No, and the makers dont be too bothered either. All you get out of them is "it's your hardware combo". People have been complaining to them since the German release.
gaily, if you need a save game past this point just let us know over in Hints, we'll be happy to help. We've helped lots of folk out who've had the same problem with this game - it's very crash-happy.
"Bleat, Watson -- unmitigated bleat!" ~ Sherlock Holmes
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