Yes, what Inland says, kazzmo. You must give someone permission to provide remote assistance. From what I read at the website maggie used, they may use remote assistance, hence the caution about disabling it just in case the permission was still active. She uninstalled and cancelled everything, but an abundance of caution after dealing with a company like this might be prudent. You're fine.

I also use it to work on my 87 year-old mom's computer from 600 miles away.