work you can try to patch the game, the patch has also been included on the North American release CDs: It's located on Disc One, under the "Station_fix" directory. Do NOT run this patch unless your game crashes on this location! This patch doesn't fix anything else!
There's also a way to avoid the problem altogether - the following information does contain a spoiler, so beware:
To get into the police station, move the barrier from the road and get into the garbage container. You'll now skip the troublesome location altogether.
[Back to FAQ]
Funcom
Funcom Corporate Contact Us
Copyright © Funcom 1998 - 2007
So if you have the 4 CD US version of the game, look for that folder they mention.
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witter
I'm in the police station. You are both correct that you don't need to go up the stairs at all because the cop won't let you in anyway.