I have been trying to install this game from The adventure company without much success, their latest advice is to uninstall everything and start again, the trouble is it does not show up in 'uninstall'. I can find the duplicate files in both 'programme files (86)' and 'log in' files but I don't know how to delete the whole thing, it is not showing up on the Log in box either, Please can I have you excellant advice on how to delete all the files

monbron,have you tried revo uninstaller. It's free and it uninstalls even the reg. files with the game also.
Richard

Thanks Kjos I'll try it I knew I had read about something like this on Glitches and I could only remember Ccleaner and Malwarebytes neither of which would do

I have tried revo but can't locate the files I want to delete, I have searched but it brings up nothing, I know they are there, so I am not sure how to reach them with Revo???

Is there an uninstall option in the Game file? Look in All Programs for it.

Yes there is but it won't let me use it I can find it in progammes 86, only not anywhere else.

In 86 it is a data file and in Login in it is an application file, I tried using hunter mode and sliding it across to the programme, but it would not work,I tried right clicking these files but there is no delete, so I am stuck!!

Is'n there a icon on your desktop with Deponia. Revo should work if you click on the icon.double click on revo and the icon should be there.
richard.

If nothing else works, you could do a system restore. I had to do that to get rid of the Big Fish Game Manager. It would "not" go any other way.


Gil.

Thansk Kjos but No there is no icon on the desktop that is one of the problems. Yes Traveller I was thinking of doing a system restore but never having done one before I wondered if I would lose the e mails I have received in the intervening days, also just what esle I would lose???
I have just worked out that if I find the files in 86 and log in and highlight them and then press delete I can delete them this way, would this really work or would there still be something left behind??

monbron,When you restore it won't have any effect on your e-mail. It only deletes what you downloaded. best thing for you to do is restore just before you downloaded deponia. Don't go any farther back. I've restored a lot of times. If you downloaded anything after you downloaded deponia you will loose it.
Richard

monbron,

Just to add to what kjos said, when you do a system restore, you have the option of seeing what will be deleted so you can decide if you want to go ahead with it.

Don't just delete the files. You're sure to miss something - in the registry for instance - and you might make it impossible to uninstall by any means short of a system restore.

Gil.

Looked into System Restore and it gives you a series of dates none of which goes back far enough but I can't find where I can set my own date?? I need to go back to August 12th and the last date available is the 14th, if I did the 14th and then looked again do you think it would go back even further, Any ideas

monbron,

When you go into system restore, check the little box at the lower left that says "show more restore points" and it should take you back farther than the 12th.


Gil.

No I ticked that one and it doesn't go back any further, I wondered if there was a way of setting your own date, I have been looking through 'Dummy' books but can't see it, I can't believe people will only want to go back a week or so??

Oh and by the way thank you everyone so much for the help you have given me so far (notice the 'so far' meaning I haven't given up yet)

monbron, I know this doesn't help with your issue, but if you are running Windows 7, just click on Help and Support in the Start menu and do a search on System Restore. It will list everything you need to know about System Restore.

Well don't they have a lot of info, I have decided to take my hard drive to hospital as it is crashing more and more (its only 8 months old!)
and I am getting the dreaded blue screen which is possibly why the game did not load correctly, I will ask them to do a system restore back to 12th - if they can, which is when I installed the game, and also try to find out if it would have been possible for me to have done it. If there is a way I will post it here so that others will know. Fingers crossed

monbron,

You can create system restore points but you have to do it before you have a problem, not after.

That really sucks, having so many problems with an 8 month old computer. Good luck getting them ironed out!

Gil.

I checked my restore point and could go back three months.
Richard

It sounds like the computer hospital is a good move... you could have more going on here than a stubborn game.

Never having thought about system restore before I had not created a restore point, but guess who will be doing so when they get the computer back!!
Kjos I'm not sure how you can go back 3 months, did you create this point? I can't believe that I can only go back 4 days, that seem fairly unreasonable also I don't know how the computer decides these points???

monbron,I have never created a restore point. I guess it does it all by itself. Every day for the past three months I can restore any day.
Richard

Good question about how the computer decides, monbron. Mine used to go back months, now it only goes back to 8/7. Windows has updated four times beginning with the 7th and for each update there is a restore point. I have six in all, including an automatic restore point and a system image restore point. Perhaps it has to do with the number of restore points that are kept before it dumps some. I guess it dumps some.

Yoohoo, InlandAZ?

Gil.

Quote from the Help and Support in Windows 7, but it works the same in the other operating systems. It's a matter of the space allocated for System Restore points and how big your hard drive is.

Restore points are saved until the disk space System Restore reserves is filled up. As new restore points are created, old ones are deleted. If you turn off system protection (the feature that creates restore points) on a disk, all restore points are deleted from that disk. When you turn system protection back on, new restore points are created.

The amount of storage is a function of the size of your hard drive as it is a percentage.

To store restore points, you need at least 300 megabytes (MB) of free space on each disk that is 500 MB or larger.

System Restore might use between three and five percent of the space on each disk. As the amount of space fills up with restore points, it deletes older restore points to make room for new ones. System Restore doesn't run on disks smaller than 1 gigabyte (GB).

Usually the computer makes a restore point before doing a Windows update.

You might check here to see if your restore point system is set up the way you want it.
http://itexpertvoice.com/home/what-to-do-about-missing-windows-7-restore-points/

Thanks everyone, Jenny100 I have read your http and my head is spinning! but I will give it a go this pm and see what happens

I read about size of disc and free space and checked in total on 'c' I have 167 free gb of 297 total gb, not sure how this computes but I thought I had tons of free space.

Ok did it, took a while to find services but I did and changed them to automatic but guess what even though I had done everything correctly I still didn't have any more restart points Other that the one I had created for today in fact the other 3 I had yesterday had disappeared??

Lets hope the engineers know what to do.

Right have got the hard drive back although they could not find a problem it is working much better and they managed to get rid of all but one file (it is classified as an attachment) which I have asked the techies at Adventure shop about, I have also created a restore point now. The big question is should I attempt to redownload Deponia once I have got rid of the attachment or is it still likely not to load properly due to something in my coputer make up??

In windows 7, if you delete the config.ini file from the games application data folder the game runs. A new config.ini file will be created next time you run the game and this one will be correct and can stay there.

In windows 7 the file on my machine was found here:

C:\Documents and Settings\*your computername*\Local Settings\Application Data\Daedalic Entertainment\Deponia