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Big fish games
#990820
11/30/14 04:55 PM
11/30/14 04:55 PM
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Joined: Mar 2004
Posts: 764 Quesnel b.c.
dianne
OP
Settled Boomer
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OP
Settled Boomer
Joined: Mar 2004
Posts: 764
Quesnel b.c.
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I have to ask do you get support for games or do you have to be a big fish member. I am not a member so I think that I don't right or no haven't had a problem yet but just thought I would ask. dianne
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Re: Big fish games
[Re: oldbroad]
#990825
11/30/14 05:35 PM
11/30/14 05:35 PM
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Joined: Jul 2000
Posts: 48,425 near Yosemite
Marian
Global Moderator
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Global Moderator
Sonic Boomer
Joined: Jul 2000
Posts: 48,425
near Yosemite
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Yes, you still get support. I am not a member either but have had to contact them and had no problems at all. Correct. Anyone that buys a game from Big Fish is offered support.
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Re: Big fish games
[Re: dianne]
#991027
12/01/14 09:32 PM
12/01/14 09:32 PM
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Joined: Mar 2000
Posts: 4,229 San Francisco Bay Area, CA
Reenie
Addicted Boomer
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Addicted Boomer
Joined: Mar 2000
Posts: 4,229
San Francisco Bay Area, CA
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As everyone said, you don't have to be a Member, as long as you bought a game from them. However, they often send a "canned" reply when you first inquire from Support about a download issue or game glitch, so be prepared to send a second email to them once that arrives. They always come through, they only try the simplest, ready-made answer first.
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Big FishGames support
#992081
12/08/14 02:05 AM
12/08/14 02:05 AM
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Joined: Mar 2004
Posts: 764 Quesnel b.c.
dianne
OP
Settled Boomer
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OP
Settled Boomer
Joined: Mar 2004
Posts: 764
Quesnel b.c.
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Sorry I didn't answer and say thank you came done with a bad cold and flu just getting over it. thanks to all Dianne
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