Thank you for your always valuable information, Marian!

You are most welcome! I am always happy to try to help.

One of these days, and I'm sure it will be sooner rather than later, I'm going to quit BF for good. Once again BF Game Manager would not accept my password. Recently, for about a year, I had been logging on once a week just to make sure my log ins remained hassle free. My luck ran out today, and I had to reset a new password. That in itself is a pain, but BF upped the ante today. I created a new password, typed it in Notepad, and copied/pasted the new password in the link they sent me via email. Guess what? I was told that the new password and the retyped new password didn't match! How can that possibly happen since they were copied/pasted from the same source?

So I did everything again, but instead of believing that the two passwords didn't match, I hit Sign In anyway. Bingo! It has gotten to the state where you must ignore/disbelieve BF instructions in order to do get done what you intuitively know what needs to be done! I'm sure this a a mere pittance of a problem compared to what has been described above.

If I could find a way to mass download all 600+ games in my Purchase History to a SSHD, and know that I could play games straight from that drive, I would wave good-bye to BF gladly. I'm getting really tired of this "stuff"!

I can't say I blame you!

I don't blame you either.

I wish I knew why this is happening. I started with Big Fish in 2006, have used several different computers over the past twenty years, and not once have I ever had a problem with logging in or with passwords. I would be so frustrated.

It remains a curiosity to me, too. There is a subtle difference with having to log on periodically, which has been the case for the last year or so, and GM failing to recognize my password entirely. The first is mildly annoying because my password manager does all the heavy lifting. The second is a real PITA, which I have had to endure more times than I can count over the last three years. The real killer, if you recall, was when the main page and GM wouldn't recognize each other's passwords, even though they were the same password.

Another update to the new Game Manager, version 5.0.13.

Have you tried it yet Marian?

I saw a review the other day that mentioned how great the new game manager is. I don't remember the wording (or the game review).

https://www.bigfishgames.com/promotions/mcf-case-file.html

I don't want to start a thread for this. I'm curious what the heck this is though. They give you a riddle and they give you the answer. There's nothing you have to actually do?

Ob, I have not updated yet and still have the first version of the GM 5. I have had zero problems with it and actually am quite liking it after having used it for a while.

As for the question about the promotion, I don't think there's anything to do. I was left puzzled after looking at all of that. I thought maybe I was missing something so it's good to see your post.

Happy to hear you aren't having any problems with GM 5. I'm still using 4.0.1.5. Maybe it's time to move on.

Time will tell about the other, I guess.

Edit: The GM won't update going through the "about" in the manager. I guess I have to do it through the website.

2nd Edit: Well, I guess it worked. I even was able to install and activate that Pixel Art game that wouldn't activate before. It sure does look different and will take some getting used to. I don't know about those quantities of all games owned. They don't look right in either of my two accounts.