I downloaded about half a year ago "Drawn:the painted tower" at BigFishGames, for what I thought back then was 7$. However, I didn't realize that I'm actually signing up on a membership, and that I was charged for the last 6 months 7$ every month - for a monthly game.
After turning to them, pessimistic about my chances on getting any refund, I was surprised to see that:
1. I got more than half of the refund.
2. I can still use the rest of the credit to d/l other games there.
3. I got a really informative and nice reply.
I promised myself I'd post something here - that's great service!
p.s. If you haven't downloaded Drawn: the painted tower yet - do it! It's a terrific little game!
p.p.s anyone has other suggestions for games from BigFishGames?
Tomer.