I am having a problem installing Memento Mori. After installing and clicking on play the game. A menu comes up that says" d3dx9_37.dll not found. Re-installing the game may help. Well I tried re installing but it still says the same thing. My computer is Dell Microsoft windows Xp. Memory 510 RAM Video card 9800 Series memor-128. Updated 9/28/07. Can you tell me where to find the componant that the game can't find?? Beverly in Florida.

That's a DirectX 9 file that the game is looking for and can't find. Did the game give you an option to install DirectX 9C (the latest version)?

Hi Marian, thanks for your quick reply. Yes when installing it gave that option that it was looking for updated files. Now what?

My copy turned up this morning - if you asked it to update DirectX the file should have been installed (I installed to Vista without issue).

If you neglected to update DirectX try re-installing the game.

when installing it asked if it wanted to look for updated files etc. I clicked yes. But I guess it wasn't installed. Can I go someplace and update my directx? Please advise. Thank you. Beverly

Well, I figured that the game just couldn't read my directx that I have on the puter, so went to google and downloaded the newest directx. Re-installed the game, and voila!! I am now playing the game. Sometimes at my age the brain cells don't work as fast as you wish they would. Dum de dum dum!!!

Download and run Microsoft's Web installer from the site below:

DirectX End-User Runtime Web Installer

If the update doesn't resolve the issue, try downloading the entire set of DirectX End-User Runtime libraries:

DirectX End-User Runtimes (March 2009)

You may need to reboot after updating DirectX for everything to take effect. The install may or may not prompt you.

Looks like we posted just minutes apart - Glad you got it worked out

So far, it looks to be a promising game.

Hi everyone ^^

Hope you can help me.. I've a problem with Memento and it's so weird O_o

I've WinXP Pro SP3, 2Gb RAM DDR, GeForce 8800 GTS, all drivers are upgraded,all codecs are upgraded (k-lite full) DirectX 9.0c.
The problem is : I install the game. I run it but, after the first screen of loading, it returns to desktop with the message "CPAL3D error : cannot initialize windows media video playback".

And there's nothing I can do..

Have you ever heard about this problem? :/
Thank you in advance ^^

Apparently it's not uncommon -

CPAL3D application does not work anymore (Translated to english)

You might want to uninstall K-Lite and try the game (it can easily be reinstalled). One of the codec’s may be interfering with the game.

Hi Inland, thanks for the advice.
Unfortunately, I uninstalled K-Lite, reinstall Memento but the error continues to appear.. :/

There was a small note in the thread that mentioned updating Media Player - might not hurt to try that one as well.

I'm trying it right now.
It seems my WMP11 is updated. I run "check the updates" and it says that I've the last version and all the updates.. That's so frustrating..

Maybe someone has a .zip with WMP11 updated, just to try to install it?

Hi, kaferzot. I am having the same issue as you but my computer specs are different. It's very frustrating and I can't imagine what the problem is. I have sent an e-mail to Got Game so I'll see what kind of response I get. If you find a fix will you please post it? I will do the same. Thanks!

Samantha

Hi Samantha, you can be sure that if I find a fix I'll post it

Now I'm trying a non-english version, to see if the problem is specific to english version or not.

I finally got my game to work! Unfortunately, I have Vista and my error was a little different than yours, kaferzot. So, I don't know if what I did will work for you. My error read, "CPAL3D application is not working." Anyway, I opened the file location of the game and right clicked on the icon that reads "MEMENTO-090808102950" and then selected "Run as administrator." It actually took a few tries. I still got the error the first couple times I tried this but then the game finally "opened" (I could see it on my toolbar but when I clicked on it, it opened). Oddly enough, once I got it working this way, I am now able to open the game the traditional way through the menu box. I just have to click on the play button a few times to get it to work.

Samantha

Hi Samantha, thanks for the advice.
Tonight, when I return back to home I'll try your method Hope it helps me play this game

That would be consistent with what "Bakhtosh" said in one of his posts at the ***translated link that Inland found.***

You probably would have needed to install the "ProtectDisc" driver with elevated administrator privileges. And now that the driver is installed, the copy "protection" allows the game to work.

Uhm..where can I find ProtectDisc Driver?
Is it an open software or I have to purchased it?

The ProtectDisc driver is integrated into the game executable. You get it, whether you want it or not, when you buy and install the game.
It installs the first time you try to start the game -- unless it's blocked by an antivirus or security feature that's part of Windows. Vista may not let something like ProtectDisc install without forcing it through using "Run As Administrator."

Hi, kaferzot. If your game is still not working, you should try and contact the publisher at this link: Got Game Support

I am continuing to have trouble with the CPAL3D game engine. If I try to play the game it eventually crashes with the same CPAL3D error. Although it's likely part of my problem was with the copy protection, there is clearly a larger issue with this game engine running on my computer. I actually have a laptop geared toward gaming so I'm suprised it can't play this game. One thing is for sure, I won't buy any more games using the CPAL3D engine without trying a demo first!

Samantha

Hi All,
Finally a new game I could buy from the store and something is wrong.Hope someone can help.I loaded Memento Mori just fine.Went to play it and the audio is great but the video is slow and choppy.There is no way I can play it. Anybody have a clue?

Lower the in-game graphics settings to their lowest values and restart the game.

What are your PC's specs?

Do you mean the video card or the game settings?