GAMEBOOMERS provides you with all the latest PC adventure computer games information, forum, walkthroughs, reviews and news.

GB Reviews

Latest & Upcoming Adventure Games

GB Annual Game Lists

GB Interviews

BAAGS

GB @ acebook

About Us

Walkthroughs

free games galore

Game Publishers & Developers

World of Adventure

Patches

GB @ witter

GameBoomers Store

Big Fish Games Homepage
Print Thread
A Quick Question #796583
03/19/12 11:45 AM
03/19/12 11:45 AM
Joined: Nov 2000
Posts: 29,611
United Kingdom
Mad Offline OP
Sonic Boomer
Mad  Offline OP
Sonic Boomer

Joined: Nov 2000
Posts: 29,611
United Kingdom
Hi smile

I was recently fully refunded for a Big Fish game but it still appears as "activated" on my list of games with them.

Does anyone know if this is normal ??

[Maybe my computer would blow up if I tried to play it !! lol]

Cheers.

Mad wave


Time : The Most Precious Commodity
Re: A Quick Question [Re: Mad] #796584
03/19/12 11:53 AM
03/19/12 11:53 AM
Joined: Dec 2000
Posts: 1,947
Land of 10,000 Lakes
MrLipid Offline
Addicted Boomer
MrLipid  Offline
Addicted Boomer

Joined: Dec 2000
Posts: 1,947
Land of 10,000 Lakes
I seem to remember that happening to me. Maybe it's more trouble than it is worth to create the program to remove it from your list.

Re: A Quick Question [Re: Mad] #796593
03/19/12 12:04 PM
03/19/12 12:04 PM
Joined: Jan 2004
Posts: 78,080
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Administrator PR Liaison
BrownEyedTigre  Offline
The Sassy Administrator PR Liaison
Sonic Boomer

Joined: Jan 2004
Posts: 78,080
In the Naughty Corner
Yes, it's normal. They do however ask you to remove it.

Ana wave


Don't feed the Trolls
Re: A Quick Question [Re: BrownEyedTigre] #796595
03/19/12 12:10 PM
03/19/12 12:10 PM
Joined: Jul 2000
Posts: 37,987
near Yosemite in California
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 37,987
near Yosemite in California
This is interesting, because with a couple of games that I have had refunded, it says "install not available" in my Purchase History. Maybe they like you better, Mad. grin

Re: A Quick Question [Re: Mad] #796599
03/19/12 12:25 PM
03/19/12 12:25 PM
Joined: Jan 2004
Posts: 78,080
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Administrator PR Liaison
BrownEyedTigre  Offline
The Sassy Administrator PR Liaison
Sonic Boomer

Joined: Jan 2004
Posts: 78,080
In the Naughty Corner
That is because you removed it I assume Marian. YOu can't upgrade or re download them, but the version you originally had is still there until you uninstall. You are technically obligated to remove the game if they refunded you.

Ana wave


Don't feed the Trolls
Re: A Quick Question [Re: BrownEyedTigre] #796600
03/19/12 12:29 PM
03/19/12 12:29 PM
Joined: Jul 2000
Posts: 37,987
near Yosemite in California
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 37,987
near Yosemite in California
Thanks, Ana. That makes sense. smile wave

Re: A Quick Question [Re: Mad] #796602
03/19/12 12:47 PM
03/19/12 12:47 PM
Joined: Oct 2003
Posts: 4,104
Toronto, Ontario, Canada
S
Susie07 Offline
Addicted Boomer
Susie07  Offline
Addicted Boomer
S

Joined: Oct 2003
Posts: 4,104
Toronto, Ontario, Canada
Hi, Mad!

I've never received a refund, but I did accidentally purchase a game I didn't want, so I immediately contacted Customer Service and they gave me a credit for another game. I immediately uninstalled the game I didn't want because I felt that was only fair but, until I did, it remained activated.

Susan

Re: A Quick Question [Re: Mad] #796713
03/20/12 02:19 AM
03/20/12 02:19 AM
Joined: Jan 2006
Posts: 839
Wales
meryl Offline
Settled Boomer
meryl  Offline
Settled Boomer

Joined: Jan 2006
Posts: 839
Wales
I received a credit for a game that had a glitch about three quarters way thru that BFG was unable to resolve.
I said I wasn't prepared to replay from the beginning.
The Customer support person said they were leaving the game in my purchase history just in case I wanted to try from the beginning at a later date.
I can't remember which game it was now, though!

Re: A Quick Question [Re: meryl] #796778
03/20/12 09:00 AM
03/20/12 09:00 AM
Joined: Nov 2000
Posts: 29,611
United Kingdom
Mad Offline OP
Sonic Boomer
Mad  Offline OP
Sonic Boomer

Joined: Nov 2000
Posts: 29,611
United Kingdom
Thank you for all your replies grin

I never thought to uninstall the game myself because I assumed it would automatically be taken off my list by Big Fish - but then I found it was still there woozy

So maybe I'd better go do that !!

thanks again thumbsup


Time : The Most Precious Commodity
Re: A Quick Question [Re: Mad] #796781
03/20/12 09:07 AM
03/20/12 09:07 AM
Joined: Jul 2000
Posts: 37,987
near Yosemite in California
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 37,987
near Yosemite in California
I'm glad you brought this topic up, Mad; I learned something too. wave

Meryl, I wonder if you will ever figure out what game it was. grin

Previous Thread
Index
Next Thread

Moderated by  BrownEyedTigre, Marian 

Who's Online Now
3 registered members (GreyFuss, oldbroad, dianne), 213 guests, and 7 spiders.
Key: Admin, Global Mod, Staff, Mod
Newest Members
leri, AlexGamechuck, Guppy, tonierm, stigmamax
9106 Registered Users
Powered by UBB.threads™