I am in a cave, there is a man in shackles. I have a key, but I cannot free him, what to do now?

Long time no see Henny.

I'll move you to Casual forum.

Hi Henny, I haven't played this game, but looking at the BF forums I can see that other people have had the same problem. Uninstalling and reinstalling the game and starting a new profile got some players past this spot. This might be a glitch, but I hope not. Let's see if someone else who has played this game might be of help to you.

Thank you, I will wait some time, to see if anyone knows something before I uninstall, to start over, pffffffff I`m already far in the game, don`t like to start all over.

I wouldn't want to start over either. You could also write to Big Fish Customer Support to confirm that this is indeed a glitch and that a patch is forthcoming, or they might also issue you a coupon code for another game.

Still, let's hope that someone else who has played this game can offer some advice.

I just started all over again with another name and that worked.No I can go on.

I'm sorry that you had to start over, but I'm glad that the game is working for you now.

Hello, I am also having the same problem. there was a problem in another part of the game. and I had to start over. and now, with the prisoner and the key.
should I try again for the third time.

kathy

I would write to Big Fish and ask them if they are working on a new build for this game. They also might give you a game credit for a different game if you don't want to start over again.