I bought this when it first came out - since then I've moved, I have a new computer, a new 26-inch monitor, and I installed Windows 7. So today I unwrapped my game, installed it, and tried to play it using my native resolution of 1920x1280.

The problem is - no display. I even turned down my resolution to 1024x768. I have sound. The cell phone pops up. The inventory pops up. I can grab an inventory item and move it around the (dark) screen. And that is it. I can't even close the game unless I use my Task Manager. I then tried it on an older Vista laptop and got the same results.

Any suggestions?

Thanks so much for your help.

Does your video card or chip meet the minimum requirements? This game is listed as one that plays in Windows 7 with no tweaking necessary in our Windows 7 and Games thread stickied at the top of the Glitches forum.

OS: Windows® 7/Vista™/XP (SP2/SP3)
CPU: Intel® Pentium® IV or equivalent AMD®
RAM: 512 MB RAM (1 GB Recommended for Windows® Vista™)
Graphics Card & Monitor: 128 MB DirectX® 9.0C Compatible 3D accelerated video card, supporting 32bit (true color) color depth at 1024x768
Sound: 16-bit DirectX® 9.0C Sound Card

Near the bottom of ***this page*** there are three posts that may help:

Thank you so much!

Draclvr, thanks, that was the first thing I checked. Fortunately, my desktop computer is 3 months old, and passed all requirements. :-)

Jenny100, you ALWAYS come through! Thanks! I had done a search, but hadn't found anything - my search skills aren't the greatest. :-(

So did it work? Hope so.
I think games should be very careful about starting with a puzzle that could be interpreted as a glitch.