I've downloaded The Longest Journey from Adventure Shop and seem to have some graphic problems. What I think must be the main character is broken up and the pieces jump around. Audio is ok. I have Windows XP SP3, 2560MB ram, Nvidia GE Force Turbocache 6200. I thought this older game would run ok with these specs. Any help much appreciated.

Try playing in compatibility mode. Sometimes that helps. Good luck.

You could also try this, from the ***old Longest Journey site held in the web archive***

I tried the various compatibility modes but no success. Unchecked the 'shadows' box. How do I get to the 'advanced start-up dialogue'? Are there setting in the Nvidia control panel which I need to change? I have tried the three Adjust Image Settings options in the Nvidia Control Panel.

I was able to 'check force single buffer' and disable shadows in the config.exe folder. I'd already unchecked 'shadows' too in the game settings options. The person, April? is still broken up with the pieces jumping around - very weird and very hard on my eyes. Other than this problem the game seems ok but obviously I can't play it as is. How do I disable 3d acceleration?

When you start the game a dialog box should appear. At the bottom there is a checkbox to Enable/Ddisable 3Dd Acceleration. The Advanced button allows you to view and change the buffering options.

I don't get the dialog box when starting the game. Is there another way to access 'enable/disable 3D Acceleration'?

There may be a file that can be edited. I don't have the Adventure Shop version. I do have the GOG version which may be similar, but I'll have to download it to check for a likely-looking file.

I'm guessing the Adventure Shop version of the game got rid of the dialog box because they thought any newer computer would not have a problem with the 3D acceleration. However "turbocache" is not real graphics memory (it's "shared" system memory -- or mostly "shared" system memory) and it's possible that could cause a problem.



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OK. I've installed the GOG version of the game.
It displayed a box the first time I started it.
Interestingly enough, the 3D box was unchecked by default.

Look in the folder where your TLJ is installed.
There should be a file called preferences.ini

This is the contents of my game's preferences.ini file:


I'm guessing the line that says
bool_UseHardware=0
is the line that tells the game not to use 3D acceleration.

The line that says
bool_IsFirstTime=1
may be the one that tells the game to show the 3D box, but I'm not sure.

To edit the preferences.ini file, right-click it and choose Edit from the context menu.
If you see
bool_UseHardware=1
change it to
bool_UseHardware=0
and save changes to the file.

If you see a line saying
bool_IsFirstTime=0
then changing it from 0 to 1 may make the box with the 3D option appear when you start the game. If you want to see the configuration window, you can try making the change and saving the file.

If the preferences.ini file is "read-only," you'll have to change that before saving changes to the file. To do that, right-click the file, choose Properties, and untick the Read-Only attribute on the General tab and OK it.

Thanks for all the information and suggestions Jenny. Here is my preferences.ini file contents (which doesn't have 'read only' checked). It doesn't seem to have the same options as yours. If I open the Nvidia control panel and open Manage 3d Settings there is an icon for TLJ in the list of programs under Program Settings and TLJ options are all set to 'Use Global Settings' with drop down menus allowing each setting to be changed. All a bit beyond my ability to understand, but I could try different settings if you think it would help.

[Preferences]
AudioDevice=autodetect
SfxVolume=0.513514
VoiceVolume=1.000000
MusicVolume=0.504505
bool_Subtitles=0
bool_AprilHighRes=1
bool_ShadowsOn=0
bool_AllowFastForward=0
[DirectX]
bool_IsDoubleBuffer=0
int_BitDepth=32
bool_ShadowsOn=0

It looks like the Adventure Shop version is different from the GOG version.
You can try adding the
bool_UseHardware=0
line under the [DirectX] section in the preferences.ini file to see if it changes anything for the better.

I notice that the GOG version says
That might also be true for the Adventure Shop version, even though Adventure Shop doesn't make note of it the way GOG does.

I added bool_UserHardware=O and received an error code and it wouldn't open. I changed the O to 1 and game opened but still the same glitching as before. I contacted Funcom support and they have made some suggestions but nothing has worked. It's possible that it may run on the earlier driver but I'm reluctant to roll back to try. I'm thinking we've spent enough time with this problem, I might find another game to play. I appreciate your help, thanks again Jenny. It will bug me tho' and no doubt I'll have another try to get it playing properly one day

Oh Oh, guess who used the letter O instead of a zero when making changes in the preferences.ini file? I suddenly had a light bulb moment and corrected my error. The game works! yay.

Glad to hear you got it working.
Yes a computer considers a zero to be a very different thing from the letter O.