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Re: Cleopatra [Re: ShyTy] #213477
10/09/07 06:53 PM
10/09/07 06:53 PM
Joined: Dec 1999
Posts: 69,977
MaG Offline
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Benoit is the CEO-director of Kheops.
He said that they mailed you and saw that you succeeded to activate the game during the night (Paris time).

See if you can now install or play or see any changes in the installation/downloaded program.

Re: Cleopatra [Re: MaG] #213482
10/09/07 06:59 PM
10/09/07 06:59 PM
Joined: Nov 2006
Posts: 1,949
Rupert, Idaho
ShyTy Offline OP
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I tried at lunch time to uninstall the game again and reinstall with everything off and I still got the same unable to communicate with server message. Was told in glitches to do a clean boot so I'm going to try that right now and will let you know. Just wondering if they said that I succeeded to activate the game during the night who activated my code. I went to bed right after my last post.

Re: Cleopatra [Re: ShyTy] #213497
10/09/07 07:16 PM
10/09/07 07:16 PM
Joined: Nov 2006
Posts: 1,949
Rupert, Idaho
ShyTy Offline OP
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MaG
I'm try to communicate with both you and glitches at the same time don't know if I should be posting on both sites. Tried the clean boot didn't work.

Re: Cleopatra [Re: ShyTy] #213526
10/09/07 08:34 PM
10/09/07 08:34 PM
Joined: Dec 1999
Posts: 69,977
MaG Offline
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Keep on posting at Glitches. I follow your thread there anyhow. Good luck.

Re: Cleopatra [Re: MaG] #213664
10/10/07 07:17 AM
10/10/07 07:17 AM
Joined: Jun 2007
Posts: 799
Tel Aviv, Israel.
T
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Tel Aviv, Israel.
/off topic:/
Are you guys positive that it's not possible to install the file I have on another computer using the same code?


There's definitely definitely definitely no logic to human behaviour.
Re: Cleopatra [Re: Tomer] #213680
10/10/07 08:11 AM
10/10/07 08:11 AM
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MaG Offline
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You could try it, Tomer.

I knwo that you could copy and paste the whole installed game to another computer.

Re: Cleopatra [Re: MaG] #213965
10/10/07 08:07 PM
10/10/07 08:07 PM
Joined: Nov 2006
Posts: 1,949
Rupert, Idaho
ShyTy Offline OP
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Can anyone help me I received an email from Benoit he wants a screen copy of me trying to activate Cleopatra I press the Alt + PrtScrn but nothing happens. Under PrtScrn is SysRq I can't get it to do anything can anyone help me. I looked in the help files how to do this and all it said was to press Alt + Print Screen or just press print screen.

Re: Cleopatra [Re: ShyTy] #213967
10/10/07 08:11 PM
10/10/07 08:11 PM
Joined: Dec 1999
Posts: 69,977
MaG Offline
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Wait for my e-mail, Shy.

Mail me if you have any other question.

Last edited by MaG; 10/10/07 08:28 PM.
Re: Cleopatra [Re: MaG] #213971
10/10/07 08:26 PM
10/10/07 08:26 PM
Joined: Nov 2006
Posts: 1,949
Rupert, Idaho
ShyTy Offline OP
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Ok MaG will you post when you have sent so I know that it didn't block your email. I am wondering what I'm not getting if my security is blocking certain things. Thank you for everything you have done so far I really appreciate it.

Re: Cleopatra [Re: ShyTy] #213974
10/10/07 08:30 PM
10/10/07 08:30 PM
Joined: Dec 1999
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MaG Offline
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I sent it some 5 minutes ago.

Re: Cleopatra [Re: MaG] #213989
10/10/07 09:27 PM
10/10/07 09:27 PM
Joined: Nov 2006
Posts: 1,949
Rupert, Idaho
ShyTy Offline OP
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Mag I think I got it sent but not quite like I would have like to some pictures were small and some big you were asking alot from me to do that I am so stupid when it come to that stuff actually it wasn't you that asked for that. I'm sorry. Well hopefully what I sent will help I also sent all the specs of computer to them. I will let you know if anything happens different. Thank You Very Much.

Re: Cleopatra [Re: ShyTy] #213993
10/10/07 09:34 PM
10/10/07 09:34 PM
Joined: Dec 1999
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MaG Offline
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I'm sorry you're having this problem trying to get this game to play. frown

Re: Cleopatra [Re: MaG] #214001
10/10/07 09:46 PM
10/10/07 09:46 PM
Joined: Nov 2006
Posts: 1,949
Rupert, Idaho
ShyTy Offline OP
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Mag I sent this file twice but both time it had shopping in the to bar, I know I had Kheops Shop in the to address but it sent to Shopping twice do I need to worry. I finaly got it to sent to Kheops Shop Why did it do that do you know.

