Hi all, was just given a gift of a game and having a problem after it downloaded it, when i press play the message that comes up is picture exe has stopped working.Hope some one can help me out with this, it is a pc game

Hi collette,

Does your computer meet the game specs? It'll help us if you give us more details of your operating system, esp. the graphics card. I'll move this thread across to our tech forum for advice meanwhile.

Do you mean you downloaded it? And then installed it? Or just installed it? from a disc?

Hi Karsten, just installed it from a disk

Hi Karsten,

This is the info on the laptop i am using if that is any help

Intel® Graphics Media Accelerator Driver for Mobile Report




Report Date: 6/17/2012
Report Time[hr:mm:ss]: 21:24:3
Driver Version: 8.15.10.2555
Operating System: Windows 7 Service Pack 1(6.1.7601)
Default Language: English (Ireland)
DirectX* Version: 10.0
Physical Memory: 1977 MB
Minimum Graphics Memory: 64 MB
Maximum Graphics Memory: 796 MB
Graphics Memory in Use: 48 MB
Processor: Intel64 Family 6 Model 23 Stepping 10
Processor Speed: 1895 MHz
Vendor ID: 8086
Device ID: 2A42
Device Revision: 09




* Accelerator Information *


Accelerator in Use: Mobile Intel(R) 4 Series Express Chipset Family
Video BIOS: 1800.0
Current Graphics Mode: 1366 by 768




* Devices Connected to the Graphics Accelerator *


Active Notebook Displays: 1
* Built-in Display *


Monitor Name: Generic PnP Monitor
Display Type: Digital
Gamma Value: 2.2
DDC2 Protocol: Supported


Maximum Image Size:
Horizontal: 13.39 inches
Vertical: 07.48 inches


Monitor Supported Modes:
1366 by 768 (60 Hz)



Display Power Management Support:
Standby Mode: Not Supported
Suspend Mode: Not Supported
Active Off Mode: Not Supported

Looks like your computer might not meet the minimum requirements for a graphics card.

The game needs a minimum of an Nvidia 6800 series or a Raedon 9800 Pro.

Hi Draclvr,

Thank you for the help, pity it looked like a really good game.

Jenny and Inland will know more, but usually the Intel GMA (graphics media accelerator) does not supply enough graphics memory. This laptop is probably going to have a hard time playing a lot of the newer games.

Maybe Inland does, but I can only repeat what Draclvr said.
Intel graphics -- especially older Intel graphics -- are bad news for gamers.

I can't really add much either – just that they are problematic. Over and above the lack of discrete memory, older Intel IGP's lacked other features, like Hardware TnL. Your best bet is to avoid Intel graphics if you intend to play games.