New Her Interactive Download info
#755932
09/23/11 02:27 PM
09/23/11 02:27 PM
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Joined: Jan 2004
Posts: 83,347
In the Naughty Corner
BrownEyedTigre
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OP
The Sassy Admin and PR Liaison
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Important news for those who download: Dear Fans of Her Interactive,
Thank you for being the best fans in the world for over 15 years. We deeply appreciate your loyalty and support and we are constantly working to improve what we do. As part of this effort, we are pleased to announce that we are launching a new store for digital (electronic) downloads of our games on Monday, September 26, 2011. These changes only affect digital downloads - our boxed games will continue to be sold and supported as before.
• No more hassle with verification codes. Just download the game, install it and enjoy.
• Each game now comes with an explicit 30 Day Guarantee - if your game does not run properly we will refund your purchase.
• We now have global customer support 24 hours a day, 7 days a week via phone or email for any issues with purchasing digital titles in the new store.
• We now offer more payment options including PayPal, Wire Transfer or Check to purchase our games.
• You now have the ability to purchase a back-up disc of the game.
• We now offer an Extended Download Service (EDS) that will enable you to re-download your game at any time in the next two years.
There are a couple of additional changes around our support for downloads that we want to make sure you are aware of:
• You will have to create a new account for digital (electronic) purchases.
• You will now have 30 days to download your digital game purchases. Important note: if you have not done so during that 30 day period, you will have to re-purchase the game.
• If you purchase the Extended Download Service, you have two years to download your game and may do so as often as you like during that period.
• For games purchased prior to Sept 26, 2011, we are giving you this extended download service for all of those purchases automatically. You will be able to re-download those games without charge for the next 2 years.
If you have any questions about our new store, please let us know. Thanks for taking the time to read this and we hope you will enjoy Nancy Drew: Alibi in Ashes as much as we did developing this 25th Special Edition title.
Sincerely,
Stuart Moulder, CEO Megan Gaiser, CCSO
Her Interactive, Inc.
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Re: New Her Interactive Download info
[Re: Space Quest Fan]
#755957
09/23/11 03:21 PM
09/23/11 03:21 PM
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Joined: Dec 1999
Posts: 69,973
MaG
Sonic Boomer
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Sonic Boomer
Joined: Dec 1999
Posts: 69,973
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Re: New Her Interactive Download info
[Re: Becky]
#756415
09/25/11 06:17 PM
09/25/11 06:17 PM
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Joined: Apr 2001
Posts: 4,649
New York
Leeana
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Addicted Boomer
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Posts: 4,649
New York
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Hi All Im not getting this but, I do believe I have a correct understanding that...
1) Nancy Drews game can be ordered by "Not" Monday but wednesday, because of a change of date? can I buy the game Wednesday and install it?
2) you can pre-order this game on monday if its a boxed game otherwise, you can wait for wednesday to buy and install?
3) why is some saying that Nancy Drtew is ok to buy and install in Oct. ???
'Worry looks around, sorry looks back, Faith looks up.'
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Re: New Her Interactive Download info
[Re: Leeana]
#756420
09/25/11 06:32 PM
09/25/11 06:32 PM
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Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
kjos
BAAG Specialist
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BAAG Specialist
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Beverly Hills, Florida
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I don't see anyplace where you can pre-order the game.
Richard
***To Error is Human**To Forgive is Divine***
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Re: New Her Interactive Download info
[Re: kjos]
#756424
09/25/11 06:50 PM
09/25/11 06:50 PM
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Joined: Jan 2004
Posts: 83,347
In the Naughty Corner
BrownEyedTigre
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The Sassy Admin and PR Liaison
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OP
The Sassy Admin and PR Liaison
Sonic Boomer
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Posts: 83,347
In the Naughty Corner
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Leeana, PreOrders start Wednesday. The game is not being released on Wednesday that is when HI is starting to take the orders. Richard, you can wait or you can preorder now at InteractCD. Ana 
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Re: New Her Interactive Download info
[Re: BrownEyedTigre]
#756586
09/26/11 10:39 AM
09/26/11 10:39 AM
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Joined: Jan 2004
Posts: 83,347
In the Naughty Corner
BrownEyedTigre
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The Sassy Admin and PR Liaison
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OP
The Sassy Admin and PR Liaison
Sonic Boomer
Joined: Jan 2004
Posts: 83,347
In the Naughty Corner
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It is stated in the first post here: Dear Fans of Her Interactive,
• We now offer more payment options including PayPal, Wire Transfer or Check to purchase our games.
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Re: New Her Interactive Download info
[Re: family]
#756900
09/27/11 01:35 PM
09/27/11 01:35 PM
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Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
kjos
BAAG Specialist
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BAAG Specialist
Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
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What would be the advantage of ordering from Her Interactive than from interact. Thanks
Richard
***To Error is Human**To Forgive is Divine***
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Re: New Her Interactive Download info
[Re: kjos]
#756902
09/27/11 01:40 PM
09/27/11 01:40 PM
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Joined: Jan 2004
Posts: 83,347
In the Naughty Corner
BrownEyedTigre
OP
The Sassy Admin and PR Liaison
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OP
The Sassy Admin and PR Liaison
Sonic Boomer
Joined: Jan 2004
Posts: 83,347
In the Naughty Corner
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None that I can see. If I recall correctly from posts last time, Dave had the collectors edition as well.
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Ana
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