I think there is something in the BF version that is not in the publisher's download and that something is causing problems. Which explains why BF technical support is unlikely to be able to solve the problem.

Or maybe there is some other explanation.

Oh, so not me then ? Shame, the game screenshots look great.

Game's fun. Downloaded a working copy from Namco.

This is a gorgeous game - the graphics are quite marvelous - such a shame there's so much trouble with freezing

I'm with a fraction of an inch of finishing - can't get to the constellations screen. It's taken a lot of patience - close down, try again, and repeat --- I'm still going to get to that last bit

My theory is that it just needs a bit of time to rest - also that little gremlin on the opening screen - he might be doing it

Janice

I got the game from Namco and played it two times and not a bit of trouble,ran perfect.
Richard

I just finished this great game and I loved it.

Tigre, I couldn't have done it without your help and walktrough. Thank you.

Ana's walkthroughs are super. I'm really glad that you enjoyed the game so much, carlahelp.

I got my gane from BigFish and it flawless. I think it's very difficult to make them run on all OS's and setup that everyone has. Especially since we all have different software unstalled etc. I personally find it amazing that these programs run on as many computers as they do.

Carla and Marian.

Menahune, I hope you can get it to the end. How frustrating.

MrLipid, glad yours is working now.

Ana

I don't know about you guys, but I am finding this game confusing.

thracia

What are you stuck on thracia?

Ana

Well, I did a very stupid thing. I got myself all excited reading about how so many people thought this was a really good game, so I bought the game outright without first test driving the demo.

Its just not working for me - once again the mouse is at best very sluggish, and at worst just freezes, and you cant even change the cursor in this game.

I do hope they release a fix soon for this game - otherwise I have wasted my money

Not really. You can tell them the game is not playable on your system and you would like a game credit.

Thanks, MrLipid, but I will wait just a while longer to see if this fix ever gets released before I ask for a credit.

I have contacted BFG support twice in the past week on completely different issues, and these poor people admit to being completely swamped by customers' emails just now - its taking them about 72 hours to reply back, which is not like them at all. I think its these game glitches which are the problem for them.

I am doubtful if there will be a fix, but that is just me.

(I suspect the problem has to do with DRM and not actual game code.)

After downloading the BFG demo and having it fail, I just went to Namco and got a problem-free copy.

But did you have to pay for this game twice??

No, I downloaded the demo from BFG and the demo (trial version) failed to load. That's when I went to Namco.

Hi Ana, I am stuck on everything I am findig the interface confusing. I don't know what I am looking for, what to do next, or how to procede. When I played the 1st ho with the missing parts of the picture, I never found one thing, I just kept clicking over and over until I accidently got one. I have played these games for years, and have never had such a hard time of it.

thracia

I have had games like that. Have you tried using the walkthrough for a bit to get you used to how it goes and then you can finish on your own. I really enjoyed the game, the scenes were such fun to look at all the details they put in.

Ana

I will keep at it, maybe it will get easier as I go along.

thracia

Just remember that you can roam various rooms before you find everything, so if something does not work like a puzzle, or you can't find or reach an item, just move on. It all falls together before the next chapter.

Ana

I know exactly what you mean, thracia. I think this interface just takes a bit of getting used to - Keep at it, girl

I agree Boobie and thracia. It took me all of the 1st Chapter to understand how the game played. After that is was still challenging and so much fun. I will definitely replay this game in a few months.

Thankfully the game ran great on my computer.

Kate

Now I regret buying this game. Gameplay is way too slow. When you move from one environment to another loading takes too long. Maybe I shouldn't have started this one after finishing "13th Skull". Difference is quality is just too vast.

I didn't have any issues on my computer on load times. It was quite smooth on my computer.
Sorry you don't like it. Maybe you just need to update something on your computer.

Ana

The game ran smoothly for me too. Loading times are probably dependent on the amount of RAM in our computers, processor speed, etc., and thus our mileage may vary.