Re: Cleopatra [Re: ShyTy] #214004
10/10/07 09:50 PM
10/10/07 09:50 PM
Joined: Dec 1999
Posts: 69,977
MaG Offline
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?shopping? That is new to me.

Do you have a 'shopping' in your address book?
It might be finishing the entry for you.

Re: Cleopatra [Re: MaG] #214012
10/10/07 09:57 PM
10/10/07 09:57 PM
Joined: Nov 2006
Posts: 1,949
Rupert, Idaho
ShyTy Offline OP
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No I don't have anything in my address book because I restored my computer the end of September and loss all of our addresses but when I clicked on Kheops Shop and said to add to address it put shopping.

Re: Cleopatra [Re: ShyTy] #214017
10/10/07 10:07 PM
10/10/07 10:07 PM
Joined: Dec 1999
Posts: 69,977
MaG Offline
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Ah. So it was the auto of the Kheops Shop that added it?

Check your e-mail for another question, please.

Re: Cleopatra [Re: MaG] #216398
10/15/07 06:44 PM
10/15/07 06:44 PM
Joined: Nov 2006
Posts: 1,949
Rupert, Idaho
ShyTy Offline OP
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Hi everyone

Just in case anyone was wondering if I ever got the activation to work finally today I did. Support gave me one last thing to try and it worked. I'm so glad to because I wasn't wanting to wait for CD release. To everyone thank you again for everything you did and suggested I appreciate it alot.

Re: Cleopatra [Re: ShyTy] #216400
10/15/07 06:47 PM
10/15/07 06:47 PM
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MaG Offline
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I was wondering so long. Thanks for the update. Glad that you got it working.
Can you please mail me how you got it working. Thanks.

Re: Cleopatra [Re: MaG] #216412
10/15/07 07:09 PM
10/15/07 07:09 PM
Joined: Nov 2006
Posts: 1,949
Rupert, Idaho
ShyTy Offline OP
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MaG

Don't feel bad I was wondering so long also I finally emailed them again Saturday to see if they were still working on me or if I was a lost cause.

Just sent you the email.

Re: Cleopatra [Re: ShyTy] #227420
11/06/07 09:09 AM
11/06/07 09:09 AM
Joined: Jul 2007
Posts: 5
A
Atfishs4t Offline
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Can someone please fill me in on what finally worked to get the activation code working? I am having exactly the same problem as ShyTy.

Re: Cleopatra [Re: Atfishs4t] #227430
11/06/07 09:13 AM
11/06/07 09:13 AM
Joined: Jun 2004
Posts: 27,907
Texas
texaslady Offline
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Atfish did you get the code from Kheops yet? When did you download the game? Has your payment been accepted?

Sue


Yesterday is but today's memory, tomorrow is today's dream.
Kahlil Gibran
Re: Cleopatra [Re: texaslady] #227606
11/06/07 01:53 PM
11/06/07 01:53 PM
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Posts: 5
A
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I have the game downloaded. I got the email with the code and put it in on the page with the white boxes (5 characters each) and the next screen is asking for my "activation code". I click to get it and I get an error. I have received confirmation of payment and I received one code but it does not work as the "activation code".

I have shut down all of my protection software. I have uninstalled and reinstalled the game (before and after shutting off all other software).

I have read the other posts and my problem is exactly as ShyTy's. Every screen is the same.

I just can't seem to get it figured out!

Re: Cleopatra [Re: Atfishs4t] #227609
11/06/07 01:59 PM
11/06/07 01:59 PM
Joined: Dec 1999
Posts: 69,977
MaG Offline
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I found something weird about these boxes.
I'm not sure that it will work for you.
Enter the correct sent numbers on all the boxes.
On the last box, with the whatever you call that blinking line on the last number - press Ctrl-V keys. This is like you pasted something.
See if that will activate the 'next' button.
Keep us posted.

Re: Cleopatra [Re: MaG] #227617
11/06/07 02:33 PM
11/06/07 02:33 PM
Joined: Jul 2007
Posts: 5
A
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Well, I tried the ctrl-V but no luck I'm afraid. I just emailed support at Kheops, so hopefully they can offer a suggestion.

Re: Cleopatra [Re: Atfishs4t] #227619
11/06/07 02:35 PM
11/06/07 02:35 PM
Joined: Nov 2006
Posts: 1,949
Rupert, Idaho
ShyTy Offline OP
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Rupert, Idaho
Hi Atfishs4t

I have to go back to work but as soon as I get off at 5 I will reply to your email, and explain what I did. Wish I could help you now but just don't have time.

See you soon.

Lori

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