Don't give up, acj, let's try and get you through this part of the game instead, there's a trick to it.
Stand Frank at the top of the stairs ready to descend.
Get Joe to ring the doorbell.
As soon as you are able to gain control of the cursor again, switch to Frank and immediately
double-click to descend the stairs.
Quickly click on the keys in the basket in the foreground of the screen to pick them up.
Immediately
double-click to take Frank back up the stairs to safety.
It's the double-clicking that speeds up the movement here.
Have another try, you can do it.
