Hi, everyone!

Is anyone else having problems with the "new and improved" Big Fish Game Manager? When I try to access a game by clicking on the desktop icon, I get the message "Windows is searching for bfgprocesexe. After a brief pause, a "Problem with shortcut" screen pops up with an option to fix it. When I click on "Fix It", the game launches, but I have to do that each time I want to play a game from my desktop. OTOH, if I hit "Play" in the Game Manager, it launches.

I am using a desktop and running Windows 10.

Susan

Hi Susan,

Several people on the Big Fish Facebook group page (not everyone, but some) are reporting that the new GM hosed their shortcuts, with the accompanying message that you describe. They are just running their games through the GM instead.

Please report this to Customer Support if you are able to do so. The more reports they get, the sooner it should be fixed.

Also, for those who are wondering, "What new Big Fish Game Manager?" The new GM has been offered as a download to Game Club members first. Not sure how long it will be before it is available to all players. My advice is to wait as long as possible before giving it a try - by then these little glitches should be fixed. What I don't know is whether this GM is going to be required, or whether anyone who wants to can stick with what was up until now the most current version 4.0.1.5. This new iteration of the GM is version 5.0.

Thanks for explaining that, Marian. I just the other day finally updated to 4.0.1.5 so I'm not in a hurry for a new version, especially one that doesn't work right! I hope they are not trying to make us have to use the Game Manager!

Susie07, are you able to make a separate game shortcut bypassing the manager? Marian, I'm not sure how to explain how to do it. I think you know what I mean? You know, opening the file location and sending a shortcut to your desktop?

You explained it just fine, ob.

And no, I don't think this is done out of any sinister intention to keep us confined to the Game Manager, but we will see how long it takes them to fix it.

Uhh - I have not yet had that problem. Fingers crossed!

When I updated to 4.0.1.5 I had a problem with it opening up game videos when I shut down a game even though I had the "skip the game manager when I exit games" checked off.

Marian, I couldn't think at first how to do it and then I edited my post when it came to me.