I hope you guys can help. I'm at chapter 2 and each time I try to enter the Rec room the game crashes and I get an error message. I've put in the patch from their website but that has not helped. Is there another patch?

The description of the patch at ***Softpedia*** says:

If that's the same patch as you're using, and you're still getting a problem in Chapter 2, then this may be one of those patches where you have to start a New game in order for the patch to take effect.

Thanks Jenny, I'll try that.

Just played chapter 1 in a new game. Got to chapter 2 and the same crash has happened. Any ideas or is my computor maybe getting as old as I am

It could be your video card. The person in ***this thread*** had the crash at the rec room and was told their video card wasn't good enough. Some people at ***Adventuregamers*** seem to be having the same problem.

In ***this thread***, someone from Focus admits there is a problem with certain ATI video cards, even though they meet the stated requirements.

If you have one of the affected ATI Radeon video cards, I think you'll just have to wait for a fix unless you can get a working save. According to Emily (fov) at Adventuregamers, you may have to get the save from Focus because saves may be tied to your user account.

Thanks Jenny. I think I will put this game to 1 side and wait to see if Focus up with something. It is annoying when the other 2 in this serise played OK.

Both the previous games crashed on me -- only they crashed in slightly different locations each time. So after repeated attempts, I was eventually able to get past the crash-prone areas. I don't know if that would work here.

I haven't played the third game in the series, but "improvements" in the graphics may have something to do with your problems.