The Raven
#903289
07/23/13 09:35 PM
07/23/13 09:35 PM
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Joined: Feb 2001
Posts: 716
gameho
OP
Settled Boomer
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OP
Settled Boomer
Joined: Feb 2001
Posts: 716
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I purchased, downloaded and installed this game from Zodiac. When I click "Play" the screen goes black but I can hear the game running in the background. I have checked the resolution and everything seem to be in order. Any ideas how to get this game running properly?
Thanks,
gameho
I don't know if this makes any difference, but in my game list I have Episodes 1, 2, 3 and the Digital Deluxe Edition. I installed the Deluxe Edition and it won't let me install an individual episode.
Last edited by gameho; 07/23/13 09:39 PM.
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Re: The Raven
[Re: gameho]
#903293
07/23/13 10:04 PM
07/23/13 10:04 PM
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Joined: Jul 2000
Posts: 48,477 near Yosemite
Marian
Global Moderator
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Global Moderator
Sonic Boomer
Joined: Jul 2000
Posts: 48,477
near Yosemite
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First off, does your computer meet the system requirements for the game? OS:Windows XP SP3/Vista/7/8 Processor:2.0 GHz CPU Memory:2 GB RAM Graphics:DirectX 9c compatible graphic card with 256 MB RAM and PixelShader 3.0 DirectX®:9.0c This is a good thing to confirm first before troubleshooting the problem.
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Re: The Raven
[Re: gameho]
#903399
07/24/13 11:27 AM
07/24/13 11:27 AM
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Joined: Mar 2009
Posts: 8,379 Arcadia (twin world of Stark)
venus
BAAG Specialist
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BAAG Specialist
Joined: Mar 2009
Posts: 8,379
Arcadia (twin world of Stark)
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Okay, I will try posting this here as well, although I don't know that anyone will be able to help. Still, doesn't hurt to try. I purchased this game from Nordic Games, and instead of a download of the game, all I received was a Raven JPEG image. I tried e-mailing the company, but all I got was an automated response telling me where my download was located, which I already knew.
Is anyone here having this problem or know of someone else who is? I would understand if it were a common problem that the company was willing to fix, but if so, I haven't received this information. I don't want to request a return, but I may have to if I never receive the actual game.
Interrogator: [True or false?] All mangoes are golden. Nothing golden is cheap. Conclusion - all mangoes are cheap.
Helena: Where are these mangoes?
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Re: The Raven
[Re: gameho]
#903410
07/24/13 11:52 AM
07/24/13 11:52 AM
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Joined: Jun 2006
Posts: 3,638
GreyFuss
Addicted Boomer
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Addicted Boomer
Joined: Jun 2006
Posts: 3,638
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Just a guess but its a possibility that if you are using Norton or some other antivirus software that it may have quarentined the game file part of the download and that is why you only see an image file left.
"Don't Hate Me Because I Am Beautiful...There Are Many Other Reasons!"
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Re: The Raven
[Re: gameho]
#903489
07/24/13 03:59 PM
07/24/13 03:59 PM
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Joined: Mar 2009
Posts: 8,379 Arcadia (twin world of Stark)
venus
BAAG Specialist
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BAAG Specialist
Joined: Mar 2009
Posts: 8,379
Arcadia (twin world of Stark)
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Jenny, I believe I really was sent an image instead of a game. Even before I click on the download link, I am given this title - "The_Raven_300x220.jpg." It's listed this way in my e-mail and in the Find My Order link. And when I do click the download button, the size is only 34.3 KB - definitely way too small for a game.
I am using Firefox, but I tried disabling things and using different browsers. I even tried a different computer, but nothing worked.
When I contacted customer service for the second time, they gave me the same advice GreyFuss did, but it won't make any difference if the file is just an image to begin with. Sadly, I am just trying to get my order returned at this point. I may just wait until the entire game comes out, and get it from GOG.
Last edited by venus; 07/24/13 04:01 PM.
Interrogator: [True or false?] All mangoes are golden. Nothing golden is cheap. Conclusion - all mangoes are cheap.
Helena: Where are these mangoes?
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Re: The Raven
[Re: gameho]
#903505
07/24/13 05:10 PM
07/24/13 05:10 PM
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Joined: Jun 2005
Posts: 20,133 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,133
Near St. Louis, MO
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So, you DON'T have integrated graphics then, gameho?
Once again, weeds are my life!
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