HUGE assist needed! I am an Antivir trojan victim.
#603716
03/08/10 02:14 PM
03/08/10 02:14 PM
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Joined: Oct 2006
Posts: 1,092 Montreal, Quebec, Canada
ikonius
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any tips on removing it without removing my pc?
Thanks.
Currently playing: Tale of a hero
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Re: HUGE assist needed! I am an Antivir trojan victim.
[Re: ikonius]
#603724
03/08/10 02:44 PM
03/08/10 02:44 PM
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Joined: Jun 2005
Posts: 21,216 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
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See if these instructions do the trick for you.
Antivir Removal (How to remove Antivir)
The free version of MalwareBytes’s Anti-Malware appear to remove this rogue security software.
1. Use an alternate browser like Firefox or Chrome to download and Install MalwareBytes’s Anti-Malware. 2. Also download CCleaner. 3. Boot in to Safe Mode. 4. Click to scan with MalwareBytes Anti-Malware. Check mark all instances of the rogue security software and delete them. 5. Turn System Restore off and on 6. Install, scan and clean the temporary files with CCleaner.
It's spring. My life is weeds.
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Re: HUGE assist needed! I am an Antivir trojan victim.
[Re: Draclvr]
#603892
03/09/10 04:49 AM
03/09/10 04:49 AM
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Joined: Oct 2006
Posts: 1,092 Montreal, Quebec, Canada
ikonius
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Not sure if this is related to my antivir problem, but a mysterious folder appeared on my F drive that should not be there.
the main folder has the following address for a filename:
9c7c67fd127a29547177c6f00b
contains the two following subfolders :
amd64 and i386.
the amd64 subfolder contains: filterpipelineprintproc.dll msxpsdrv (some sort of security catalog) msxpsdrv (config file) msxpsinc.gpd msxpsinc.ppd mxdwdrv.dll xpssvcs.dll
i386 subfolder contains the following:
exactly the same files!
Question is: did something in that antivir trojan copy these files from a location on C or move it? Windows won't let me delete them either for writeprotection issues or files already in use.
Any insight ?
Thanks
Currently playing: Tale of a hero
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Re: HUGE assist needed! I am an Antivir trojan victim.
[Re: ikonius]
#603957
03/09/10 10:30 AM
03/09/10 10:30 AM
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Joined: Jun 2005
Posts: 21,216 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 21,216
Near St. Louis, MO
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ikonius, I did some checking and there are lots of questions similar to yours out there. Everything I found said these are files left over after a Microsoft update. They should go away after a reboot, but somethimes they don't. They are not malware.
I know the i386 file is part of your OS installation and I assume the amd64 might have something to do with your processor. Maybe Inland or Jenny will know more.
It's spring. My life is weeds.
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Re: HUGE assist needed! I am an Antivir trojan victim.
[Re: Draclvr]
#603991
03/09/10 12:02 PM
03/09/10 12:02 PM
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Joined: Oct 2000
Posts: 40,644 southeast USA
Jenny100
GB Reviewer Glitches Moderator
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GB Reviewer Glitches Moderator
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southeast USA
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There is a legitimate AntiVir antivirus made by Avira. CNet even ***recommended it***. But there may be malware called antivir as well. Did you ever try to use Avira's AntiVir? If not, you probably had the malware. the main folder has the following address for a filename:
9c7c67fd127a29547177c6f00b
contains the two following subfolders :
amd64 and i386.
the amd64 subfolder contains: filterpipelineprintproc.dll msxpsdrv (some sort of security catalog) msxpsdrv (config file) msxpsinc.gpd msxpsinc.ppd mxdwdrv.dll xpssvcs.dll
i386 subfolder contains the following:
exactly the same files! I found a little about the folders you listed ***here***. From what they say, the files are an unintended leftover from a Windows Update. If you have trouble deleting the folder, there are instructions at the bottom of that thread.
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Re: HUGE assist needed! I am an Antivir trojan victim.
[Re: Jenny100]
#604038
03/09/10 04:01 PM
03/09/10 04:01 PM
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Joined: Oct 2006
Posts: 1,092 Montreal, Quebec, Canada
ikonius
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If I am reading the solution correctly Jenny, it seems to apply to XP pro. I have Home edition, so I can't and don't really know how modify permissions or either if the feature exists on home edition.
should I try updating my framework 2.0 to with the hotfix as suggested, or does it only apply to xp pro?
Last edited by ikonius; 03/09/10 04:03 PM.
Currently playing: Tale of a hero
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Re: HUGE assist needed! I am an Antivir trojan victim.
[Re: Jenny100]
#604047
03/09/10 04:21 PM
03/09/10 04:21 PM
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Joined: Oct 2006
Posts: 1,092 Montreal, Quebec, Canada
ikonius
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when I try to delete normally, windows tells me other apps are using them or the file is write-protected.
Currently playing: Tale of a hero
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Re: HUGE assist needed! I am an Antivir trojan victim.
[Re: Jenny100]
#604203
03/10/10 06:45 AM
03/10/10 06:45 AM
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Joined: Oct 2006
Posts: 1,092 Montreal, Quebec, Canada
ikonius
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forgive my ignorance or forgetfulness (at my age , I don't which anymore ), but how do I reboot in safe mode again? Which F-key?
BTW I tried unlocker, but it only offers a free scan. You have to pay for the repair. Will try the alternate solution you provided.
EDIT: No joy. xp gives me same reason: full disk or files write-protected.
EDIT2: Finally found the free unlocker 1.8.8. And it worked folder gone! That'll teach me to troubleshoot something before my first coffee!
Thanks for your help everyone
Last edited by ikonius; 03/10/10 07:14 AM.
Currently playing: Tale of a hero
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