That's bascally what I was trying to say - it returned a response, so the issue is the TCP/IP settings, not the modem.

69.5.22.251 is Gameboomers (or more specifically the IP of it's host).

Alright, I'm gonna butt in here.

Katbear50 wrote that she accesses the Internet both via a desktop PC hooked directly into the router, and through wireless via a laptop, and both has problems. I seriously doubt the problem is in any of her computers.

Katbear50: The router seems to be a combo, with a modem built into it. I'm guessing the problem is either there or with AT&T. If the router has been reset (not just turned off and on again, but actually pushing the reset button), and the problem still persists, well it could still be either, but it shouldn't really be your responsibility to pay for the problem to get fixed. Since AT&T no longer support it, they really should send you a new modem, either free of charge or very cheap. Honestly, modems and routers delivered by ISP's are made by the lowest bidder, and doesn't cost them much.

Now, I don't live in the US, so I don't know how AT&T handle stuff like this, but if something like that happened to me, and my ISP would charge me for trying to fix an outdated modem, I would call them up a few times a day and tell them to send me a supported modem. And I would keep doing it until they gave in.

I don't think so either. The router/modem should be able to pick up a DNS server from the ISP, but I don't think that part is working. Since she is able to ping IP numbers on the Internet, the router is getting through to the Internet OK.

If you put your own DNS server's IP number into Windows network properties, it supercedes any DNS server your router is or isn't getting from the ISP. Without a DNS server, you won't be able to browse the Internet, even if you have internet connectivity.

If "ping 69.5.22.251" produces answering replies while "ping gameboomers.com" does not get replies, that's a pretty clear indication that either something is wrong with the DNS server, or that you're not connected to one -- and it's an easy fix that does not require buying a new modem.

Alright, I just read through the thread again. I find it interesting that the ping resolves to a different address. I'm thinking anything from a faulty modem, a modified HOSTS file to some sort of spyware even. Of course, it could be something simple like the DNS cache acting up.

Katbear50, try this: Go to the command prompt and write:

ipconfig /flushdns

Who knows, it might work.

Edit: Hmm ok, just tried pinging a non-existent address on my LAN. 192.168.1.2 resolves to 192.168.1.112. That's... odd.

Edit 2: Alright, figured it out. Ping an address on your LAN that doesn't exist, and it resolves to your computers ip.

Check your TCP/IP settings Katbear - Click Start, Control Panel and select Network Connections. Right click your Local Area Connection and select Properties - highlight TCP/IP and select properties again.

Does it look like this?

Normal DNS Settings

It should state: Obtain DNS Server Addresses Automaticaly.

Edit -

Also, at this point you really need to enter the modem's setup routine - use the guide below to go through each of the options. It describes how to test your connection status as well as modify your DNS settings.

VersaLink327WUserGuide

I did it
got mad punched the reset button on the
modem and held it for a few seconds
pulled the A/C wire for a minute
plugged it all back in
and it went to the VersaLink Set-Up Routine pages
I did it
Update
Bad News: Still only partially fixed unfortunately.
Good News: I can come here w/o any problems.
Back to the proverbial Drawing Board.

Ah, the good ol' rage punch. Sometimes you just gotta show your computer who's boss Glad it worked.

The AT&T Repairman just left,
and I think I finally have my prob solved.
He came in, changed me to a different server,
and Voila!
Yall have been helping me try to igure this out
since the beginning of March
and I have spent many an hour on the phone with
those techs {that read off teleprompters}
and he seems to have solved it in 5 minutes.

They must hire them fromthe same job-pool as
fast-food drive thru order takers.
my bad
Well....for all yalls help

methinks I spoke too soon
not completely fixed yet